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Scopri cosa dicono le persone

Valutata 3 stelle su 5

I had my DNA test kit analysed by yourselves in 2019 and had regularly been viewing my results online with no issues. I haven't looked up my information for about 6 months and tried to log into my... Leggi di più

Valutata 1 stelle su 5

Awful product - entirely missold. They advertise on their website that they have 12,000 trustpilot reviews - actually they have 22. Their test only actually looks at bacteria and a computure co... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Been waiting for months to get my Microbiome results. Email bounces back. Phone doesn't reply. From their social media presence, it seems everything went out of business in June 2023 yet they are stil... Leggi di più

Valutata 5 stelle su 5

Exceeded expectations! I learnt so much more than I thought I would, plus the insights are organised really well so you can clearly see recommended diet changes etc. The best part is that as Biomed... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio per il fitness e l'alimentazione

Scritti dall'azienda

Atlas Biomed is a personalised health company, applying the latest genetic technologies to help you navigate towards your potential. To achieve this, Atlas has two tests available in the UK: the Atlas DNA Test and the Atlas Microbiome Test. Both tests feed into the Atlas platform, which allows you to take control of your health through actionable, personalised recommendations.


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

141 recensioni

5 stelle
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3 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,8

Tutte le recensioni

(141)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

What has happened to the company Atlas BioMed?

I had my DNA test kit analysed by yourselves in 2019 and had regularly been viewing my results online with no issues. I haven't looked up my information for about 6 months and tried to log into my account today and find that the company does not exist anymore. I also note that there are a number of media articles stating your company has closed. Is this to do with UK/US/EU Government sanctions against Russia and have forced the company to stop trading in the UK?
What has happened to all of our personal details? Will we ever get access to this information ever again? It is very worrying and concerning that your company has not made any contact with their customers to inform them about the situation of the company and where all of our personal data has gone.

12 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

A COMPANY IN TROUBLE!!

It looks like the Company is possibly in liquidation.
Have a look on Companies house!
I don't like our chances of ever seeing our results again!

29 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

avoid avoid avoid.

Got my results the first time then said I wanted to choose if and when the next test was done. They took the money in September without my consent and now the hello@…. Email is returning to sender. I’ve managed to cancel any further payments ( which they responded to with a formulated reply) but can’t get through to anyone re a refund for the monies taken.
I would avoid avoid avoid.

28 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

AVOID! Out of business but still taking money!!!

AVOID!! Looks like they are no longer in business but they will still take your money, especially if it is set to subscription! I sent a test in July, still haven't received results and they even took my subscription money 2 weeks ago. So, I'm about £220 out of pocket now. Do not risk it.

20 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Owned by Russians

Owned by Russians, perhaps this is why it's all gone dead. Not taking any more orders, my June sample hasn't been uploaded. I would avoid at all costs atm. Something definitely not right

19 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Potentially fraudulent company - be careful before purchasing

I also think I may have been scammed - although everything appeared to be in order when I first ordered the kit.
I sent my test over two months ago and yet the dashboard says the sample has still not gone to the lab. The email address sends back any emails you send.
I think this may have been a sophisticated fraud and I feel very upset and frustrated. Caution anyone not to purchase from this company.

15 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Company Seems Dead - No Refund

Been waiting for months to get my Microbiome results. Email bounces back. Phone doesn't reply. From their social media presence, it seems everything went out of business in June 2023 yet they are still taking money on their website. No refund in sight.

5 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

WARNING

WARNING. Have been waiting for 3 months now. No explanations, no time frame. It this company real or a scam?

2 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

never got my test results, I FEEL SCAMMED.

been waiting for test results for over 6 weeks now. tried emailing but the email doesn't even go out because THEIR EMAIL DOESN'T EXIST. tried messaging on instagram but no response either. now that I've read many other reviews having the same issue as I am, I now believe this is a total scam as they have taken my money for the microbiome test and on my account says that the test was received but never even made it to the lab and is "being prepared for the shipment to the lab".
extremely disappointed with this whole experience, as I've been saving money so I could buy this bloody test in the first place, I feel robbed. Will not use this company ever again.

2 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Don’t use this company

Don’t use this company. I sent off a sample at the end of July. They reported receiving it on the 1st August. It was showing as being prepared for shipment to the lab on the app then and still is over 7 weeks later. I have tried several times to contact them with no reply. My final attempt was returned with ‘email address does not exist’. I will be getting in touch with Trading Standards to see if their web site can be taken down as Atlas Biomed still appears to be taking money for test kits.

25 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Scam

Months later I cant reach them for a response. Looking at other recent reviews it seems they are out of business but still accepting peoples money.

15 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

SUPPOSEDLY still in business

My wife sent money to these people which they happily accepted and only a few weeks later we found out that they had gone bust. Any company would know they were going to go bust in a few weeks and would stop receiving money. At the moment we are in Turkey and looking at their Turkish website THEY ARE STILL RECEIVING MONEY AND ACTING AS THEY ARE STILL IN BUSINESS!!!!! WHAT ELSE CAN I SAY ABOUT THEM???

13 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

DO NOT USE

DO NOT USE - Company gome out of business after taking my money. My son has an autoimmune disease, this cost a fotune theyve not given me any updates you can no longer email them. Im so.down on this as i dont have the money to mess around it was supposed to help me cater his probiotics. You cant even get a refund.

2 settembre 2023
Non scritta su invito

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