Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

i made a custom order for a v part 26 inch wig with a CUSTOMIZED SMALL WIG CAP. the wig cap is huge, the v part is actually a u part and one clip fell of as i was washing the wig the FIRST TIME i got... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've ordered from Asteria Hair consistently for over 5 years and I will never use another hair supplier. Firstly, their customer service is exceptional - responsive and communicative. Then, their ship... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've been buying from Asteria Hair since 2020. Really no real issues..this company is EXCELLENT when it comes to communication, they were even willing to change things to make my experience better..... Leggi di più

Valutata 5 stelle su 5

I’ve ordered from Asteria hair a couple times and have been very satisfied with my orders. I recently ordered a pre braided wig, it was 250 density and 26inches long. My order came as pictured and had... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di extension per capelli
  2. Negozio di prodotti per capelli

Informazioni fornite da varie fonti esterne

Asteria Hair sells Brazilian human hair extensions-human hair weaves,human hair wigs,weave bundles with frontal closure,wholesale human hair weaves,lace wigs-lace frontal wigs,closure wigs online-Best human hair vendor from China.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

416 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(416)

38 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

10/10

I’ve been ordering hair from Asteria for yearsss and never been disappointed!! It’s literally the best hair money can buy!

10 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

The hair is amazing

The hair is amazing! I purchased two 30 inch units 250 density in curly and body wave and I was not disappointed. Definitely the best wigs I’ve ever purchased throughout the years. The hairline looks so natural so no plucking is necessary. Definitely purchasing more.

9 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing quality, Curly HD lace wig

Amazing quality of the curly HD lace wig (22 inch,13x4,180 density). The hair is so beautiful and soft! Communication was great and the shipping to the Netherlands went very quick and good. I will definitely order from AsteriaHair again!

8 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

This company is excellent with EVERYTHING

This company is excellent with communicating throughout the whole order process. I was never in the dark about where the package was. Fastest shipping and delivery I’ve experienced. The quality of the items were best of the best! I would most definitely recommend.

1 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Asteria hair is giving

I've ordered from asteria hair before and never had a problem. Loved every hair that I ever purchased. Great quality, reasonable prices,fast shipping and wonderful communication. One of my top sites to buy hair from.

28 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

I was worried I wouldn’t get my unit in…

I was worried I wouldn’t get my unit in time for my birthday but it arrived on my door step today! Abby’s customer service was exceptional. Abby was hands-on and able to communicate with me throughout the whole entire shipping process. Thanks to you, I will be sporting the birthday look I envisioned!

18 gennaio 2023
Non scritta su invito
Valutata 4 stelle su 5

REAL TRUTH ABOUT ASTERIA!!!

Okay im not here to play so I'm going to give the honest truth. Asteria is a great company. The hair is always amazing and the quality is bomb. However, I did experience a mishap with the shipping. My initial wig got lost and I had to be sent a whole other unit. But the wig I did receive was 10 times better than the one I purchased. I originally ordered a 26 inch and I received a 30 inch busss down ya'll. I will say that I am a returning customer of almost two years and never had a bad experience once. Please at least give the company a chance. I remember looking at all the bad reviews and thinking "awww naww im not going here" but then I fell in love with this one wig and gave them a chance and since then its been wonderful.

2 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

TERRIBLE COMPANY

I ordered a wig and received it today only to see it is a synthetic wig all synthetic. I am so upset because I had been waiting for it to come for an event. This company is a scam DO NOT ORDER.FROM THEM! They will Give you a hard time when trying to return it as well. Poor customer service and overall bad company. They are also based in China so the address on the website is false .

12 dicembre 2022
Non scritta su invito
Valutata 3 stelle su 5

Great Communication, Bad Quality Lace

The communication is great, from beginning to end. The hair on the other hand is not. The hair itself comes without smell & looks great right out of the package- after bleaching the knots, I realize that the lace quality is no better than an Amazon wig. Do NOT recommend for the amount of money spent on the wig.

26 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

I LOOOOVE the hair!!!!

My shipment arrived relatively quickly and the Asteria Hair team is always great - cordial, friendly, and informative. And I looooooove my hair!! I get lots of compliments. It doesn't shed and the quality of the lace and the hair is fantastic!

21 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

I ordered this hair (600128474) on…

I ordered this hair (600128474) on 1/09/22. I received tracking information and a text from DHL that it would be delivered on 14/09. This hair was never delivered. DHL have tried to get in touch with this company to get my package resent or refunded and still NOTHING. I have emailed them back and forth for over a month and they still have not been able to resolve this. I will NEVER order hair from this company again and will advice EVERYONE I know to STAY AWAY FROM THESE SCAMMERS

1 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Horrible service and the product was…

Horrible service and the product was faulty. I ordered a “custom piece it was a gray silver wig I spent $350 and paid for accidental shipping issues so on and so forth. I received my hair 3+ weeks after the order and it was purple! The company solution was to send me $15 and told me to color corrected on my own, when I told him that wouldn’t work they upped the “refund to $50 I told them that wouldn’t work and requested a return. I requested a return for this order maybe four times before receiving the slip. I have another order with them I was so upset with the customer service I told him I wanted the item returned they still have not issued the return for that item, last night the customer service person sent me the address and said send us the tracking information when you get it… Didn’t say anything about issuing a return, didn’t update me on my purchase that was previously returned and shows that they received the product. It is a nightmare and because they are overseas they only write you from midnight to 3 AM, they have a funny return policy so I have even wrote in my emails that I feel like they are jerking me around so that I cannot get the item shipped back to them. I even took photos of the hair the day I received it, sent them the pictures and requested the return be processed 4 times after that I was emailed by customer service telling me to just “try it on”and “we have higher density we can send you” no return information until I sent another 3 messages all stating I wanted the item returned the last message gave me an address in New York and said send it there send us the tracking info…. Can’t help but feel like I just got robbed for about $500

4 ottobre 2022
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più