ASSURED MORTGAGE ADVICE Recensioni 

235
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

After a couple of unsuccessful chats with other mortgage advisors Nikki from Assured Mortgage was extremely helpful. The same day as our phone conversation Nikki came back to me with a mortgage that... Leggi di più

Valutata 5 stelle su 5

I’ve known Rob for some time, and when we needed a new mortgage for our house move—especially after our previous advisor retired—there was no hesitation in reaching out to him. It turned out to be... Leggi di più

Valutata 5 stelle su 5

We are first time buyers, very nervous and don’t have much knowledge about buying properties. Assured Mortgage Advice helped us to understand our mortgage and get us the best deal suited to us and our... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Adam and the team were great As a first time buyer, I initially was looking at getting a mortgage myself, and I was being quoted at less than £200,000 I could borrow, which isn’t enough on the m... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. Agenzia di assicurazioni per la casa
  3. Agenzia di assicurazioni sulla vita

Scritti dall'azienda

Assured Mortgage Advice are an Impartial, Whole of Market Mortgage Brokers based in ST Neots Cambridgeshire


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

235 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(235)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Mixed Reviews

Our first experience was good, all was explained and all correspondence was fairly quick. Unfortunately, since the mortgage was ported it was only two months before it was up for renewal. Even when starting this process more than a month in advance, a very simple application turned into a lack of communication and delays which meant the current mortgage ran into variable rate charges.

15 novembre 2021
Non scritta su invito
Logo di ASSURED MORTGAGE ADVICE

Risposta di ASSURED MORTGAGE ADVICE

Dear Monique,
I apologise that you you feel that you have not had the greatest of service from us second time around. We really appreciate honest feedback like yours as we use it to try and improve and learn from it so it does not happen again.
I believe that subsequently you have spoken to your Advisor who explained that the mortgage was offered quickly, within 10 days, but the delays were incurred with the lenders remortgage solicitors which are a third party and is unfortunately somewhat out of our control.
However, I am disappointed that you did not receive the good communication as this is essential and a core part of our company's culture. I have discussed this with my team and implemented some changes to try and prevent this happening again.
We are generally very good (as you can see from all the other reviews) but accept that sometimes we do not always get it right.
Again, thank you for your honest feedback and if you would like to speak to me I would be more than happy to do so.
Yours Sincerely
Paul Spoelstra
Director of AMA
01480473084

Valutata 5 stelle su 5

Flawless 🤗

Sadie was excellent throughout the entire process, went above and beyond to explain every little detail. Made the whole experience delightful, stress-free and easy.

Couldn't have asked for anything more 😇

Thank you for all your help and hope I get to speak with you in a few years time!!

3 novembre 2021
Valutata 5 stelle su 5

Fantastic team and service

This is the second time I have used Assured Mortgage Advice and again Paul and the team were excellent. Very professional, knowledgeable, excellent communication during the process and also very prompt delivery. Fantastic team and service.

7 ottobre 2021
Valutata 4 stelle su 5

Good service

Good service, quick to deal with and Paul as helpful as ever. Only dissapointment was we added to our mortgage for home improvements and the final figure was short of what we asked for

7 agosto 2021
Valutata 5 stelle su 5

Thank you Adam

I found Adam to be a proactive, caring and hard working member of your team who didn’t seem to find anything any trouble at all. He could be contacted easily and always returned my calls or emails. He was extremely helpful and nice with it. It was like dealing with a friend to be honest. I am very impressed and would highly recommend your company.

13 luglio 2021
Valutata 5 stelle su 5

highly recommend

Myself and my partner have recently used Assured. We are first time buyers so needed all of the help we could get! Luckily we managed to get into contact with Sadie who was very friendly and helpful. She was happy to answer all of our questions (no matter how silly!)
Highly recommended!

7 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Trusted company

This is second time that we have used the services of AMA, the first time the helpfulness and ease of dealing with Paul was fantastic and I’m glad to say that nothing has changed second time around.
I would personally recommend this business to my friends and family and will definitely seek them out in the future.

15 giugno 2021
Valutata 5 stelle su 5

Brilliant, Friendly professional service

We have just completed on our first home. Paul, Julie and the team throughout at Assured mortgage advice were brilliant. Paul explained the process to us really well and provided us with guides to buying our first home.

Once we got the mortgage approval we had an issue with the postcode being wrong and due to covid our provider was taking longer than usual to correct the issue. Julie chased our provider up daily to ensure we got the correct postcode on the approval to be able to exchange at the date we were given.

Paul also talked us through our life and building/ contents insurance and ensured we got the best deal we coul. We are more than happy with the service provided and will be using them again when we remortgage in a few years time!

11 giugno 2021

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