Ordering process was easy and I liked that you could select each product to create a specific hamper. It was for a birthday gift and being able to select each product ensures that nothing will be wast... Leggi di più
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I ordered a build your own box as a gift for my Auntie. She was greatly impressed with the product, and I was of the selection. All communication was great I knew exactly when it had been prepared a... Leggi di più
Excellent ordering experience and very easy to navigate. Was kept informed on the status of the order and delivery right the way through. This is a great independent hampers business with excellen... Leggi di più
I really enjoyed choosing the gifts for my hamper to make it special and individual and the choice of items was excellent: Ordering and sorting delivery dates was very easy and I was kept informe... Leggi di più
Dettagli dell'azienda
- Negozio di articoli da regalo
- Fornitore di regali aziendali
- Cibo, bevande e tabacco
- Fornitore di prodotti alimentari
- Negozio di cesti regalo
Scritti dall'azienda
Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.
Our Promise:
Scritti dall'azienda
- Punctuality, Our Commitment
- Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
- Eco-Packaging, Always
- Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
- Taste-Tested Quality Assured
- Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
- Tailored to Delight
- Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.
Punctuality, Our Commitment
Named Day Delivery
Informazioni di contatto
Artisan Deli Market, Kendal House, Victoria Way, RH15 9NF, BURGESS HILL, Regno Unito
- 01273 102712
- hello@artisandelimarket.co.uk
- artisandelimarket.co.uk
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Excellent gift
Excellent gift, arrived to their door on the day it was booked for. Hamper basket very good quality and can certainly be reused. Everything inside looked very tasty and they were delighted with their gift
Customisable hamper with great product choices
Ordering process was easy and I liked that you could select each product to create a specific hamper. It was for a birthday gift and being able to select each product ensures that nothing will be wasted/not used. The cost is visible as you make your selection allowing you to stay in your ‘budget’. The recipient was delighted with the gift which was delivered on the day I selected so two very happy customers. Highly recommend.
Highly Recommended for a Bespoke Hamper Experience
I really enjoyed choosing the gifts for my hamper to make it special and individual and the choice of items was excellent:
Ordering and sorting delivery dates was very easy and I was kept informed of progress by email.
Delivery was exactly on time and the recipient absolutely loved the hamper.
I would highly recommend and will definitely be using Artisan Deli Market again.
Speedy delivery and excellent quality…
Speedy delivery and excellent quality produce.
Good quality and very helpful
We had an issue with delivery and they were very quick and helpful. Great product and company, thank you!
Excellent ordering experience and very…
Excellent ordering experience and very easy to navigate. Was kept informed on the status of the order and delivery right the way through.
This is a great independent hampers business with excellent range of unique products to choose from.
Would definitely use recommend them and will be using them again !
Would use again
Hamper arrived on time, nicely packaged and with quality produce. Would use again.
Perfect Gift Experience
I ordered a build your own box as a gift for my Auntie. She was greatly impressed with the product, and I was of the selection. All communication was great I knew exactly when it had been prepared and shipped and she got a text day of delivery so she knew when to expect it.
It arrived well packaged and the items I’d picked were all great quality - would definitely order again.
Easy and straightforward
Easy and straightforward! Great hamper, fast delivery. Highly recommend. Thank you again
Disappointed that hamper wasn't delivered on chosen date
I ordered a hamper to be delivered as a 50th birthday gift. I selected the chosen delivery day (Saturday 4th July), filled the hamper with lovely things and paid. The day before delivery was due, the courier DHL emailed to say it would be delivered 2 days late on Monday 6th. I called Artisan Deli customer services to query this and ask what could be done, and was informed the delivery postcode in northern Scotland was one they can't guarantee delivery for. I noticed nothing to inform me of this when purchasing. I explained that if delivered late the gift would be useless, as the recipient would be away for work after the weekend for several weeks. The customer service representative told me she would call DHL and try to get it delivered on the Saturday and that she would email me back with the outcome. She didn't email me back. I emailed Artisan Deli twice more over the weekend requesting an update, and again on Monday 6th. I am yet to receive a reply...
A gift like this is likely to be for special occasions, and so the company needs to ensure they honour the delivery date - in my view this is as important as the contents. Their failure to delivery on time and lack of communication with me since has left me substantially out of pocket for a gift that hasn't even reached its recipient, and meant my brother didn't receive a gift from me in time for his 50th birthday, which I am very disappointed about as he is going through a rough time and this would have been a lovely way to lift his spirits.
I won't be ordering from Artisan Deli again, despite the lovely range of treats, and would advise all potential customers to check the delivery postcode isn't exempt from their delivery guarantee, and make sure you read the small print....
Recipient’s of gift basket were…
Recipient’s of gift basket were ecstatic with their gift. They said the quality and range of items in the basket was amazing
Hamper was excellent
Hamper was excellent. Delivery company was outside stated delivery time but still same day.
Quality of products very good
Delivered on time
Delivered on time. Good quality. Responded promptly when I had a query. Would buy from them again.
Easy ordering and delivery
Easy ordering and delivery, my friends loved it
Fantastic first experience of Artisan Deli
It was the first time I had ordered from Artisan Deli Market and it was a gift for a family member. They were really delighted with both the products and the way the hamper was presented.
It was a really easy ordering service and so good to be able to build my own hamper around what I knew the recipient would like.
I will definitely use this company again.
Ease of selection of products
Ease of selection of products. Variety of products and seamless delivery as requested. I will order again thank you
Get the hamper you want
Great company- easy to use website with a super selection of items. Delivery was prompt and communication was good.
Great experience
Whole experience was very efficient. I liked the website and full range of products. Will definitely use again.
Unacceptable customer service and late delivery Avoid
I ordered a hamper online, but it did not arrive on time, because of this late delivery several perishable food items inside had already spoiled by the time the package arrived.
When I contacted customer service , their response was incredibly disappointing. They told me to simply throw away the spoiled items and consume the rest. I find it completely unacceptable to pay full price for a ruined gift, only to be told to sort through off food.
I am highly dissatisfied with this experience. I have requested a full refund and am currently waiting for the company to resolve this properly. I cannot recommend this company based on their poor delivery reliability and shocking customer service.
My second time ordering from here
My second time ordering from here. Great selection and quality products. Efficient delivery with good communication. My gift recipients absolutely love it! It’s even better than you can curate your own hamper
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