If i was reviewing the product itself this would be a 5 but customer service has totally destroyed it bought external wall cladding and happy with the quality and standard even after they sent th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The service we received from day one from the Artificial Living team was first class. They provided numerous samples to assist us in making our selection. Once we had made our choice, delivery was wit... Leggi di più
Fantastic product, very well packaged and delivered on time when we ordered in September. All the builders who've worked on our garden room love the acoustic wood panels and want to replicate our desi... Leggi di più
L'azienda ha risposto
Ordered some decking trim . My husband has worked in the caravan leisure industry and stated this is the best he has seen in comparison. So was very pleased as you cannot order samples of the trim j... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Artificial Living is committed to offering the very best in Artificial Grass, Composite Decking, Composite Wall Cladding and Artificial Plant Wall products the market has to offer...We won't be beaten of Quality of Price!
Informazioni di contatto
Regno Unito
- artificial-living.com
Ha risposto al 28% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Great product shame about the service
If i was reviewing the product itself this would be a 5 but customer service has totally destroyed it
bought external wall cladding and happy with the quality and standard even after they sent the wrong colour to the sample i had received. however they sent the correct colour of trims i ordered but this didn't match the cladding. I have photos of the different matching and even sent these onto them.
I had said i would except the cladding and if they change the trims instead to suit i would be happy as would save on a lot of carriage costs to them.
after numerous calls and emails without replies i have decided to write the review.
Being in the building trade as a contracts manager in housing contracts i was looking at using this product on other jobs i will be looking elsewhere for it.
They have also lost out on a £3000 + decking job i will be ordering elsewhere
Packaging could've been better but…
Packaging could've been better but customer service sorted it straight away.
Artificial grass is ideal for pets
Artificial grass is ideal for pets. Easy to clean and no smells.
Decking looks smart and feels solid
Decking looks smart and feels solid. Would definitely buy again.
Slight delivery issue but resolved…
Slight delivery issue but resolved well. Decking quality is very good.
Grass doesn't flatten and still looks…
Grass doesn't flatten and still looks good weeks later.
Slatted cladding gives such a modern…
Slatted cladding gives such a modern finish. Loads of compliments already.
A couple of boards were damaged in…
A couple of boards were damaged in transist but replacements came quickly.
Artificial grass feels durable but…
Artificial grass feels durable but still soft. No complaints at all.
Decking completely changed our outdoor…
Decking completely changed our outdoor space. Proper happy with it.
Had to chase delivery but once it…
Had to chase delivery but once it arrived everything was spot on.
Grass looks neat year round
Grass looks neat year round. Zero maintenance which is ideal.
Cladding boards are consistent and well…
Cladding boards are consistent and well finished. Very clean look.
Delivery delay but good communication…
Delivery delay but good communication throughout. Would still recommend
Artificial grass has held up well with…
Artificial grass has held up well with kids and a dog constantly on it.
BAD CUSTOMER SERVICE
I ordered a sample of internal cladding ( ash ) I got tracking details and it never arrived, I phoned them and gave them my order number and they said they would chase it up. As the sample still didn't arrive I emailed them to resend the sample or give me a refund and to date the sample has never arrived and I've never had a response
Courier messed things up but customer…
Courier messed things up but customer service handled it spot on. Product is quality.
Grass is soft enough for barefoot…
Grass is soft enough for barefoot walking. Really pleased.
Slatted cladding has totally…
Slatted cladding has totally transformed our garden room. Love it
One board arrived scratched but they…
One board arrived scratched but they sorted it without any back and forth.
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