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Aromachology is a wholesaler and bulk distributor of aromatherapy products, cosmetic products manufacturing, candle and soap making, spa and perfume supplies. Our catalogue of 500+ natural as well as organic essential oils, carrier/base oils, hydrosols/floral water, absolute oils, and fragrance oils has led us to become the trusted partner for various brand-name companies as well as start-ups. We have a long-standing relationship with over 150 manufacturers across India and all over the world, which ensures you get the best prices when you shop with us. And it is this dedication to providing only the best of nature at highly competitive prices that enables us to help nature help humanity. We believe that great customer service is the core of any wholesale business and hence we strive to provide nothing less than an excellent experience over and over again.
1116 B Snyder St NW , 30318, Atlanta, Stati Uniti
3,0
7 recensioni
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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I got a message saying "Your order was canceled because of unforeseen circumstances and your payment has not yet been refunded." After making a purchase on their site. I have yet to receive my refund or a response from them and it's been weeks! Thank god it was not a large order, but they will not be seeing me again. Do not order from them!
I recently placed an order for night blooming jasmine, bakuchi, patchouli and lemon CO2 oils. Loved the quality, especially of the bakuchi oil. Patchouli was deep and sweet at the same time. All oils came in metal containers so that was a bonus for me. Great products and service! Will order more soon.
I ordered Freesia essential oil which came very sticky and dirty the sticker was not original they replaced the sticker with Freesia on it. This smells nothing like a Freesia and its a fake not pure oil. This company operates out of India and took a whole lot of time for them to send it out. Very sketchy and oil is not an oil or not pure its sone sort of sticky fragrance. Be aware as this what i thought oil cost a lot!
Risposta di Aromachology Oils
Thank you for sharing your feedback, we’re truly sorry to hear about your experience.
We’ve already responded to your email directly to help resolve this, and we’re committed to making things right.
We ordered Juniper Oil from Aromachology Oils on August 29th. It is now October 7th, and we still have not received it. I asked the owner for a refund, so I can purchase elsewhere, and she refused. So I have disputed the charge with Paypal. Owner is trying to blame USPS, but her own tracking information she sent me shows it took over a month to even arrive in the US.
Risposta di Aromachology Oils
Hi,
Thank you for taking the time to share your experience. We’re genuinely sorry for the frustration this delay caused.
To clarify your Juniper Essential Oil order was dispatched from our facility within 2 business days of purchase. Unfortunately, during that period, USPS implemented sudden new operational changes, which caused temporary holds on many incoming international shipments. This affected several parcels industry-wide, not just ours.
While the package remained with the shipping company for an extended period, it has since been successfully delivered.
We completely understand how disappointing such a long wait can feel, especially when you needed your product sooner.
At Aromachology Oils, we pride ourselves on transparency and service, and we’ve since upgraded our U.S. logistics to ensure economy shipping now arrives within 10–15 days.
We truly appreciate your patience through this unexpected delay and hope the product quality met your expectations once it arrived.
We've been sourcing tea tree and rosemary essential oils from Aromachology Oils, and the quality has consistently exceeded expectations. Both oils are potent, pure, and well-packaged, with excellent aroma profiles that reflect true botanical integrity. Delivery is prompt, and customer service is responsive and professional. Highly recommend for bulk essential oil needs.
Aromachology provides excellent customer service, professional advise, and high quality cold pressed botanical oils. I highly reccomend working with them to suit all of your formulation needs. The founder often works directly with clients, and she is an incredible breath of fresh air in a stale and outdated industry often built on lies and deception. Aromachology is the antithesis of this treatment, providing honest, clear communication and product that matches the COA's exactly with no funny business. I have encountered many scammers in India, and Aromachology is definitely not one of them.
I give my highest recommendation for working with Aromachology for your all of your botanical needs.
I have been collaborating with them for the last year. Their product selection is fantastic, and the quality of the product is impressive. Also, their service and customer support are excellent. I recommend working with them.
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