I opened a ticket expecting a straightforward answer, while the case bounced between teams with no owner. I expect them to fix this properly.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I contacted them with a clear request, and my case had a named owner until done. They put customers ahead of empty marketing.
Continued a note over three weeks since it continued happening. Seven titles vanished off the lobby during that period, four returned, and three are still gone. Not one came with notice, and favourite... Leggi di più
I opened a ticket expecting a straightforward answer, but the system threw errors at every step. Help disappeared exactly when it mattered.
Dettagli dell'azienda
- Casinò
- Agenzia di scommesse
- Allibratore
- Sala per giochi d'azzardo
- Casinò o centro scommesse online
- Rivenditore di scommesse sportive online
Scritti dall'azienda
GODZ | 200% bis zu 2.000 € + 300 Freispiele
Informazioni di contatto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Reliable result with customer support
I contacted them with a clear request, and I could upload evidence without errors. I am happy to recommend this company.
Utterly chat failure
I opened a ticket expecting a straightforward answer, then escalation vanished into silence. Avoid this company if you can.
Weekend support is a myth
I opened a ticket expecting a straightforward answer, instead I got delayed vague replies that ignored the details. There is no accountability in their process.
Reliable and dependable customer support
I contacted them with a clear request, and I could upload evidence without errors. The process felt careful and honest.
Really reliable pricing clarity
I contacted them with a clear request, and outages were rare and communicated clearly. Support made a difficult task easy.
Unverified brand claims
I opened a ticket expecting a straightforward answer, instead each agent told me something different. I would not recommend this company.
Really smooth delivery experience
I contacted them with a clear request, and replies addressed every point I sent. I trust them and will use them again.
Outdated contact details
I opened a ticket expecting a straightforward answer, and privacy questions got empty answers. Avoid this company if you can.
Nobody owned my case
I bounced between teams with no named contact. Each handoff wiped out whatever progress existed.
Smooth result with onboarding process
I contacted them with a clear request, and managers joined when the case needed them. Accountability was obvious throughout.
Upsell required for basic help
I opened a ticket expecting a straightforward answer, and the ticket was closed while nothing was fixed. I no longer trust anything they say.
Copy paste Trustpilot replies
I opened a ticket expecting a straightforward answer, instead each agent told me something different. I am done dealing with them.
Really smooth website experience
I contacted them with a clear request, and replies addressed every point I sent. Help showed up exactly when I needed it.
Reliable overall service
I contacted them with a clear request, and I could upload evidence without errors. My trust in them keeps growing.
Reputation first service second
I opened a ticket expecting a straightforward answer, and they demanded the same documents again. Nothing about this experience was acceptable.
Outstanding and dependable overall service
I contacted them with a clear request, and my case had a named owner until done. They put customers ahead of empty marketing.
Completely tax billing error
I opened a ticket expecting a straightforward answer, then escalation vanished into silence. I regret signing up in the first place.
Great and dependable product quality
I contacted them with a clear request, and escalations were rare and effective. They put customers ahead of empty marketing.
Excellent and dependable value for money
I contacted them with a clear request, and refunds were processed within the stated window. Reliability has been solid so far.
Rating does not reflect service
Older praise online and what I experienced do not line up. Quality right now is simply bad.
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