Arbury Recensioni 818

The whole process was easy and hassle free. Louis, the sales exec, was friendly and knowledgeable and made the process enjoyable.

Had a look around the forecourt and showroom. Waited ages for someone to come and help. Eventually some one came. Went through the process of buying but wasn't sure and said we'd think about it over the weekend. Asked if they could give me a breakdown of the figures as there were 2 sets. We were promised an email but never received one. Received a phone call Sunday but the phone didn't ring long enough for me to catch the call. Rang back, told someone I wanted Nissan and waited 10 minutes on hold, Rang back on another phone as I felt it was late. They they were closed!

Fantastic customer service from Paul and very helpful. We would recommend using this car supplier to anyone.

My experience with SEAT Arbury was excellent. Sam was a great help throughout the process. Everything was handled smoothly and professionally.

Really happy with seat arbury in Solihull, top service and such brilliant experience with them looked after me very well through the process of getting my new car going above and beyond for me! Huge shout out to Sam what a legend looked after very well i 100% recommended 👌

I'm a customer or arbury and have been for over ten years now.

But unfortunately I'm very upset by the service department

I've been on hold over and over again and they never pick up, what makes me smile is that I can hear them pick the phone up then put it back down to end the call.

If that's how its going to be then I'll take my money somewhere else, I haven't got time for games.

Shame on you arbury Lichfield

Arbury Peugeot is great. No question they can’t answer. They go out of their way to make you welcome. Friendly polite staff there isn’t anything they won’t do to make you feel welcome and comfortable and happy with your choice of car. There isn’t any pressure selling. They follow up on there customers to make sure they are happy with their choice of vehicle. I give Arbury Stourbridge 10 out of 10

Chris, at the lye branch was brilliant, very knowledgeable and a pleasure to do business with

great people. very good service

Buying another car can be stressful but Paul was fantastic. Nothing was too much trouble. He went through everything with us and was very patient. Everything went smoothly and we are more than pleased with our purchase. Also many thanks to Kal, the manager, who was very helpful.

I initially saw the car on auto trader, then went to the garage to test drive the vehicle. Sam dealt with the paperwork/sale etc, all the staff were really friendly and helpful. Would definitely recommend.

I am sorry to say that while I am very pleased with my Nissan X-Trail, the service team are appalling. Bookings take ages, then they only do have the job and come up with very poor excuses.

On a previous occasion I had an auto-stop start fault and they ended up keeping the car for 4 months while they sorted the problem.

Today it went in for a service with an engine management light on. They didn't address the engine management light and have booked it in for a months time. When I collected the car there was a new engine management fault.

I really have to question if they have any competent staff. The service is appalling and they are always full of excuses. If it wasn't part of the servicing arrangement I'd never go there again.

Polly and Leah excellent service, very polite and helpful, a real pleasure to talk to, dissapointed with the work done as paid over £600 for replacement part on advice of Peugeot to solve chirping noise issue only to find its still there, will probably use local garage in future.

Very friendly staff, helpful, polite
Good priced cars very good experience overall

Fantastic service and great communication from Sam Read. Very friendly and go the extra mile to help. I would recommend Arbury to friends and family. Sam is an absolute asset to this company, hope he's here in three years for my next car.

Had a great experience buying my car at Arbury. Ben and Tom were incredibly helpful throughout the whole process – friendly, knowledgeable, and made everything feel really straightforward. They took the time to answer all my questions and made the whole experience stress-free. Couldn't have asked for better service. Highly recommend!

Sam was extremely helpful and went above and beyond throughout the buying process. Thank you!

Professional, good communication, car in excellent condition

Arbury is a mixed bunch depending what site you visit and who you speak to. Bromsgrove seems to be good on servicing but not so much in their sales area . i.e went in to the Peugeot sales room last week and totally blanked and no one approached me when I looked round their outside used cars, Also don't bother to email them at Bromsgrove (Nissan or Peugeot) as they don't answer. Whats going on I don't know as I thought they were in the business to sell cars!!

Ishamel was great with helping out with car and all other issues he was great help