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Valutata 5 stelle su 5

I bought a 21 plate cupra formentor vz2 310 from Scott at arbury West Midlands over the phone never see it or drive it ! , it arrived on the said delivery date and as Scott said it was mint condition... Leggi di più

Valutata 5 stelle su 5

I recently had the pleasure of dealing with Neil Brown as my car sales executive, and the service I received was absolutely outstanding from start to finish. Neil was professional, knowledgeable,... Leggi di più

Valutata 5 stelle su 5

I wanted to say how incredibly helpful Lybbie was during my visit to Arbury Motors. She was thoughtful, patient, and genuinely attentive throughout the whole process. Her calm manner made the experien... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

When will a dealer learn that when they don't answer a customer's question then said customer will know something being hidden about the car. I asked why car had been sold then put back on fo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

Since Arbury first opened its doors in 2000, we’ve grown from a single PEUGEOT site to multiple Arbury dealerships located across the West Midlands, Warwickshire, Worcestershire and Staffordshire. We’re proud to represent several esteemed brands, including PEUGEOT, SEAT, Nissan, Škoda, FIAT, Leapmotor and Abarth and CUPRA. At Arbury, we offer a fantastic range of Business and Motability vehicles across our brands. So, whether you’re looking for a brand-new car, a quality used vehicle, the next addition to your fleet, or a great deal on a Motability vehicle, there’s plenty to choose from at Arbury!


Informazioni di contatto


4,5

Eccellente

TrustScore 4.5 su 5

821 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 94% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A big thank you to Sam Read @ Arbury…

A big thank you to Sam Read @ Arbury Stourbridge. We have just purchased a Peugeot 2008, Sam's knowledge and professionalism made our purchase easy. He went the extra mile, so helpful, thank you Sam!

21 marzo 2026
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Risposta di Arbury

Thank you for your comments and 5* review!

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Very professional sales executive in the sales department. Answered all queries.

Staff in the parts department were outstanding. Needed some info on fitting a component and the member of staff researched and provided the relevant information.

The showroom is very tidy and the whole environment very appealing. Well done to the team Top Marks

19 marzo 2026
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Risposta di Arbury

Thank you for your comments and 5* review!

Valutata 5 stelle su 5

Dealt with Luke with our purchase and…

Dealt with Luke with our purchase and 100% from the first call all the way to collection of the car and even when we had a small warranty issue it wasn’t a problem and soon resolved even with it also being a used car. It’s clear to see that Luke has a great team that all work hard together for the end result to be the best it can.
Thanks again Luke.
Paul

17 marzo 2026
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Risposta di Arbury

Thank you for your comments and 5* review!

Valutata 5 stelle su 5

Fantastic experience

Josh was an absolute pleasure to meet at Arbury Leamington Spa. He arranged viewing of a vehicle at very short notice and nothing was too much trouble. He was very knowledgable on the car and was even so kind to pick my Partner up from the station. The car is fantastic and we would definitely recommend Arbury Leamington spa.

7 marzo 2026
Non scritta su invito
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Risposta di Arbury

Thank you for your comments and 5* review!

Valutata 5 stelle su 5

Stress free experience

Stress free experience, prepared the vehicle as discussed ready for collection. Good warranty through Spoticar.

13 marzo 2026
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Risposta di Arbury

Thank you for your comments and 5* review!

Valutata 1 stelle su 5

11 months old from you, Car struggling to get repaired from a fault

My car is a 10 month now 11 months Peugeot E 5008. Since delivered to the branch on the 11th of February I have struggled to get answers. It often takes days to reply. Even now having identified the problem they are struggling to order the correct part At my wits end. I have tried various routes including Peugeot customer care who have given some advice. I also phoned Aubrey leasing and was eventually put through via two switchboards to someone who promised the manager from the branch would phone me back. I received no call. Even at this stage I have no indication of when the car will be repaired. Customer service is a joke.

3 marzo 2026
Non scritta su invito
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Risposta di Arbury

Mr Dibb, thank you for your comments. Your car was recovered by the RAC to Arbury and it was booked into the workshop the very next day. Your car has a fault with the 12 volt battery, we continued to test the car and after a number of trials over a few days the battery continued to fault, this then allowed us to follow the process for ordering a new battery. We have informed you that the battery is on back order and is still not in stock. Our Service Advisor has kept you fully updated by Phone and Whatsapp during working hours and you have personally spoken to our Master Technician. You are in receipt of the details for the back ordered battery and customer care details.

Valutata 5 stelle su 5

Paul was personable

Paul was personable, kind, honest, and caring, he took time to explain everything to me, making sure that I was satisfied with the product I was buying. He was professional throughout the process

28 febbraio 2026
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Risposta di Arbury

Thank you for your comments and 5* review!

Valutata 5 stelle su 5

Very good experience

Very good experience. Not pushy, very helpful and nice coffee! Although I bought a Peugeot from elsewhere, I would nevertheless return here when looking.

27 febbraio 2026
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Risposta di Arbury

Thank you for your comments and 5* review!

Valutata 5 stelle su 5

Excellent Customer Service

I bought my Cupra Formentor from a different dealer. Its had a lot of problems and confidence was wearing thin. I took it to Arbury Solihull for diagnostics tests and from the very start they were great and very reassuring about getting the problem fixed. Special mention to Shannon Harrison kept me updated all the way through. She also arranged a courtesy car and explained process of the repair very clearly. It safe to say I have found a new home for my Cupra when I need one. I now feel a lot anxious about my purchase. Any future car purchases they would be my first call.

19 febbraio 2026
Non scritta su invito
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Risposta di Arbury

Thank you for your comments and 5* review!

Valutata 5 stelle su 5

Fantastic experience

Louis was an excellent help when purchasing my new fiat he was super helpful. He made the experience of part exchanging and buying a new car smooth and easy.

28 febbraio 2026
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Risposta di Arbury

Thank you for your comments and 5* review!

Valutata 5 stelle su 5

Great Service

Great experience getting my new car sorted with Luke

Professional throughout the whole process, and kept me well informed

Fantastic handover as well!

27 febbraio 2026
Non scritta su invito
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Risposta di Arbury

Thank you for your comments and 5* review!

Valutata 5 stelle su 5

New car purchase

From the moment we sat down Luke was helpful and made the whole experience relaxed and fun.
Everything was explained and all questions answered honestly. There was no rushing through anything or railroading into decisions.

26 febbraio 2026
Non scritta su invito
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Risposta di Arbury

Thank you for your comments and 5* review!

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