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Valutata 5 stelle su 5

I bought a super king size TV bed with gas ottoman lift which was delivered and fitted yesterday. From the first WhatsApp message to install it was five star service. I went for the linen material and... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

The product and quality of the bed is very good however, it took three deliveries to get it right. First they sent the wrong end of the bed and did not send the gas lift, screws etc and then parts wer... Leggi di più

Valutata 5 stelle su 5

I’ve just got a super-king bed from A&Q - before we start on the product, the customer service is the best i’ve ever seen. From the start you have support and quick responses at even after working h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hi, The Owner (A&Q Beds) is the Man !! He is such a gentleman and very supportive throughout the whole process and amazing customer service and efficient. His beds are amazing and the best quali... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili per camere da letto

Scritti dall'azienda

A&Q Beds is a bedmaking company based at the heart of Yorkshire in Dewsbury. We design and manufacture luxury beds designs in the UK.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

145 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 23% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(145)

53 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic service from start to finish

Fantastic service from start to finish, I messaged them on a Tuesday and it was delivered on the Friday, they answered any questions i had, with a fast response, great communication through out, the bed is stunning and just what we ordered, thank you for a great service. Will definitely order again when I need another bed.

11 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Purchased a single white plush velvet…

Purchased a single white plush velvet bed for my 10 year old, headboard is stunning was delivered within 2 days of ordering which was amazing!
The quality is beautiful it really does look just like the photos, easy to assemble also.
Also comes with a mattress which is comfortable.
Great communication from when I ordered to when it was delivered, the delivery guys were very polite and friendly.

Would 100% recommend a&q beds to friends and family

12 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Would highly recommend this company

Would highly recommend this company! I ordered a double ottoman gas lift bed with a mattress and both came when agreed and are of excellent quality and easy to assemble. Communication with the company has been excellent!

1 ottobre 2024
Non scritta su invito
Logo di A&Q Beds & Furniture

Risposta di A&Q Beds & Furniture

Thank you so much

Valutata 5 stelle su 5

Purchased a new bed went for the…

Purchased a new bed went for the maximum head board 90 inch but explained I had 94inch floor to ceiling and the guys made me one at this size for very little extra cost , speedy delivery and setup all ready to move in our new home.
Thanks guys

9 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolutely brilliant customers service…

Absolutely brilliant customers service 10/10 cause I must off asked them 1000 questions about all different beds and they answered every question with patience and politeness. I ordered bed Sunday night it arrived Tuesday but what can I say the bed is just stunning I'm in love ❤️ highly recommend A&Q Beds 💕💕💕

1 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service. Ordered a new bed, arrived as described, and delivered exactly when I was told it would arrive. Nice to deal with, polite, friendly, and very professional. Recommended to all.

10 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

My experience was very good

My experience was very good. Very good communication, every question I had was answered and was updated with my bed during every step. The delivery was also on time and efficient. Any questions I had after receiving my bed was also answered. Overall great service, friendly customer service and amazing bed!

10 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Do not order fraudulent company!

Ordered a bed and received a silver bed instead of a cream colour. I said I wanted the fabric that I ordered and they said it would be £100 extra to change despite it being their error. I said I wanted my money back and only then they offered to change it. I chose a dark brown fabric to play it safe the second time around and they delivered a cream bed. They then blocked me when I raised the issue again. I wish I could add images. Dodgy that they only accept cash.

24 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Super king size

Amazing service from start to finish, got my bed 5 days after ordering. bed arrived earlier than expected delivery guys brought it up to the third floor not a problem, the bed itself is stunning, solid and well made, reasonably priced! Comfortable mattress also

4 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Fastastic service

Fastastic service

I ordered a bed and mattress for my young daughter. The communication was excellent and a very easy ordering experience. Pleased with the bed and all the information received. The headboard arrived damaged but the company responded straight away and replaced it within a week. I would recommend this company. Thank you.

24 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Beautiful beds

I love my bed from A&Q beds, the quality is amazing! I would definitely recommend this company, their beds are amazing & will last many years!

26 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Best bed company have seen so far the…

Best bed company have seen so far the quality of the mattress even the material used for the bed is insane I’m very happy with my purchase their communication is excellent and delivery guy was very lovely and patient with my staircase that was a bit low 10/10 for this company

17 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Do not ordered from these people

If I could give minus stars I would, customer service is the worst I’ve ever received, Received a phone call @ 9am on the morning of our delivery to be told our bed would be delivered in an hour, 2 hours later I call to be told sorry we called the wrong customer, Bed finally delivered @ 7pm, the driver told us sorry you’ve got no fixings they’ve been stolen off the van, I called and sent messages via social media to explain that our bed had been taken down and if we were told earlier in the day we could have left it as it was, we went on to explain that my partner is disabled and she couldn’t sleep on the floor this was totally ignored, didn’t receive the fixings kit until 3 days later and the management didn’t even have the decency to reply to my messages other than to say your stuff will be delivered in a few days time, disgusting customer service !!!!!

10 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service, easy, fast and pain free lol! Ordered my bed on the 1st of February it was delivered 5 days later, and to Belfast may i add, so straight foward! Absolutely love my new cream chenille king size bumper panel bed, gorgeous material and gorgeous to look at, also very straight forward to put together, will defiantly recommend and use again 💯 thanks guys

6 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Love my new bed!

Ordered a super kingsize bed from here. I love it! Highly recommend, great quality & friendly helpful staff! Fast delivery!

8 febbraio 2024
Non scritta su invito

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