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Valutata 5 stelle su 5

I bought a super king size TV bed with gas ottoman lift which was delivered and fitted yesterday. From the first WhatsApp message to install it was five star service. I went for the linen material and... Leggi di più

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Valutata 2 stelle su 5

The product and quality of the bed is very good however, it took three deliveries to get it right. First they sent the wrong end of the bed and did not send the gas lift, screws etc and then parts wer... Leggi di più

Valutata 5 stelle su 5

I’ve just got a super-king bed from A&Q - before we start on the product, the customer service is the best i’ve ever seen. From the start you have support and quick responses at even after working h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hi, The Owner (A&Q Beds) is the Man !! He is such a gentleman and very supportive throughout the whole process and amazing customer service and efficient. His beds are amazing and the best quali... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili per camere da letto

Scritti dall'azienda

A&Q Beds is a bedmaking company based at the heart of Yorkshire in Dewsbury. We design and manufacture luxury beds designs in the UK.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

145 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 23% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(145)

53 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

AVOID AT ALL COSTS!!

SCAMMERS!! agreed to deliver bed which was €490 paid a deposit of €50 which was agreed when it came to day of delivery they tried to charge €600 and would not refund me my money was very abusive towards myself and my partner would not recommend this company!!

16 dicembre 2025
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Risposta di A&Q Beds & Furniture

As I can see your details you are calling us scammers you need to tell the whole story what happen and why we didn’t give you the bed first time you rejected the delivery saying you and your partner are in hospital and then owner told you delivery charges apply if you rejected the delivery when it’s out coz we use third party courier to Ireland they charge us £150 delivery charges and your partner accepts that he will pay the amount of €600 and 2nd time when driver went there and you are not willing to pay the full amount plus driver told us you was giving the fake crunchy notes that’s why we didn’t give you the bed and also deposit is non refundable if customer rejected the delivery and if they don’t something like this coz it’s made to order plus we paid delivery twice for you and also we make bed and spend money on it more then your €50 euro you are asking for your €50 what about our money which we spend on bed and plus we give prepaid delivery charges

Valutata 5 stelle su 5

Fabulous quality 5*

I was anxious about ordering from a shop I’ve never seen or heard of, but reading the reviews on here I took the chance and I am so happy I did!!

The bed is excellently made, very heavy and looks beautiful.

I ordered the bed on a Thursday evening and the next day I received a text message to say the bed will arrive on Saturday between 8am-11am, they called to let me know they were on their way, and arrived at 8am. Very friendly and helpful delivery driver also.

Very happy with my purchase, and I would have expected to pay double to what I paid for this quality!

13 dicembre 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

Ordered my bed on a Friday and it was

Ordered my bed on a Friday and it was delivered the following Tuesday .. to Ireland! Very impressed with my bed and everything so professional and checking was ok .. delievery driver was so polite .. would definitely recommend .. bed is exactly what I ordered and very comfy

2 dicembre 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

The customer service is great

The customer service is great. I had measured my wall wrongly. But they were pretty much helpful in returning the heard-board to the factory and readjust it. The two beds I ordered look incredible, and the mattresses are extremely comfortable. I couldn’t recommend enough! ;)

5 dicembre 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

Great overall experience

I was very pleased with the high-quality beds and the friendly, helpful, and professional customer service.i would highly recommend.

31 agosto 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

Brian Barlow my experiences was very good just like it was a couple of years ago when I got my first bed that's why I came back very professional would recommend to anyone that's looking for a bed

My experience was excellent and very professional just like a couple of years ago when I got my first bed I will recommend to anyone how good the service was

4 novembre 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

The beds are just amazing..

The beds are amazing and the mattress that comes with it. They are also very responsive, helpful, detailed and on time. Highly recommended if you're on a budget but still wants a high quality bed and mattress.

4 novembre 2025
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Thank you so much for your feedback

Valutata 1 stelle su 5

Rude and disrespectful/ faulty beds

I ordered 4 beds. 2 were faulty and the pillows were not delivered with the beds. I chased and chased until they finally sent it 6 weeks later. The middle panel broke on one bed and I got it fixed at my own cost. Then the wood on the side panel fell off another bed. I was offered replacement panels which again I chased for. I finally came today but can not be fitted because the fixings are wrong. He said they can come back, I said where will they fix because I don’t want anyone going upstairs in the room because my daughter is autistic and the last time the driver wanted to use the toilet to poo but was insisting he goes upstairs. He then sent me a rude message swearing at me and called me a racist because I told him the driver wanted to poo upstairs even though I offered the toilet downstairs! He then said they will not be coming back and said I complained too much! I will be taking this further! Don’t trust these people!!!

11 ottobre 2025
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Valutata 5 stelle su 5

From placing the order to the delivery…

From placing the order to the delivery I was notified step by step everything was spot on very helpful with assisting me in making me choose the style colour and fabric a surprise bedroom makeover for my Son and the super king size bed which he absolutely loves
It is a beautiful piece of their work
Thank you A&Q beds for making memories for both me and my Son I highly recommend their beds
Now my daughter wants one too and have placed a second order with these guys
As we didn’t want to go elsewhere
Mrs Javed Rochdale

22 agosto 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

Excellent experience with A&Q beds

Excellent experience with A&Q beds
There customer service is outstanding !!!
Beds are excellent and excellent value for money.
I would definitely recommend these guys

1 ottobre 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

Fantastic service

Fantastic service!
Ordered my king size bed it arrived within few days , highly recommended!

29 agosto 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

TV bed delivery

Had my tv bed delivered this week. Excellent quality and very comfortable. Very quick and efficient service, all the staff very polite and helpful. I had a few questions before ordering and they were more than happy to help responding to WhatsApp messages very quickly. Would 100% recommend.

19 agosto 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

Got my bed a week ago now

Got my bed a week ago now, it’s unreal! They are so so easy to deal with and very quick at replying. I got my bed ordered (colour/fabric/size choosen) delivery date confirmed and deposit paid all within 30-40 minutes id say, felt like less. The guys delivering and assembly the bed were really friendly and got it up in no time! Would def recommend and will definitely repurchase off them in the future 10/10 x

12 agosto 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

I ordered my bed two weeks ago

I ordered my bed two weeks ago. I am absolutely delighted. It is absolutely beautiful. Great service great price and lovely people too deal with I will definitely order again and recommend them to my family and friends hundred percent.

22 luglio 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

Brilliant prices and quick delivery

Brilliant prices and quick delivery. We brought 4 beds in total. I Had a slight issue with getting one of the headboard up my stairs however excellent customer service. The head board was collected cut in two and brought back.Highly recommend

8 luglio 2025
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Thank you so much for your feedback

Valutata 4 stelle su 5

Very happy with the bed i bought

Very happy with the bed i bought, very good quality and excellent price, wouldn't hesitate to buy again or recommend A&A.

9 luglio 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

Would recommend, Happy with everything

I would highly recommend, as I ordered a bed on Friday and received it on Tuesday. I ordered a king sized bed and it wasn’t what I had pictured in my head it was even better when it was delivered and set up. The prices of the beds are reasonable and as well the beds come with a mattress. If I was to shop anywhere for a bed again I would definitely be shopping here and the quality of the bed is so good easy to assemble together. I’m happy with the communication, the delivery and of course the bed. I would like to thank A&A Beds & furniture use guys are the best 👌🏼👌🏼

26 giugno 2025
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Thank you so much for your feedback

Valutata 5 stelle su 5

Mazii 💕 Big Up (A&Q Beds) 😎☺️🙌🏻

Hi,

The Owner (A&Q Beds) is the Man !!
He is such a gentleman and very supportive throughout the whole process and amazing customer service and efficient. His beds are amazing and the best quality. I ordered 2 beds last year and today I received 2 more new beds from the same company Alhamdulilah 🙏🏻I’m always impressed and happy with his products. Mind blowing Beds, wicked quality !! May Allah give you more Insha’Allah and always bless you in your business and team. Thank you so much once again. I will be enjoying our new beds tonight 🙌🏻☺️

21 giugno 2025
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Thank you so much for your feedback

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