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Aptive Pest Control - Saint Louis Recensioni 146

TrustScore 4.5 su 5

4,4

2347 Weldon Parkway, 63146 St Louis, MO, US


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Valutata 5 stelle su 5

Our tech Marvin was very friendly and respectful. He did a thorough job and I love the communication and pictures they provide as well of their work outside.

Valutata 5 stelle su 5

Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I always appreciate that they let me know when they are on the way. They are also extremely thorough in treating the outside of my home. My technician was very professional and courteous.

L'azienda ha risposto

Valutata 3 stelle su 5

Aptive employees always do a good job of servicing my house and yard. I usually give them 5 stars. This last time, three Aptive reps showed up at my house. Usually only one person does the job. I spe... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di disinfestazione

Informazioni su Aptive Pest Control - Saint Louis

Scritti dall'azienda

Welcome to Aptive Pest Control

Scritti dall'azienda

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Informazioni di contatto

  • 2347 Weldon Parkway, 63146, St Louis, MO, Stati Uniti

  • 13147893169
Promotion box for Aptive Pest Control - Saint Louis

We overthink pests so you don't have to.

Smarter pest control starts here.

4,4

Eccellente

TrustScore 4.5 su 5

146 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Tasheena is the BEST!

Tasheena is the BEST! I was getting ready to cancel my service but decided to keep it after talking to Tasheena. She answered all my questions and was very specific & thorough letting me know exactly what she was going to do and confirmed that she had done those things when she was done!

10 aprile 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi Christina,

Thank you for taking the time to share this wonderful feedback and for being part of the Aptive family. We’re so glad Tasheena was able to take the time to answer your questions and walk you through everything clearly. Providing thorough communication and follow-through is exactly how we aim to make sure our customers feel confident their pest concerns are truly handled.

It’s great to hear that Tasheena’s care and attention made such a positive difference in your experience. We’ll be sure to share your kind words with her. Thank you again for giving Aptive the opportunity to keep things handled at your home.

-Jasmine

Valutata 5 stelle su 5

Treatment

Outside box was filled.

4 aprile 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi Mary Jane,

Thank you for taking the time to share your feedback. We’re glad to hear the exterior rodent station was serviced and filled as expected.

At Aptive, we aim to stay on top of details like this so your home stays protected and you don’t have to worry about it. It’s good to know things felt handled, and we appreciate you trusting us with your pest control needs.

-Jasmine

Valutata 5 stelle su 5

Service

Didn't have to ask Marvin to spray inside or certain places in the house, he just did it.

7 aprile 2026
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Risposta di Aptive Pest Control - Saint Louis

Thank you for taking the time to share this feedback with us, Mike and Yolanda! We’re glad to hear Marvin was thorough and took the initiative to service the areas needed without having to be asked. It's always a pleasure to treat your home, and we're grateful to have you as a part of Aptive!

-Alexis

Valutata 2 stelle su 5

I called Three different times.

I called Three different times to get a technician to come out and check out
The ants in my kitchen. Wasted 3 half-days waiting for technician to show up, while Trying to deal as best I could with the problem. I was told
I would be compensated for the inefficiency on your part, and the aggravation on my part. Finally, on 4th booking you did show up. Ants seem to be controlled. The $70 off I was to be compensated with did not happen, to the contrary, I was billed the usual treatment fee just yesterday. Terrible communication within your organization!!!

3 aprile 2026
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Risposta di Aptive Pest Control - Saint Louis

Thank you for taking the time to share this experience with us, Kathleen. We’re very sorry for the frustration caused by the missed appointments, the inconvenience of waiting, and the confusion surrounding the expected adjustment.

We’d like the opportunity to review your account and the details of what was communicated regarding compensation and billing. When you have a moment, please reach out to us at socialmedia@goaptive.com with your service address so we can handle this for you. We hope to hear from you soon!

-Alexis

Valutata 5 stelle su 5
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Risposta di Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing your experience! We’re glad to hear that our service professionals consistently provide friendly service. At Aptive, we take pride in making sure every visit is handled with professionalism, care, and attention to detail, so our customers can feel confident their home is well protected. We truly appreciate you choosing Aptive and trusting us to get it handled right.

-Jasmine

Valutata 4 stelle su 5

Communication is great

Communication is great, polite and informative.

As far as I can tell, my pests aren’t pestering me now!

20 marzo 2026
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Risposta di Aptive Pest Control - Saint Louis

We're so glad to hear this, Angie! It's great to know your treatment reflected the kind, reliable, and informative service we consistently strive for. Your satisfaction means a lot to us, and we're grateful to have you as a part of Aptive!

-Alexis

Valutata 5 stelle su 5
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Risposta di Aptive Pest Control - Saint Louis

Hi Mary,

Thank you for your feedback! I’m glad to hear you’re taking proactive steps with regular pest control. At Aptive, we believe that consistent service is key to keeping your home fully protected, and we make sure every visit is handled thoroughly so you can feel confident your home is safe.

We truly appreciate you choosing Aptive and being part of our neighborhood. Whenever you need us, we’ve got it handled!

-Jasmine

Valutata 1 stelle su 5

The first appointment was a no show

The first appointment was a no show. We were told 2 times he was on his way and by 7:30 he was still a no show. They rescheduled us for the following day to be the first appointment. The guy didnt show up until 3 pm. Since July they have only showed up 3 times. They have no showed multiple appointments. We have been lied to about everything since the day we signed up. We will not be renewing our contract and can’t wait for this contract to end. I do not recommend this company to anyone.

14 marzo 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi Rob,

Thank you for taking the time to share your feedback. We hear you, and it’s clear that your experience with Aptive has fallen far short of the standard we aim to provide. Repeated no-shows and miscommunication are not how we want our customers to feel, and we sincerely apologize for the frustration this has caused.

At Aptive, our goal is to make sure every service is handled reliably, professionally, and with transparency. Your experience indicates that we did not meet that goal, and we would like the opportunity to review your account and address these issues directly. Please reach out to us at socialmedia@goaptive.com so we can discuss this further.

We appreciate you giving Aptive a chance and hope we can learn from this to ensure every customer’s experience is properly handled.

-Jasmine

Valutata 5 stelle su 5

Great product and service

DeAnte did an excellent job treating my property for bugs. He also inspected my property for any recent bug and rodent activity. Havin this company for awhile now I no longer have any issues with insects around my property.

19 marzo 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi Kathy,

Thank you for taking the time to share this, we love hearing about experiences like yours!

DeAnte will be glad to know his thorough service and attention to detail made a difference, especially with both treatment and inspection. It’s even better to hear that after being with Aptive for a while, you’re no longer dealing with insect issues, that’s exactly what we aim for.

We truly appreciate you continuing to trust Aptive with your home. We’ve got it handled.

-Jasmine

Valutata 5 stelle su 5

Attention to detail

The service is convenient, excellent value for money, and all the technicians are knowledgeable, professional, and pay a lot of attention to detail.

19 marzo 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi Saad,

We’re thrilled to hear you’ve had a positive experience with our team. At Aptive, we take pride in making sure every pest concern is handled with care, professionalism, and attention to detail so you get convenient service and the best value. Thank you for trusting us, we’re always here to make sure any future needs are handled just as thoroughly.

-Jasmine

Valutata 5 stelle su 5

Professional and thorough.

Professional and thorough.

1 marzo 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi there,

Thank you for your feedback! We’re glad to hear our service professional was both professional and thorough, that’s exactly the standard we aim to have handled at Aptive.

We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more we can do, you can count on us, we’ve got this handled.

-Jasmine

Valutata 4 stelle su 5

I guess the technician did a good job

I guess the technician did a good job. She didn’t seem overly friendly but I suppose she did everything.

18 marzo 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi Lisa,

Thank you for your honest feedback, we really appreciate you sharing this with us. It’s great to hear the service itself was handled well, but we also want every interaction to feel welcoming and positive, not just completed.

At Aptive, we aim to deliver both quality service and a friendly experience, and it sounds like we may have missed that mark during your visit. We’ll be sure to share this with our team so we can continue improving how we show up for our customers.

If there’s ever anything more we can do to make your experience better, please don’t hesitate to reach out to us at socialmedia@goaptive.com, we’ve got this handled.

-Jasmine

Valutata 5 stelle su 5

Spencer was very professional and thorough…

Spencer was very professional and thorough. He asked if I had any concerns ahead of time and gave a special focus on the areas I had told him about. He was very respectful of our home when he didn’t inside spraying. I liked that he followed up with a text of all that we discussed and the work he did at the house sending along a few pics.

5 marzo 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that Spencer was professional, thorough, and attentive to your concerns, while showing respect for your home. It’s great to know that his follow-up with a text and photos helped keep you informed about the work completed. At Aptive, we take pride in providing effective pest control combined with clear communication and a thoughtful customer experience, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Valutata 5 stelle su 5

I’ve written about this before

I’ve written about this before. The tech that came is fantastic, and goes above and beyond. I request him every time. It’s the company policies, communication, and inconsistencies that I’ve had a huge problem with. So much that I was thinking about switching companies.

3 marzo 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi Scott,

Thank you for sharing your feedback. We’re glad to hear that your service professional consistently goes above and beyond, and having someone you trust and request each visit is exactly the kind of experience we hope to provide.

At Aptive, we also take your concerns about communication, policies, and consistency very seriously. We want every aspect of your service to feel seamless and reliable, and your feedback helps us identify where we can improve. Please reach out to us at socialmedia@goaptive.com so we can review your account and work toward resolving these concerns, ensuring your experience matches the high standard you’ve come to expect from your service professional.

We truly appreciate you choosing Aptive and for being part of the neighborhood we serve.

-Jasmine

Valutata 5 stelle su 5

Never a disappointment!

Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never been dissatisfied with any of the tech's who have been to our home.

3 marzo 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi Tom,

Thank you for sharing your feedback! We’re thrilled to hear that Christy consistently provides thorough, professional service and takes the time to explain her work and provide photos for your peace of mind. At Aptive, we take pride in having knowledgeable service professionals who communicate clearly and deliver consistent results. It’s wonderful to know that all of our team members who have visited your home have met your expectations, and we truly appreciate you choosing Aptive to protect your home.

-Jasmine

Valutata 5 stelle su 5

Excellent service.

1 marzo 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi Tom,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re happy with the service you received. At Aptive, we pride ourselves on providing professional, reliable, and thorough pest control, and it’s wonderful to know our efforts are making a difference.

We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.

-Jasmine

Valutata 5 stelle su 5

Aptive is excellent!

Aptive is an excellent pest control service. They are always timely, and the communication is fantastic! The technician was informative and very knowledgeable about the service.Since we have been using Aptive, we have had absolutely no issues with crawling and flying pests. I would highly recommend them!

28 febbraio 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing such a detailed and positive review! We’re thrilled to hear that our team has been timely, communicative, and knowledgeable, and that our service has kept your home free from crawling and flying pests.

At Aptive, we take pride in providing thorough, proactive pest control while keeping our customers informed and confident in their treatment plans. Your recommendation means a lot to us, and we truly appreciate your trust in Aptive to protect your home.

-Jasmine

Valutata 1 stelle su 5

Poor customer service

Poor customer service. They did pest control in the snow? I never saw them.

28 febbraio 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi Bill,

Thank you for sharing your experience with us. I completely understand your frustration with not seeing a service professional at your home, and I’m sorry for the inconvenience this has caused. At Aptive, we strive to provide reliable and effective service, no matter the weather, and it’s clear we fell short in your case.

We’d like the opportunity to make this right. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, ensure your treatments are properly scheduled, and address any concerns you have. Your feedback is important to us, and we’re committed to providing the quality service and peace of mind that Aptive is known for.

Thank you again for letting us know, and for giving us the chance to improve your experience.

-Jasmine

Valutata 5 stelle su 5

Your employee was professional friendly…

Your employee was professional friendly and helpful.

20 febbraio 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi Jim,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was professional, friendly, and helpful. At Aptive, we take pride in providing courteous, knowledgeable, and reliable service so our customers feel confident and supported.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality pest control for your home.

-Jasmine

Valutata 5 stelle su 5

Great technical, positive representatives

Nevaeh, was very professional, timely, and communicative. She let me know she was coming within the 1/2 hour. She greeted me, when I was outside, with just a positivity about her. Nevaeh provided a good summary of what she did on behalf off Aptive!

13 febbraio 2026
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Risposta di Aptive Pest Control - Saint Louis

Hi Monique,

Thank you for sharing your experience! We’re thrilled to hear that Nevaeh provided professional, timely, and communicative service with such a positive attitude. At Aptive, we take pride in having service professionals who not only deliver thorough care but also make every interaction a pleasant and informative experience.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

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