We have been using them for a few treatments so far. The staff are very friendly and helpful in answering questions. They do a thorough job. We have seen a large decrease in the spiders and bugs aroun... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
They come when I call no matter if it’s two extra times during heavy ant active months. They take care of the problem and the ants go away. The ants are super prolific during spring and come from anyw... Leggi di più
L'azienda ha risposto
I was surprised when the technician refused to spray the rocks underneath our deck. None of your other techs have refused to either spray or use granules to get ahead of the bugs that breed & spread.... Leggi di più
L'azienda ha risposto
Service is consistent, they communicate well regarding when the next service will be, and the technicians send me detailed reports about what was done, usually with photos. The issues I have had is re... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, Stati Uniti
- 19712656224
We overthink pests so you don't have to.
4,6
Eccellente
200 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have moved from the residence where I…
I have moved from the residence where I received the Aptive services. Last month I sent them a letter to cancel the services but they still showed up today.
27 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi Daphne,
Thank you for bringing this to our attention. Moving can already come with a lot to manage, so I can understand how frustrating it must have been to have a service professional show up after you had already sent in a cancellation request.
At Aptive, we want to make sure communication around account changes is handled clearly and accurately, and your feedback is important in helping us review what may have happened here. Our team would be happy to take another look at the account and confirm that the cancellation request was properly received and processed so there are no additional visits scheduled moving forward.
Please reach out to us directly at socialmedia@goaptive.com so we can locate your account and make sure everything is taken care of. We appreciate you having chosen Aptive while you were at your previous residence and wish you the very best in your new home.
-Jasmine
They always do a super job at our home
They always do a super job at our home! We’ve been a customer for a long time and appreciate their care!
28 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi Joan,
Thank you for sharing your experience! We’re thrilled to hear that our team continues to provide excellent service at your home. At Aptive, we take pride in delivering professional, thorough, and attentive pest control, and it’s wonderful to know our efforts over the years have made a difference. We truly appreciate your loyalty and for choosing Aptive to help protect your home!
-Jasmine
Risposta di Aptive Pest Control - Portland
Hi Laurel,
Thank you for taking the time to share your experience! We’re glad to hear that you received very good service and found our team to be friendly and approachable. At Aptive, we pride ourselves on providing professional, courteous, and thorough service, and it’s wonderful to know that made a difference for you.
We truly appreciate your trust in Aptive and look forward to continuing to provide dependable pest control for your home.
-Jasmine
They provide adequate information on…
They provide adequate information on their services they provide, when they are planning on arriving on site. A full report of what was done, to include pictures of their work. This report is generated once the work has been completed and sent via email which I greatly appreciate. I’ve never had any problems or issues with any of their service technicians since I started receiving their services in 2021. I greatly appreciate all the hard work they have put into making this happen.
26 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi Tom,
Thank you for sharing your experience with Aptive. We’re glad our team has provided clear communication, detailed service reports with photos, and reliable service since 2021. It’s great to know our service professionals have been able to deliver the care and attention you expect. We appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
The team at Aptive is always top notch
The team at Aptive is always top notch. They are respectful & responsive with all communication. They explain what they’re doing as they go & anticipate household needs before pests become problematic. Consistent excellence!
24 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi there,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team has consistently provided respectful, responsive, and proactive service. At Aptive, we pride ourselves on not only addressing pest concerns but also anticipating needs and keeping our customers informed every step of the way. Your feedback truly means a lot, and we’re grateful you’ve chosen Aptive to protect your home.
-Jasmine
Always on time and pest control always…
Always on time and pest control always effective.
13 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi Larry,
Thank you so much for sharing this. Hearing that we’re consistently on time and that your pest control has been effective truly means a lot to us at Aptive.
We know how important reliability is when it comes to protecting your home, and we’re glad our service professionals have delivered both punctual service and results you can count on. That combination is exactly what we strive for every visit.
Thank you for choosing Aptive and for trusting us to keep your home protected.
-Jasmine
We signed up for quarterly treatments, not bi-monthly.
We signed up for quarterly treatments, and they keep trying to come bi-monthly. I have to call them every time to reschedule. They showed up yesterday 7 weeks after our last treatment, not 12 weeks. I called and told them I want to be credited for the treatment, since we are every 12 weeks and she said I should hear back from someone in 1-2 days. We are not happy customers and would not recommend Aptive to anyone. I feel they are being dishonest and trying to scam customers.
20 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi Angie,
Thank you for taking the time to share this. I can absolutely understand how frustrating it would be to sign up for quarterly service and then feel like you’re constantly having to call to correct the schedule. That’s not the kind of experience we want anyone to have with Aptive.
If your plan is set for treatments every 12 weeks, you shouldn’t have to repeatedly reschedule visits that are being set sooner than expected. I also understand why being serviced at 7 weeks instead of 12, and then needing to request a credit, would add to that frustration.
At Aptive Environmental, transparency and consistency matter. Feeling like you have to question the timing of visits or billing is not acceptable, and it’s certainly not our intention. I would really like the opportunity to review your account, confirm the agreed service frequency, and make sure any necessary credits are applied promptly. We can also ensure your schedule is corrected moving forward so you’re not put in this position again.
If you’re willing, please reach out to us directly at socialmedia@goaptive.com with your service address so we can take a closer look and follow through on the credit request. We appreciate you bringing this to our attention, and we’re committed to making this right.
-Jasmine
Communicative
Aptive technicians have always been polite and communicative with me; they text me when they’re on their way, and send a recap with pictures when they’re done.
21 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi Max,
Thank you for sharing your experience! We’re glad to hear that our service professionals’ politeness and clear communication have made a positive impact. At Aptive Environmental, we strive to keep our customers informed every step of the way, from letting you know when a service professional is on their way to providing a detailed recap with photos after the visit.
It’s wonderful to know that our approach is appreciated. Feedback like yours motivates our team to continue delivering thorough, reliable, and professional service. We truly appreciate you choosing Aptive!
-Jasmine
Excellent pest control company.
We moved into a home that had been sitting vacant for a while. I was struggling getting control over the bugs, mainly silverfish. After the second treatment, the bugs were gone and have not retuned. I appreciate that I get a notification a week before treatment is scheduled, the day of, and the report shortly after treatment is done. They are professional and pleasant. I had any issue that came up with yellow jackets, someone showed up within a couple of days to treat. A+
19 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi Katie,
Thank you for sharing your experience. We’re thrilled to hear that our treatments helped get your home back under control and that the silverfish have not returned. At Aptive, we strive to provide not only effective pest control but also clear communication every step of the way, from notifications before your service to detailed reports afterward.
We’re also glad our team was able to respond quickly to your yellow jacket concern. Your feedback reinforces the professional, attentive, and timely service we aim to deliver at every home. We truly appreciate you choosing Aptive to protect your home and your kind A+ rating!
-Jasmine
When I had a pest issue in my home
When I had a pest issue in my home, Aptive responded in two days. The technician was knowledgeable and thorough. I appreciate service like this.
7 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi Dennett and Bill,
Thank you for sharing your experience! We’re thrilled to hear that our team responded quickly and that your service professional was knowledgeable and thorough. At Aptive, we take pride in providing prompt, reliable service to address pest concerns and ensure every home and yard we protect is safe and comfortable.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide exceptional service.
-Jasmine
Great service and communication!
Communication is always prompt and clear, service has always been great, and any time I've had to call them back (rare) they do so at no charge. I've used them for years to keep my home and yard pest free.
13 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi James,
Thank you for sharing your experience and for being a loyal member of the Aptive neighborhood! We’re thrilled to hear that our communication has been prompt and clear, and that our service has consistently met your expectations. At Aptive, we take pride in providing thorough, reliable pest protection and making things right whenever needed.
We truly appreciate your continued trust and look forward to keeping your home and yard protected for many more years to come.
-Jasmine
Don't sign the Contract!!!
The company's product does not hold truth to getting rid of pest, nor is it 12 months of service, however you pay for the full 12 months. I would not have signed a contract had I known the product was so misleading coming from the sales guy.
The service tech guys were beyond courteous when they came out to deliver the service.
5 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi Elliott and Audrey,
Thank you for taking the time to share your experience. I’m really glad to hear that our service professionals were courteous and respectful during their visits, that level of care is very important to us at Aptive.
I’m sorry to hear that the overall results and expectations around the service and agreement didn’t feel clear or effective for you. Your feedback about product performance and how the 12-month service was explained is taken seriously, and we would want the opportunity to review your account to ensure everything was communicated accurately and handled the right way.
At Aptive, our goal is always to provide reliable pest control along with a transparent and positive experience from start to finish. If you’re open to it, we would truly appreciate the chance to look into your concerns, review the service history, and work toward a resolution that feels fair.
Thank you again for bringing this to our attention and for recognizing the professionalism of our team.
-Jasmine
Timely, professional service.
Technician notified me when she would arrive, arrived on time, was friendly, listened to my concerns and responded appropriately.
Completed the service in a timely manner and checked in at the end to determine if there were any lingering concerns.
12 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi Bob,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was punctual, attentive, and responsive to your concerns. At Aptive, we strive to provide thorough, friendly, and professional service every visit, and it’s wonderful to know that reflected in your experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help protect your home.
-Jasmine
Service is consistent
Service is consistent, they communicate well regarding when the next service will be, and the technicians send me detailed reports about what was done, usually with photos. The issues I have had is regarding how often they come, and rescheduling. It's difficult to find a number to call to talk to a live person. And they try go come and charge more often than what I expect (around 6-8 times a year vs 4 times)
30 dicembre 2025
Risposta di Aptive Pest Control - Portland
Hi Denise,
Thank you for taking the time to share your experience. We’re glad to hear that you find our service consistent, our communication clear, and the detailed service professional reports helpful, that’s exactly the type of experience we aim to provide at Aptive.
I also appreciate your honesty about the challenges you’ve experienced with scheduling, frequency of visits, and reaching a live person. Your feedback is important, and we’ll use it to improve our process so customers can more easily manage their service and have clarity around billing and visit frequency.
If you’d like, we’d be happy to review your account together to make sure your service schedule aligns with your expectations and address any questions about upcoming visits. Thank you again for sharing your feedback and giving Aptive the opportunity to continue providing protection for your home.
-Jasmine
We’ve had to request some call backs…
We’ve had to request some call backs because our ant situation was still happening. The return visits were always easily scheduled and at no charge. Over time, things seem to be getting under control.
11 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi Joe,
Thank you for sharing your experience. We’re glad to hear that our team was able to respond quickly with return visits at no extra charge and that your ant situation is gradually coming under control.
At Aptive, we aim to provide effective, reliable solutions and make the process as easy as possible for our customers, so it’s great to know that our scheduling and follow-up support met your needs. We truly appreciate your patience and for trusting Aptive to protect your home.
-Jasmine
Risposta di Aptive Pest Control - Portland
Hi Robert,
Thank you for sharing your feedback! We’re glad to hear that your service was both timely and thorough. At Aptive, providing clean, reliable service is a priority, and it’s great to know that came through during your visit.
We truly appreciate you choosing Aptive and being part of our community. Your trust means a lot, and we look forward to continuing to provide service you can count on.
-Jasmine
Timely, polite, and thorough
The service providers are always thorough and polite and arrive within the time window specified
31 gennaio 2026
Risposta di Aptive Pest Control - Portland
Hi Therese,
Thank you so much for sharing this kind feedback! We love hearing that your service professionals have been thorough, polite, and respectful of the scheduled time window, that’s exactly the experience we strive to provide every visit. It means a lot to all of us here at Aptive that you’ve chosen us to care for your home, and we’re grateful to have you as part of the Aptive family. Please don’t hesitate to reach out if there’s ever anything more we can do for you!
-Jasmine
It was average to good
It was average to good. I have had problems with Aptive in the past, but they appear to be better now. I don't like needing this service and it seems to cost too much for the amount of time spent on site and the list of chemicals used. I fired them before, and will do so again permanently if my service is not found to my satisfaction.
6 febbraio 2026
Risposta di Aptive Pest Control - Portland
Hi Matthew,
Thank you for sharing your honest feedback and for giving Aptive another opportunity to serve your home. It means a lot to hear that things have felt improved, and we truly understand your concerns about cost, time on site, and the products used. Your satisfaction is very important to us, and we’re always here to review your service and make any adjustments needed to ensure you feel confident in the care you’re receiving. We genuinely appreciate you continuing to work with Aptive and the chance to provide a better experience.
-Jasmine
Risposta di Aptive Pest Control - Portland
Hi there,
Thank you for your kind words! We’re so glad to hear that our team has consistently been polite, knowledgeable, and professional during your visits. Providing reliable and thorough service is what we strive for at Aptive, and it means a lot to know our efforts are making a positive impact. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
Risposta di Aptive Pest Control - Portland
Hi Jean,
Thank you for sharing your feedback. We’re glad to hear that our service was friendly, thorough, and well explained. Providing clear communication while delivering effective, reliable service is exactly what we strive for at Aptive.
We truly appreciate you choosing Aptive to care for your home and for taking the time to recognize our team’s efforts.
-Jasmine
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.