Your technician always asks before arriving for the lawn and house treatment if there are any specific concerns we may have that he should focus on. After treatment is complete I receive photos of maj... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Anything you need and they will be there for you. My ants were gone in a day. The products they use are pet friendly, effective and all organic. Contacting them is effortless. I have the pro plan a... Leggi di più
Jake has come to our home multiple times over the past several years. He remembers the issues we discussed in the past and asks if they need to be addressed again. He also remembers discussions about... Leggi di più
L'azienda ha risposto
It does matter who comes to do your service some do a better job over others
Dettagli dell'azienda
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
500 Bursca Dr, Ste 502, 15017, Bridgeville, PA, Stati Uniti
- 18782189723
We overthink pests so you don't have to.
4,8
Eccellente
183 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Aptive Pest Control - Pittsburgh
Hi there,
Thank you for your feedback! We’re glad to hear our team consistently arrives on time, works efficiently, and takes the time to explain everything clearly. That’s exactly the kind of service we aim to provide at Aptive. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
No issue with insects in our home
No issue with insects in our home. Tech is always professional and asks if we have any issues.
21 maggio 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi Janet,
Thank you for your feedback! We’re glad to hear you’re not experiencing any insect issues and that our service professional consistently provides professional service while checking in on your concerns. At Aptive, keeping your home comfortable with attentive care is our priority. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Risposta di Aptive Pest Control - Pittsburgh
Hi Sam,
Thank you for sharing your experience! We're so glad to hear that your service professional was knowledgeable and took the time to listen to your concerns. At Aptive, we believe great service starts with understanding each customer's unique needs and providing expert solutions.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.
-Jasmine
The young man yesterday was friendly
The young man yesterday was friendly , helpful and thorough, unlike the previous man who came to spray for ants several weeks ago. That young man was not customer friendly, told me if I spray ants myself I should just STOP your service. only sprayed 1 time due to all over my kitchen counters till Adaptive got here. Think you need to train the Ant sprayer some customer service!
29 maggio 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi Douglas,
Thank you for sharing your experience with us. We’re glad to hear that the most recent service professional was friendly, helpful, and thorough—that’s exactly the kind of care we want every customer to receive. We sincerely apologize that your earlier visit didn’t reflect the level of customer service Aptive stands for. Your feedback is important, and we’ll make sure it’s shared to help improve our team’s approach.
We appreciate your trust in choosing Aptive to handle your ant situation and look forward to continuing to provide the respectful, effective service you deserve.
-Jasmine
Not Happy!
I did not give you a 5 star because Aptive doesn't tell you when they are coming. They just show up. The tech text messages you that they will be there in 20-40 minutes. We were not even home. We were headed out of town. They only did the outside. We wanted them to do the inside also. I think a little more notice on when they are coming would be very nice. I can not blame the tech. It is the office staff that needs to be more customer friendly. Normally they notify you what day they are going to be there. And give you a four hour window (8-12 or 12-4). That in my opinion is way to much of a window. If I did that to my clients I wouldn't have a business. I would give the tech's a 5 star. But your customer service stinks!
I can not wait to get out of this contract! I hope it is soon. By the way. You can't get out of your contract unless you pay a penalty. Real customer friendly!
20 maggio 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi Kevin,
Thank you for taking the time to share your feedback with Aptive. I’m really sorry the scheduling and communication didn’t meet your expectations — we know how important clear, timely updates are, especially when you’re planning your day or traveling. I appreciate you recognizing the hard work and professionalism of our service professionals; they truly care about doing a great job.
I’m also sorry to hear about the frustrations with the contract terms and customer service experience. Your concerns are important, and I want to assure you we’re listening and continuously working to improve how we communicate and support our customers.
If you’d be open to it, I’d love to connect with you and review your account and help clarify any questions or options available. Please don't hesitate to reach out directly at socialmedia@goaptive.com. Thanks again for being candid — it helps us grow and serve you better.
-Jasmine
Service was great and friendly
15 aprile 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi Edward,
Thanks so much for sharing your experience! At Aptive, we believe friendly service goes hand in hand with effective pest control. We're glad to hear our team made a positive impression, and we're here anytime you need us. It’s a pleasure having you as part of the Aptive family!
-Jasmine
No one showed up for the appointed time…
No one showed up for the appointed time and we received no notification that they were not coming.
9 maggio 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi there,
The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.
-Jasmine
The tech provided the best service I…
The tech provided the best service I have ever received from Aptive. She was so thorough realizing 'bug' season is just around the corner. I had inside done as well.
3 maggio 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi there,
Thanks so much for your kind words! We're thrilled to hear your service professional went above and beyond—especially with bug season creeping in. It's awesome to know she took the time to be extra thorough and ensure both the inside and outside of your home are ready. At Aptive, that level of care and attention is exactly what we strive for. We’re grateful to have you as part of the Aptive family and look forward to keeping your home protected year-round!
-Jasmine
Tech never made it to my house on the scheduled day.
I own a business so my schedule is very full. I need interior spraying done when Aptiva comes. When I schedule my service I expect it to actually take place. They guys scheduled was so full that at 8pm in the evening he was still trying to get to me. I had to cancel. Rescheduled like I said is difficult with me schedule. Disappointed that my appt had been scheduled for a few months and you over booked my service tech so he never got to me on my scheduled day.
25 aprile 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi there,
Thank you for sharing your feedback, and we truly understand the frustration that comes with a busy schedule and having to reschedule a service. We’re very sorry that we weren’t able to meet your expectations on the scheduled day, especially after your appointment had been planned in advance. We take full responsibility for the overbooking issue and will be reviewing our scheduling process to prevent this from happening again in the future.
We truly value your time and business, and we’re committed to making this right for you. If there’s a more convenient time or specific window that works best for your schedule, please don’t hesitate to let us know. We’ll do everything we can to ensure your next service goes smoothly and efficiently. Thank you for your understanding, and we hope to earn back your trust with your next appointment.
-Jasmine
Risposta di Aptive Pest Control - Pittsburgh
Hi Trudi,
Thank you for sharing your feedback! We’re so glad to hear that our service professional was both professional and knowledgeable during your service. At Aptive, we strive to ensure that every experience is top-notch, and we’re happy we could meet your expectations. We appreciate your trust in us!
-Jasmine
Just a great service!
6 maggio 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi there,
We love hearing that—thank you! It’s awesome to know you’re happy with the service, and we’re so glad to have you as part of the Aptive family. We’ll keep working hard to make every visit just as great!
-Jasmine
Killing it with kindness
Every single time there is an abundance of kindness and how good of a job they do? They are killing it!
24 aprile 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi Marie,
Thank you so much for the amazing feedback! We’re thrilled to hear that you consistently experience kindness and quality service from Aptive. We take great pride in what we do, and it’s wonderful to know that it shows. We truly appreciate you being part of the Aptive family and look forward to continuing to exceed your expectations!
Thanks again for your support!
-Jasmine
Thorough inspection
Our Technician, Ben, did a great job in making sure all the indoor and outdoor spaces were treated. He also set up new paper traps on each side of the garage door!
28 aprile 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi Donna,
Thank you for sharing your experience! We’re so glad to hear that Ben did a great job in treating both the indoor and outdoor spaces and went the extra mile by setting up new paper traps. At Aptive, we take pride in our service professionals’ attention to detail and their dedication to providing thorough, top-quality service. We truly appreciate your feedback and are grateful to have you as part of the Aptive family!
-Jasmine
The communication is always thorough.
9 aprile 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi Michael,
Thank you for sharing your experience! We’re so happy to hear that our communication has been thorough for you. At Aptive, we believe in keeping our customers informed every step of the way, and it's wonderful to know that it’s making a positive impact. If you ever need anything else, don’t hesitate to reach out. We're always here to help!
-Jasmine
The person was very courteous and…
The person was very courteous and explained things well.
17 aprile 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi Dorothy,
Thanks so much for your kind words! We're glad to hear that your service professional was courteous and took the time to walk you through everything. At Aptive, we believe great service starts with clear communication and genuine care, and we're so happy that came through during your visit. We truly appreciate you being part of the Aptive family!
-Jasmine
Always do a good job!
23 aprile 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi Chuck,
Thanks so much for the shoutout! We're so glad to hear that you've been happy with the service -- our team at Aptive is all about showing up and doing things right. We appreciate you being part of the Aptive family and trusting us to help protect your home!
-Jasmine
Risposta di Aptive Pest Control - Pittsburgh
Hi there,
Thanks so much for the kind words! We're lucky to have Jake on the Aptive team -- he really cares about keeping our customers informed and comfortable throughout the service. We're so glad you've had a great experience with him. Thanks for being part of the Aptive family -- we appreciate you!
-Jasmine
Our guy was great..thank you.
2 aprile 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi Bob & Sharon,
Thanks so much for the kind words! We're so glad to hear your service professional took great care of you. At Aptive, we're all about delivering a great experience every time, and it means a lot to know we're hitting the mark. We appreciate you being part of the Aptive family!
-Jasmine
The technician always inquires as to if…
The technician always inquires as to if there are particular areas that need addressed or if there is additional attention that to certain areas. They are always efficient and thorough.
6 marzo 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi Michael,
Thank you for the kind words! We’re so glad to hear that our service professionals are meeting your expectations by being attentive to your specific needs and providing thorough, efficient service. At Aptive, we believe in delivering customized care to ensure every area is treated with the attention it deserves. We truly appreciate your continued trust and look forward to keeping your home comfortable!
-Jasmine
I haven't seen anything crawling or…
I haven't seen anything crawling or flying in my house. The spiders are gone from around the windows. I feel safer walking with my dog and playing outdoors knowing there are lots of tick carrying deer running through my yard.
8 aprile 2025
Risposta di Aptive Pest Control - Pittsburgh
Hi Maryann,
We're so happy to hear that you're noticing a big difference and feeling safer in your home and yard! At Aptive, we take pride in helping our customers enjoy comfortable environments, and it's great to know we've been able to make a positive impact. Thank you for trusting us with your pest control needs, and we're here whenever you need us!
-Jasmine
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