I've been a customer of Aptive for over 10 years. The professionals that. come to our home are friendly and willing to listen to any pest issues we may have, plus they will come out anytime outside o... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I've been a customer of Aptive for over 10 years. The professionals that. come to our home are friendly and willing to listen to any pest issues we may have, plus they will come out anytime outside o... Leggi di più
L'azienda ha risposto
Courteous and efficient staff that work around our needs and inform us of potential issues so we are never disturbed by unwanted guests. Justin was great!
L'azienda ha risposto
Scheduling service is a problem. The company sets an appointment & sends an email or text telling you what day but no time window. I have called and complained several times because I need the time at... Leggi di più
L'azienda ha risposto
Yesterday the termite inspector came to check the stations at my home. He didn't have a record of all the stations particularly inside my home. He opened and monitored activity in his annual visit.... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
5450 E Washington St, Ste 1, 85034, Phoenix, AZ, Stati Uniti

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
To the best of my knowledge I got what I paid for. The representative was professional and through in application.

Risposta di Aptive Pest Control - Phoenix
We were not home when technician came to to application. He sent text when he arrived and sent photos when application was completed.

Risposta di Aptive Pest Control - Phoenix
We are having an issue with ants and they keep sending people out (at no cost) to try and resolve the issue. This last time Manuel found some ant holes - where they are coming from. This morning there are a lot less ants so we know it’s working!!!

Risposta di Aptive Pest Control - Phoenix
Technicians are always professional, courteous, and knowledgeable. They always have time for a kind word and smile. The treatments are highly effective.

Risposta di Aptive Pest Control - Phoenix
The technician came late in the afternoon when there were people coming and going, kids in the pool and dogs to transfer in and out of the house. He was very patient and continued to do his work in spite of the chaos.

Risposta di Aptive Pest Control - Phoenix
Our tech did a through job, showed up on time and was professional in dealing with our concerns.

Risposta di Aptive Pest Control - Phoenix

Risposta di Aptive Pest Control - Phoenix
I like not having pests in or around my home, from crickets to scorpions to snakes, regular maintenance keeps them all away effectively and fairly priced

Risposta di Aptive Pest Control - Phoenix

Risposta di Aptive Pest Control - Phoenix
they communicate well and send lots of pictures of where they treated areas

Risposta di Aptive Pest Control - Phoenix
Communication with customers, prompt and thorough service, efficiency, professionalism and courtesy from techs to office staff. Thank you.

Risposta di Aptive Pest Control - Phoenix
Haven't had any issues with the actual pest control side of the company. Will normally see some small ant hills every once in a while in my backyard, but have never had any issues with bugs around or in the house. Each contract/agreement (12 month) I had signed with them stated 4-5 services/treatments per year. I just cancelled with them after ~6 years and I can only find 2 agreements I had signed (original contract in 2019 and a renewal in 2023). As expected prices have gone up a little, but that wasn't really the issue for cancelling and this review. I had reached out to their Customer Service because I had multiple questions, that they inevitably just ignored and answered 1 item and said they could lower the price $9 per treatment (last treatment 133.99, 124 earlier in the year) and have a good day. I had double checked with my bank account statements and they had completed 8 services in the last year. They couldn't answer any reason as to why I was now having up to 100% more services/charges for the previous agreement. They state I "SHOULD" have received an email stating there was a price increase, yet couldn't provide me the email I was supposedly sent. In the end I should have noticed sooner services were becoming more frequent, but I trusted them thinking they would stay inline with the previous agreements I had signed with them. In this last year I had paid over $1,000 for basic pest control service from Aptive, just accepting when they said I had an upcoming regular service.

Risposta di Aptive Pest Control - Phoenix
Technician let me know when he was on his way. I was at work so he texted me pics of where he sprayed.

Risposta di Aptive Pest Control - Phoenix
The technicians have been great: informative, helpful, polite and on time.

Risposta di Aptive Pest Control - Phoenix
Aptive is amazing! Since we started using them for pest control 3 years ago I haven’t see scorpions or spiders in my house or yard! That is hard to do where we live because of the huge empty field behind our home. Love their service! Their service techs are very thorough when treating my yard. They do not spray in my home.

Risposta di Aptive Pest Control - Phoenix
We like being kept informed as to what is being treated, any issues they may have found and listening to our concerns.

Risposta di Aptive Pest Control - Phoenix
Always get a reminder a week ahead, then a 20-30 minute arrival notice, and the technician is always professional, courteous and efficient!

Risposta di Aptive Pest Control - Phoenix
Jae was absolutely outstanding! He took the time to listen carefully to my concerns about the recent scorpion sightings around my home. He clearly explained the treatment process and how he planned to address the issue. What really stood out was his thoroughness and attention to detail—he didn’t rush and genuinely seemed committed to helping. It’s rare to find someone so courteous and dedicated. Thank you, Jae! You’re a true asset to the Aptive team.

Risposta di Aptive Pest Control - Phoenix
Efficient service and kept me up to date with arrival time. Sent photos of all the treatment.

Risposta di Aptive Pest Control - Phoenix
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.