The technicians providing the services are very efficient, and attentive to details. Friendly and pleasant to work with. Not so good on scheduling issues however. Sometimes just de use to come with... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very communicative before and after appointment. I know who is coming. which I really like as sometimes I’m not able to be home so then they just focus on the outside of the house.
L'azienda ha risposto
Ralph did the best job yet (of the three service visits I’ve had so far). More than thorough, exceeded any request I made, and was a pleasure to work with.
L'azienda ha risposto
Since using Aptive's services, we have experienced fewer bugs in our home and in our yard. We used to have problems with silverfish, ants, beetles, spiders and bugs and flys of all kinds. Now, we h... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Get a quote
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, Stati Uniti
- 13238802994
We overthink pests so you don't have to.
4,5
Eccellente
316 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The employee was courteous and made extra efforts to do his job.
The employee was courteous and made sure to take care of any issues that I may have. He worked hard to spray a patio that he did not have access to by spraying over the wall at my request. I appreciated his hard work.
14 dicembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Laurie,
Thank you for taking the time to share your experience! We’re so glad to hear that our service professional went above and beyond to address your needs, even finding a way to spray the patio at your request. At Aptive, we take pride in our team’s dedication and attention to detail, and it’s wonderful to know their hard work made a difference for you. We truly appreciate you being part of the Aptive community and for recognizing the effort our team puts into every visit.
-Jasmine
Giving another chance
I have been using Aptive for several years and have had a good experience over all but with this last experience the representative of Aptive did the bare minimum of what was expected and I was disappointed with his service. I will be calling Aptive to send someone new to re-service my home.
13 dicembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Irene,
Thank you for sharing your feedback and for being a valued member of the Aptive community for several years. We truly appreciate your loyalty and are glad to hear that your past experiences have generally been positive.
We’re very sorry that your most recent service did not meet the high standards you expect from us. At Aptive, we pride ourselves on providing thorough, attentive service, and it’s clear we fell short this time. Your feedback is important, and we will be reviewing this situation with our team to ensure it doesn’t happen again.
We appreciate you reaching out to schedule a re-service, and we’ll make sure a different service professional is assigned to properly address your home. Thank you again for your patience and for allowing us the opportunity to make this right.
-Jasmine
Our Experience
The technician that came to our home took time to ask what concerns we had and treated us like partners. Always an easy professional experience.
14 dicembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Dave,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional took the time to understand your concerns and treated you like a partner in protecting your home. At Aptive, we pride ourselves on providing professional, attentive, and collaborative service for every customer.
We truly appreciate you being a part of the Aptive community and look forward to continuing to serve you.
-Jasmine
Very satisfied
The tech was very courteous and explained everything he was going to be doing around my home.
2 dicembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your experience! I’m glad to hear that our service professional was courteous and took the time to explain everything that would be done around your home. At Aptive, we strive to provide clear communication and thorough service so every customer feels confident and comfortable.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Risposta di Aptive Pest Control - Los Angeles
Hi Paul,
We’re glad to hear about your experience! At Aptive, being courteous and thorough is at the heart of the service we provide, so it’s wonderful to know our team delivered on both. Feedback like yours motivates us to continue providing attentive and reliable service.
Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.
-Jasmine
Good non-toxic service at affordable…
Good non-toxic service at affordable price. Sometimes scheduling hiccups but easily resolved.
18 ottobre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Robert,
We’re glad to hear about your experience! At Aptive, providing safe, non-toxic service at a fair value is a top priority, and it’s wonderful to know our team delivered on that. We also appreciate your understanding with any scheduling hiccups and are glad they were easily resolved. Feedback like yours encourages us to continue providing thoughtful, reliable service for all our neighbors.
Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.
-Jasmine
I told service person that a week…
I told service person that a week before I had ants in my kitchen and looked like they were coming through window. I had handled them with ant bait but asked him to spray all around windows. He did so. The next morning the ants were back so whatever he sprayed was not effective.
5 dicembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Sherry,
Thank you for sharing your experience. I completely understand how frustrating it can be to deal with ants, especially after requesting treatment around your windows and seeing them return the next day. That’s not the level of service we aim to provide at Aptive, and I appreciate you letting us know.
Our goal is to provide effective, long-lasting solutions for every customer, and I’d like the opportunity to address this issue for you. Please reach out to us directly at socialmedia@goaptive.com so we can review your service and make sure the ants are properly treated.
Thank you for being part of the Aptive neighborhood and giving us the chance to make this right.
-Jasmine
Technician understood my concerns and…
Technician understood my concerns and treated them appropriately.
4 dicembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Lynda,
Thank you so much for sharing your experience! We’re glad to hear that our service professional listened to your concerns and addressed them appropriately. At Aptive, we take pride in providing personalized, attentive service for every home, and it’s wonderful to know that our efforts made a difference for you. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Risposta di Aptive Pest Control - Los Angeles
Hi Martha,
Thank you for sharing your experience! We’re thrilled to hear that our team was thorough, professional, and friendly during your service.
At Aptive, we take pride in providing effective pest solutions while treating every home with care and respect. Feedback like yours motivates our team to continue delivering the best possible service.
We truly appreciate having you as part of the Aptive family and are always here if you need anything in the future.
-Jasmine
Risposta di Aptive Pest Control - Los Angeles
Hi Craig and Anne,
Thank you so much for sharing your experience! We’re thrilled to hear that Cathy provided efficient, thorough, and helpful service. Our service professionals take pride in delivering a great experience for every customer, and it’s wonderful to know she made a positive impression.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us with your home!
-Jasmine
Poor service
First it was rainining I ask if doing this treatment would work with the hard rain. The tech was due between 10 - 2 and did show up until after 4.
He was here only abou 10-15 minutes since he sprayed the bugs are worst not better. I am going to change if your company can't control the crickets that keep coming into kitchen
22 novembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Jaydee,
Thank you for sharing your experience. I completely understand how frustrating it must be to deal with ongoing pests, especially when service doesn’t meet your expectations. At Aptive, we want every treatment to be effective and for our customers to feel confident in the care we provide.
I’d like the opportunity to review your account and see how we can address the issues with crickets in your home. Could you please reach out to us at socialmedia@goaptive.com and provide your service address? This will allow us to look into what happened during your visit and ensure we take the proper steps to get your home back to a comfortable, protected state.
We appreciate you being part of the Aptive neighborhood and letting us know so we can make things right.
-Jasmine
Ralph Diaz
Ralph Diaz, our most recent Aptive tech person, answered our questions and effectively straightened out a previous communications problem we had with Aptive. He also brought the mosquito traps we requested, very much appreciated.
20 novembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Tom,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that Ralph was able to answer your questions, resolve the previous communication issue, and provide the mosquito traps you requested.
It’s wonderful to know that our team could make a positive impact and provide the service you expect from Aptive. We truly appreciate your feedback and your trust in us to keep your home protected. Thank you again for choosing Aptive, we’re always here to help!
-Jasmine
Listen to my concerns and completed the…
Listen to my concerns and completed the job in a timely manner.
26 novembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Ronald,
Thank you for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that our team listened to your concerns and completed the job in a timely manner.
We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Nice service people
Nice service people, but not convinced the service is effective.
21 novembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Dave,
Thank you for sharing your feedback. I’m glad to hear that our service professionals made a positive impression, but I’m sorry that you’re not fully convinced the service has been effective. At Aptive, we strive to provide solutions that truly make a difference in your home, and it’s disappointing to hear we may have fallen short in your case.
We’d like the opportunity to review your account and assess your service plan to ensure it’s meeting your needs. Please reach out to us at socialmedia@goaptive.com so we can discuss the situation and take the necessary steps to get the results you expect. We truly appreciate your feedback and your trust in Aptive.
-Jasmine
Aptive is so thorough
Aptive is so thorough. I like that they follow-up with pictures. They are also so nice.
12 novembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi there,
We’re so glad to hear you appreciate our thorough service and follow-up with pictures! At Aptive, we take pride in being thorough, communicative, and friendly, ensuring every customer feels confident and cared for. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to protect and maintain your home.
-Jasmine
The techs that come out are always…
The techs that come out are always great I didn't pick the highest level of service so maybe that's why I'm not seeing the results I would like but for the most part I think it's been helpful
16 ottobre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Isamara,
Thank you for sharing your feedback. I’m glad to hear our service professionals have been consistently great during your visits. I completely understand wanting to see the best results possible, and you’re right, different service levels can impact the outcomes you notice at home.
We want to make sure your experience with Aptive feels both effective and valuable. I’d be happy to review your current plan with you and discuss options to maximize results so you feel confident in the protection you’re receiving.
When you have a moment, please reach out at socialmedia@goaptiv.com so we can go over your account and make sure your service is working as hard as it can for you. Thank you for being part of the Aptive neighborhood, we really appreciate having you with us.
-Jasmine
We still have a lot of mosquitos in the house but it…
We still have a lot of mosquitos but it helped to rid some of them
8 novembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Amanda,
Thank you for sharing your feedback. We’re glad to hear that our service has helped reduce the mosquito presence around your home, and we understand that dealing with them can sometimes take ongoing effort. At Aptive, we aim to provide thorough and effective treatments, and we’re here to work with you to continue improving your results.
Please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can discuss additional steps or treatments to help further reduce the mosquito activity on your property.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
The guy did a great job
The guy did a great job, No feedback on the rodent trap: we have a ground squirrel problem.
14 novembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Mark,
Thank you for sharing your feedback! We’re glad to hear that our service professional did a great job and provided helpful service.
We also appreciate you letting us know about your ground squirrel concern. Proper communication about traps and ongoing monitoring is important, and we want to ensure your rodent issues are fully addressed. Please reach out to us at socialmedia@goaptive.com so we can review your situation and make sure your property is properly protected.
Thank you for being part of the Aptive neighborhood. Your feedback helps us continue improving our service and supporting our neighbors.
-Jasmine
Alejandro
Alejandro, Service Technician, was courteous and professional. He alerted me to his upcoming arrival, and he took care of my indoor needs, as well as the normal outdoor service.
12 novembre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Betty,
Thank you for sharing your experience! We’re delighted to hear that Alejandro provided courteous and professional service while taking care of both your indoor and outdoor needs. At Aptive, we take pride in having service professionals who communicate clearly, provide thorough treatments, and make our customers feel confident in the process.
We truly appreciate you being part of the Aptive neighborhood, and we’ll be sure to pass along your kind words to Alejandro. Thank you for trusting us to care for your home!
-Jasmine
I have called and emailed to ask for…
I have called and emailed to ask for the $150 gift card that was promised to be sent after my enrollment and 90 days after I signed on. After being told by several reps that they would look into it I waited and waited . I called back and emailed and nothing. This is fraud. Your promotions seem to me a lie. I will call back again tomorrow. Probably to be promised it will be looked into again, I’m sure.
Giselle Villalon
30 ottobre 2025
Risposta di Aptive Pest Control - Los Angeles
Hi Giselle,
Thank you for sharing your experience. We completely understand how frustrating this has been and sincerely apologize for the delay in receiving your gift card. At Aptive, we want every promotion to be clear and honored as promised, and it’s never our intention for our customers to feel overlooked.
We’d like to make this right and personally review your account to ensure the $150 gift card is issued promptly. Please reach out to us directly at socialmedia@goaptive.com so we can confirm your details and resolve this as quickly as possible. We truly value you as part of the Aptive neighborhood and appreciate your patience as we get this handled.
-Jasmine
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.