Service is good, have some issues with time for appointments and not being notified if running behind schedule. Techs are polite and do a good job.
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I was visited yesterday by Anthony, my Aptive technician. He texted me in advance of his pending arrival. When he got here we walked about my house where I pointed out my areas of concern. He addresse... Leggi di più
L'azienda ha risposto
The company is reliable and shows up every month on Tim without any problems. The technician sends pictures of what they did. Asks me if there are any trouble areas they should focus on and I haven't... Leggi di più
L'azienda ha risposto
Excellent service and safe too! They have made such an improvement at our house! Highly recommend.
Dettagli dell'azienda
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
37728 Hills Tech Dr, 48331, Farmington Hills, MI, Stati Uniti
- 13135135899
We overthink pests so you don't have to.
4,4
Eccellente
210 recensioni
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This is the third time I have asked for…
This is the third time I have asked for a notification prior to service and have not received one. Although I have reached out to the company to request this several times, the company has agreed to provide it, however, has not done so. This is merely a lack of professionalism and I will not use this company again.
15 gennaio 2026
Risposta di Aptive Pest Control - Detroit
Hi there,
Thank you for sharing this, and we understand how frustrating it is to repeatedly ask for something simple and still not see it happen. At Aptive, we know advance notice matters, especially when it’s been clearly requested more than once. While we can see that you did reach out and were assured this would be handled, it’s disappointing that the experience didn’t match that commitment.
This isn’t the level of communication we aim to provide, and we take feedback like this seriously. We’d appreciate the opportunity to review your account, make sure your notification preferences are properly updated, and address what went wrong so this doesn’t continue. If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can take a closer look and work toward a resolution. Thank you for being part of the Aptive neighborhood and for taking the time to share your experience, your feedback truly helps us improve.
-Jasmine
professional technician
7 gennaio 2026
Risposta di Aptive Pest Control - Detroit
Hi Michael,
Thank you for taking the time to share your feedback! We’re glad to hear that your service professional provided a professional and thorough experience. At Aptive, we take pride in our team’s expertise and the care they bring to every home we serve.
We truly appreciate you choosing Aptive and being part of our community. Your feedback motivates us to continue delivering the reliable, high-quality service you’ve come to expect.
-Jasmine
Aptive is the way to go!
Aptive has always given me good service. On time and very thorough with their work. I like the photos of their work and gives me the confidence that it was done correctly. I plan to continue their services. What more can I say.
10 gennaio 2026
Risposta di Aptive Pest Control - Detroit
Hi Les,
We’re thrilled to hear that our team has consistently provided on-time, thorough service and that the photos of our work give you confidence in the results. At Aptive, we take pride in delivering reliable, transparent solutions that keep our neighbors’ homes protected. Thank you for choosing Aptive and being part of our community. We truly appreciate your continued trust and look forward to serving you for years to come.
-Jasmine
They are very professional
They are very professional, dependable and helpful when I have some specific questions or areas of help needed. I like they provide detailed pictures of where they did the work outside and opportunities to close gaps where mice can come in.
9 gennaio 2026
Risposta di Aptive Pest Control - Detroit
Hi Caroline,
We’re thrilled to hear that our team has been professional, dependable, and helpful in addressing your specific concerns. At Aptive, we take pride in providing detailed service, including pictures of treated areas and guidance to help keep your home protected from pests. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
Less pests in and out!
The service has definitely reduced insects around and in the house. They did a great job taking care of a wasp situation too.
Only negative is that I signed up for $55/month, and then price increased to $64/month. 14% increase seems a bit high
31 dicembre 2025
Risposta di Aptive Pest Control - Detroit
Hi Susan,
Thank you for taking the time to share your experience. We’re glad to hear the service has made a noticeable difference around your home and that the wasp issue was taken care of, that’s exactly what our team at Aptive aims to deliver.
I also understand your concern about the price increase. A change like that can feel frustrating, especially when it’s unexpected. Pricing adjustments can be tied to service scope, seasonal treatments, or account details, but we never want customers feeling caught off guard. We’d be happy to review your account and make sure everything is accurate and clearly explained.
If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service address, and we’ll take a closer look. We appreciate you being part of the Aptive community and sharing honest feedback, it helps us continue to improve.
-Jasmine
The technicians are professional and...
The technicians are professional and communicate with clients at each set of the process. The pesticide products appear to be effective.
22 dicembre 2025
Risposta di Aptive Pest Control - Detroit
Hi Scott,
Thank you for sharing your feedback! We’re glad to hear that our service professionals’ professionalism and communication throughout the service process have made a positive impact. At Aptive, we take pride in providing effective solutions and keeping our customers informed every step of the way. It’s wonderful to know our products are working as intended, and we truly appreciate you choosing Aptive to protect your home.
-Jasmine
Risposta di Aptive Pest Control - Detroit
Hi Dennis,
Thank you for sharing your feedback! We’re glad to hear that our communication has made a positive impact on your experience. At Aptive, keeping our customers informed and ensuring each service visit is clear and straightforward is a top priority. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Service Reps are Friendly and Efficient
Service Reps arrive on time, are friendly but efficient. The product is good at keeping insects etc. out of the house.
19 dicembre 2025
Risposta di Aptive Pest Control - Detroit
Hi there,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professionals arrive on time, are friendly and efficient, and that our treatments are helping keep insects and other pests out of your home.
At Aptive, we strive to provide thorough, reliable, and professional service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
This isn’t the old Aptive. It’s much better.
They arrived promptly, started to work immediately, and were very cordial. The tech also did the “hot spots” inside the house, as well as any spots where the bugs, spiders, etc. could be lurking, and completed the job without disturbing anyone. Most professional.
24 dicembre 2025
Risposta di Aptive Pest Control - Detroit
Hi Christopher,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professional arrived promptly, worked efficiently, and addressed both indoor and outdoor “hot spots” while being courteous and unobtrusive.
At Aptive, we strive to provide thorough, professional, and attentive service at every visit, and it’s wonderful to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Aptive Pest Control- Great Service
Aptive Technicians are courteous and professional. They typically send you photos of all the areas they treat, which I prefer because it allows the homeowner to view the services. Only once in the winter did they not send the text photos.
They also show up on time.
12 dicembre 2025
Risposta di Aptive Pest Control - Detroit
Hi there,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professionals have been courteous, professional, and punctual, and that the photos of treated areas help keep you informed and confident in our work.
We also appreciate your understanding regarding the one instance during the winter when photos weren’t sent. At Aptive, we strive to provide consistent, thorough, and transparent service at every visit, and it’s wonderful to know our efforts are making a difference. We truly value your trust and look forward to continuing to serve you.
-Jasmine
Aptive pest control
Logan did a great job in the extreme cold temps and did a return visit same day to do my basement
16 dicembre 2025
Risposta di Aptive Pest Control - Detroit
Hi Linda,
Thank you for sharing this. We’re glad to hear Logan took great care of your home, even in the extreme cold, and returned the same day to complete your basement service. That kind of dedication means a lot to us at Aptive.
We appreciate you being part of the Aptive neighborhood and will be sure to share your kind words with Logan.
-Jasmine
Steve was great and completed the…
Steve was great and completed the application even with snow on the ground.
17 dicembre 2025
Risposta di Aptive Pest Control - Detroit
Hi Michael,
We’re so glad to hear Steve was able to tackle your application even with the snow on the ground! That kind of dedication and attention to detail is exactly what we aim for at Aptive.
Thank you for trusting us with your home, and we’ll be sure to pass along your appreciation to Steve.
-Jasmine
Great Communication
Good pricing. Always on time. But I really like that they notify me before coming, and I can communicate any special issues or areas of concern.
Whatever they use, works… we see no insects in and around the house.
And again, I can contact them, if something unique does come up. Two way communication has been great.
16 dicembre 2025
Risposta di Aptive Pest Control - Detroit
Hi Kevin,
Thank you for sharing such detailed feedback! We’re thrilled to hear that our pricing, punctuality, and communication have made your experience smooth and effective. At Aptive, keeping customers informed, addressing special concerns, and providing two-way communication are all important parts of our service philosophy, so it’s wonderful to know these efforts are appreciated.
We’re also glad to hear our treatments are keeping your home protected. We truly appreciate you choosing Aptive and being part of our community. If anything unique comes up, we’re always happy to assist.
-Jasmine
Spraying and treatment around my house…
Spraying and treatment around my house for insect/rodent entry points.
3 dicembre 2025
Risposta di Aptive Pest Control - Detroit
Hi Sanjay,
Thank you for taking the time to share your experience! We’re glad to hear that your home is being treated for insect and rodent entry points. At Aptive, we take pride in providing thorough and effective treatments to help keep your home safe and comfortable.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with reliable, professional service.
-Jasmine
customer oriented!
On time, efficient, pleasant to deal with and effectiveness of their treatments.
3 dicembre 2025
Risposta di Aptive Pest Control - Detroit
Hi Leonard,
Thank you for sharing your feedback! We’re thrilled to hear that our team was on time, efficient, and pleasant to work with, and that you’ve seen the effectiveness of our treatments. At Aptive, we take pride in providing reliable service that keeps your home safe and comfortable.
We truly appreciate you being part of the Aptive family and look forward to continuing to deliver the high-quality care you expect from us.
-Jasmine
The job wasn't done all the way
The job wasn't done all the way. Lots of spider webs under my gutters. I had a customer service asked if I wanted them to come out and correct and I said "YES" and no response back on when they will correct. I will not pay for the service until its completed correctly.
22 novembre 2025
Risposta di Aptive Pest Control - Detroit
Hi Troy,
Thanks so much for sharing this with us. I can completely understand how frustrating it is to still see spider webs under the gutters after your service, especially when you’d already let us know you wanted a correction visit. You deserve a clear follow up and a home that feels fully taken care of.
At Aptive, completing the service the right way is important to us, and I want to make sure those areas get the attention they need. Please reach out to us at socialmedia@goaptive.com when you can so we can get a service professional scheduled to come back and finish things properly. We’ll make sure the corrections are handled so you feel confident in the work being done.
Thanks again for being a part of the Aptive neighborhood. We appreciate you, and we’re here to make this right.
-Jasmine
Risposta di Aptive Pest Control - Detroit
Hi Karen,
Thank you so much for your feedback! We’re thrilled to hear that our communication and thoroughness have met your expectations. At Aptive, we strive to provide every customer with reliable, detailed, and personalized service, and it’s wonderful to know our efforts are appreciated.
We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to keep your home protected!
-Jasmine
Good communication and good service!!
27 novembre 2025
Risposta di Aptive Pest Control - Detroit
Hi Deb,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that you were pleased with our communication and service.
Your feedback means a lot to us, and we truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
The Young man did everything I asked of…
The Young man did everything I asked of him. And he gave me some excellent pointers on how to limit the population of mice.
20 novembre 2025
Risposta di Aptive Pest Control - Detroit
Hi Russell,
Thank you for sharing your experience! I’m glad to hear that our service professional not only completed everything you requested but also provided helpful tips to limit the mice population. We aim to provide thorough service along with guidance to help protect your home between visits, and it’s great to know that made a difference for you.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us to keep your home safe and comfortable.
-Jasmine
Great Service!
Every time you come, it is great! Your people are always professional, courteous, informative - we get texts before they come, pictures of what they do, and texts when they are done - Thank you!
8 novembre 2025
Risposta di Aptive Pest Control - Detroit
Hi Lois,
Thank you so much for sharing your experience! We’re thrilled to hear that our team consistently provides professional, courteous, and informative service. It’s wonderful to know that our communication, including pre-visit texts, photos, and updates, is making a positive difference for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your kind words motivate us to continue delivering the high standard of service our neighbors deserve.
-Jasmine
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