Excellent technician but company has issues. This is the 2nd month in a row that they have had mosquito control on one system but not the technician's requiring texts and phone calls. I pay a fair... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Alex was in his always courteous gentlemanly ways today. He explains to me what he is going to do after asking me if there is anything in particular that has been a problem. Then he goes about his tas... Leggi di più
L'azienda ha risposto
Alex is a fantastic employee that knows his job well. He texts to let us know that he’s on his way and asks for any concerns that needs his attention. He came to our residence on May 14, 2026.
The service techs always text me to let me know when they will arrive. They arrive on time. They ask about any problem areas I have noticed and we agree on a plan of action. The techs are professional... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
4215 Stuart Andrew Blvd, Ste D, 28217, Charlotte, NC, Stati Uniti
- 17046105860
We overthink pests so you don't have to.
4,6
Eccellente
199 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Alex is very thorough and professional
Alex is very thorough and professional. He strives to do the best job possible every time he treats our home and property. He has a great personality that makes him a pleasure to work with.
21 aprile 2026
Risposta di Aptive Pest Control - Charlotte
Hi Karen,
Thanks so much for sharing this, we really appreciate the thoughtful feedback and are glad to hear Alex continues to deliver thorough, professional service while taking great care of your home and property. It’s also wonderful to know his positive attitude makes each visit a pleasure, that combination of quality work and great customer experience is exactly what we aim for at Aptive. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
Great communication by the tech
21 aprile 2026
Risposta di Aptive Pest Control - Charlotte
Hi Jason,
Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear your Aptive service professional provided great communication, that’s a big part of making sure every service feels clear and stress-free. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
Risposta di Aptive Pest Control - Charlotte
We’re grateful you took the time to share this with us, Deanre! It’s wonderful to hear Alex made such a strong impression with his attentiveness and professionalism. That level of care and focus is exactly what we hope every visit delivers. Thank you for continuing to trust Aptive to handle your pest control needs!
-Alexis
A very happy customer
I’ve used Aptive for a few years now and love their service. They do a great job of targeting specific issues as well. They are awesome!!!
17 aprile 2026
Risposta di Aptive Pest Control - Charlotte
Hi Steve,
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you’ve been enjoying our services over the years. At Aptive, we strive to ensure that every pest control challenge is expertly handled, and it’s rewarding to know that our efforts have made a positive impact on your experience. Your kind words and continued trust mean the world to us. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Remember, with Aptive, you can always rest easy knowing "we've got this handled."
-Jasmine
The treatment was very complete
The treatment was very complete. The technician was very informative and did additional treatment that I requested
19 aprile 2026
Risposta di Aptive Pest Control - Charlotte
Hi David,
Thank you for taking the time to share this, we really appreciate it. We are glad to hear your Aptive service professional provided a complete treatment, took time to explain everything clearly, and was able to help with the additional treatment you requested.
That kind of flexibility and attention to detail is exactly what we aim for, because we want every visit to feel simple and well handled from start to finish. Thank you for choosing Aptive and trusting us with your home.
-Jasmine
Risposta di Aptive Pest Control - Charlotte
Hi there,
Thank you for sharing this! We’re really glad to hear you feel confident and worry-free with your service from Aptive. That peace of mind is exactly what we aim for, keeping everything handled in a professional, dependable way every visit. We truly appreciate you choosing Aptive!
-Jasmine
Great technicians and service.
16 aprile 2026
Risposta di Aptive Pest Control - Charlotte
Hi Bill,
Thank you for sharing this! We’re glad to hear you’ve had a great experience with our service professionals and service at Aptive. Providing dependable, high-quality care is exactly what we aim for every visit.
We appreciate your trust in us, and we’re happy to keep things handled for your home!
-Jasmine
I've been paying for almost a year to…
I've been paying for almost a year to get rid of an ant problem that I still have right now and I'm still paying. If something is fixed very soon ill be parting ways.
8 aprile 2026
Risposta di Aptive Pest Control - Charlotte
Thank you for taking the time to share your feedback with us, Brooks. We're sorry to hear that your experience has not met your expectations and that the ant problem persists. We strive to provide effective solutions, and it's concerning to learn that we haven't handled this issue for you yet.
Please know that your satisfaction is important to us, and we would like to address this matter promptly. Please email socialmedia@goaptive.com with your address and any additional information you can share so we can ensure your experience improves. We are here to help!
-Alexis
Will was very professional
Will was very professional and friendly. He listened to my concerns and explained what he would be doing. After his assessment, he did the service and sent pictures.
I originally thought I was told a morning appointment and called a pass technician who tried to help me. I finally called Customer Service. Will arrived a little after noon so all was well.
11 aprile 2026
Risposta di Aptive Pest Control - Charlotte
Hi Wendy,
Thanks so much for sharing this. We’re glad to hear Will was professional, friendly, and took the time to listen, explain the service, and follow through with photo updates. That level of communication is exactly what we aim for at Aptive.
We also appreciate your patience with the scheduling mix up, and we’re happy everything still came together smoothly. At Aptive, we work hard to show that we’ve got it handled, so you can feel confident every step of the way.
-Jasmine
Excellent Service
Very happy overall. Treatments have been effective. Josiah has been our technician the last few treatments. He is not only very courteous but he is very conscientious and thorough.
11 aprile 2026
Risposta di Aptive Pest Control - Charlotte
Thank you so much for taking the time to share your positive experience with us, Michael! We're thrilled to hear that you've been so happy with our services and that the treatments have been effective. It's wonderful to know that Josiah has been providing you with courteous, conscientious, and thorough service. We will be sure to pass along your kind words to him. Your feedback is greatly appreciated and motivates us to continue delivering the best possible service. If you ever need anything else, please don't hesitate to reach out. We're grateful to have you as a part of Aptive!
-Alexis
The communication is great and the…
The communication is great and the service is quick and efficient. Our service technicians are always friendly and courteous.
4 aprile 2026
Risposta di Aptive Pest Control - Charlotte
Hi Laura,
Thanks so much for sharing this, we really appreciate it. It’s great to hear that our communication, speed, and efficiency have stood out to you, and that our Aptive service professionals have consistently been friendly and courteous.
At Aptive, we work hard to make every visit smooth and stress-free, so you can feel confident everything is handled the right way from start to finish. We truly appreciate you choosing Aptive and trusting us with your home.
-Jasmine
Risposta di Aptive Pest Control - Charlotte
Thanks for the wonderful review, Steve! We're thrilled to hear that you love our services. Your satisfaction is our top priority, and it's great to know that we've met your expectations. If you ever need any further assistance or have questions, please don't hesitate to reach out. We're grateful you've chosen Aptive to handle your pest control needs!
-Alexis
Reagan
Reagan was who did my treatment. She took me outside to show me where voles were and fully explained how it works. She was very knowledgeable.
7 aprile 2026
Risposta di Aptive Pest Control - Charlotte
We really appreciate you taking the time to share this with us, Terri! We're really happy Reagan took the time to walk you through the areas of concern and clearly explain how the treatment works. Her knowledge and willingness to show you what she was seeing really helps build confidence in the service, and we’re glad that stood out to you. Thanks for trusting Aptive to handle your pest concerns with the care you deserve!
-Alexis
Austin does a great job
Austin does a great job. Always sends a email and text before he gets here.
4 aprile 2026
Risposta di Aptive Pest Control - Charlotte
Hi Scott,
Thank you for sharing your experience! We’re thrilled to hear that Austin provides great service and keeps you informed with emails and texts before each visit. At Aptive, we take pride in making sure every home and pest concern is fully handled, and it’s wonderful to know Austin’s attention to detail reflects that commitment.
We’ll be sure to pass along your kind words to him. Thank you for choosing Aptive and for taking the time to share your feedback!
-Jasmine
Risposta di Aptive Pest Control - Charlotte
Hi Ashley,
Thank you for your feedback! We’re glad to hear our team was able to respond promptly to your revisit request. At Aptive, we’re committed to making sure every concern is handled so you can feel confident your home is protected. We appreciate your trust in us and look forward to keeping your home protected!
-Jasmine
There technicians are very good and go…
There technicians are very good and go above and beyond.
31 marzo 2026
Risposta di Aptive Pest Control - Charlotte
It's wonderful to know our service professionals have consistently provided great service and gone above and beyond for your home, Jay. That extra effort and attention to detail really means a lot, and we’re happy it’s made a difference in your experience. Thanks for being a part of the Aptive neighborhood!
-Alexis
Drake was great
Drake was great, courteous, friendly, asked if we were experiencing any concerns or need additional treatment anywhere. Just a pleasant representative for the company overall.
31 marzo 2026
Risposta di Aptive Pest Control - Charlotte
It's wonderful to know that Drake provided such a great experience, Barbara! We're so happy he was courteous, friendly, and took the time to check in on any concerns or additional treatment needs. That kind of thoughtful, attentive service really makes a difference, and it's great to know it stood out. We appreciate your trust in Aptive to handle your pest control needs!
-Alexis
Professional, polite and courteous
Their technician always lets me know they are here to do their work and lets me know when they finish. They always ask if I have had any problems with pests they can address. They are very professional, polite and courteous. That is so rare today to get that with any service. I appreciate that immensely.
20 marzo 2026
Risposta di Aptive Pest Control - Charlotte
Thank you for your thoughtful feedback, Linda! We’re glad to hear our team consistently communicates well, takes time to check in on any pest concerns, and provides professional and courteous service. We truly appreciate having you as a part of the Aptive neighborhood!
-Alexis
Great Service!
The technician was polite and very professional. He answered all my questions. I was very pleased with the service.
24 marzo 2026
Risposta di Aptive Pest Control - Charlotte
Hi there,
Thank you for sharing your experience with us! We’re so glad to hear your Aptive service professional was polite, professional, and took the time to answer all your questions, that kind of care and attention is exactly what we strive for.
We truly appreciate you choosing Aptive and trusting us with your home. It’s great to know your service was handled in a way that left you feeling confident and pleased. If you ever need anything moving forward, we’re always here to help!
-Jasmine
Risposta di Aptive Pest Control - Charlotte
Hi Rebecca,
We’re so glad to hear our team was polite, knowledgeable, and thorough! At Aptive, we take pride in making sure every detail is handled so our customers can feel confident their home is in good hands. Feedback like yours inspires us to keep delivering service that’s attentive, reliable, and makes a real difference, because with Aptive, you can trust we’ve got this handled.
-Jasmine
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.