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Aptive Pest Control - Bay Area Recensioni 325

TrustScore 4.5 su 5

4,3

472 Lindbergh Avenue, 94551 Livermore, California, US


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Valutata 5 stelle su 5

Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The technicians who come are always professional and ask about issues, addressing all my concerns. I’m giving 3 stars because I’m a bit disappointed with the scheduling process. First of all when I si... Leggi di più

Valutata 5 stelle su 5

Very good work, and the person they send most often is named Jacob. He does an excellent job; sometimes another worker comes, but he doesn't do it as well as Jacob. I like the service and have recomme... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di disinfestazione

Scritti dall'azienda

Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.

Welcome to Aptive Pest Control

Scritti dall'azienda

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Informazioni di contatto

  • 472 Lindbergh Avenue, 94551, Livermore, California, Stati Uniti

  • 14158432163
Promotion box for Aptive Pest Control - Bay Area

We overthink pests so you don't have to.

Smarter pest control starts here.

4,3

Eccellente

TrustScore 4.5 su 5

325 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

The tech that came was AWSOME and I…

The tech that came was AWSOME and I would request him again.

Knowledgable punctual and respectable and thorough. He will go far in this world! He has common sense I think his name was Erin ??

30 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

We’re so glad to hear you had such a great experience with our service professional, Diana! It’s wonderful that he was knowledgeable, punctual, respectful, and thorough. That’s exactly the kind of service we aim to provide every time we're at your home.

We also appreciate you taking the time to share your kind words. We’ll do our best to make sure Erin is recognized for the impact he made during your service. Thank you for choosing Aptive and for trusting us to help handle your pest control needs!

-Alexis, Aptive Care Team

Valutata 4 stelle su 5

My technician was pleasant and seemed…

My technician was pleasant and seemed knowledgeable.

30 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Thank you for taking the time to share your experience with us, Sandra! We are so delighted to hear that our service professional was both pleasant and knowledgeable during your treatment. Your feedback means a lot to us, as it helps us continue to improve and provide the best possible service to our customers. If there is anything more we can do to enhance your experience, or if you have any further concerns, please feel free to reach out. We appreciate having you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Valutata 5 stelle su 5

A well run organization

I have been very happy with the services from Aptive Pest Control.
The 2 service technicians I have had have been extremely knowledgeable when I asked questions or concerns about the treatment. I especially like the way they keep you informed when they are scheduled to come and on the day they text you to keep you informed of exactly when they are coming. Like I'm 30 minutes away etc. Then when they get to your home they text again that they have arrived. I particularly appreciate the pictures of the area they treated when they have finished. Truly a well run organization.

24 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

It's fantastic to hear you’ve been so happy with your experience and that both service professionals have been knowledgeable and helpful when handling your questions and concerns, Delories. It’s great to know the communication throughout the process, from scheduling updates to arrival texts to the detailed follow-up messages, has helped keep everything clear and convenient for you. We’re also happy the photos after service provide that extra reassurance about the work completed. Thanks for being the best part of Aptive!

-Alexis

Valutata 5 stelle su 5

This company is ANNOYING

This company is ANNOYING! It does not have a local office for a customer to speak with someone. I've been a customer for several years and EVERY time my service date rolls around, I'm given a date two or three days ahead and an all-day window(8 to 5) in which they will arrive. I text them every time asking for a 4 hour window and a week's notice in advance, since I like to be at home to speak with the tech. I'm looking for a local company.

24 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Thank you for taking the time to share this with us, Iris. We truly value your loyalty over the years and are sorry to hear about the inconvenience you've experienced with our scheduling process. We strive to ensure that every aspect of our service is seamless and meets your expectations, and it's clear we have room for improvement in this area.

Please feel free to reach out to us at socialmedia@goaptive.com, including your service address, and we'll do our best to accommodate your preferences and ensure your satisfaction. We really hope to hear from you soon!

-Alexis

Valutata 5 stelle su 5

I’m giving a five star rating for a job…

I’m giving a five star rating for a job well done.

23 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Hi Rosa,

Thank you for taking the time to share this, we really appreciate it. It means a lot to hear you were pleased enough to leave a five-star rating, and we’re glad the service met your expectations. That’s exactly what we aim for at Aptive every time we’re out in the field.

We appreciate you choosing us, and if you ever need anything moving forward, we’ve got this handled.

-Jasmine

Valutata 1 stelle su 5

I’ve had the service for over a year

I’ve had the service for over a year. I’ve tried canceling many times. They still show up and then they top it off. They’re still all sorts of insects around my house

16 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Hi Jeremy,

Thank you for sticking with Aptive for over a year and for sharing this with us, we can understand how frustrating it is to request cancellation multiple times and still have services continue, especially while you’re still seeing insect activity around your home. That’s not how this should have been handled.

At Aptive, we take concerns like this seriously, both in making sure your account requests are respected and that your home is being effectively treated. We’d really like the chance to step in, review what’s been happening with your account, and make sure everything is properly handled moving forward. Please reach out to us directly at socialmedia@goaptive.com so we can get this resolved for you as quickly as possible.

-Jasmine

Valutata 5 stelle su 5

Sergio

Sergio, the technician, messaged me that he would be arriving in 30 minutes. This gave me time to unlock the gate, they also let you know via text a week beforehand. He arrived, knocked on the door, wanted to know if we had any issues that he needed to address. I told him what was going on and he then treated and swept the eaves for cobwebs. He was polite and let me know when he was done also and sent photos of his work.

15 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Hi Alison,

We really appreciate you sharing such a detailed experience, and it’s great to hear Sergio made the visit smooth and communicative from start to finish. That advance notice, clear check-in at the door, and follow-up with photos is exactly the kind of thorough, respectful service we aim for at Aptive. We’re also glad he took the time to address your concerns directly and handle the cobweb treatment along the eaves as well. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.

-Jasmine

Valutata 4 stelle su 5

Overall

Overall, service is pretty good. Only complaint is that they do not give enough notice prior to their service. For example, you receive notice a day prior saying they are coming, but the day of, you get a 30 minute notification - not enough time in my opinion. I’ve expressed my concerns, but no changes have been made.

21 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Hi Bryan,

Thanks for sharing this, we’re glad to hear the service has been pretty good overall, and we also understand your concern about the short notice before visits.

At Aptive, we know scheduling clarity is important, and this isn’t the experience we want for you. We’ll make sure this feedback is passed along so it can be better handled moving forward.

We appreciate you choosing Aptive, and we’re always working to make sure things are handled in a way that works better for our customers.

-Jasmine

Valutata 5 stelle su 5

This particular service Technician that…

This particular service Technician that came to my house was absolutely great. He really pay attention to the areas that need to be cleaned and sprayed. He’s also very polite and courteous. We hope that all future services to my home will carried out by this same Technician.

19 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Hi Melvin,

Thank you for sharing this kind feedback. We’re so glad to hear your Aptive service professional took the time to focus on the areas that needed attention and delivered the visit with such courtesy and professionalism, that really matters to us.

We’ll be sure to pass along your appreciation. At Aptive, we want every visit to feel easy and reliable, with the details handled the right way from start to finish. We truly appreciate you choosing Aptive and trusting us with your home.

-Jasmine

Valutata 5 stelle su 5

I like Aptive the are professional and friendly.

I like them they cover my ysrd and the bug population down. The workers are nice and professional.

16 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Hi Suzi,

We really appreciate you sharing this, thank you. It’s great to hear you’re seeing a reduction in pest activity and that our team has been coming across as both nice and professional while servicing your yard through Aptive. We’ve got this handled, and we’ll keep working to make sure your home continues to feel well taken care of and protected.

-Jasmine

Valutata 1 stelle su 5

It was HORRIBLE...

It was HORRIBLE...didn't do what they said they would but still took my money,. I will never use them again!!!!!

7 agosto 2025
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Risposta di Aptive Pest Control - Bay Area

Hi there,

Thank you for sharing your feedback. I can understand how frustrating this experience must have felt, especially if the service didn’t meet the expectations that were set. That’s certainly not the experience we want anyone to have.

At Aptive, our goal is to make sure our customers feel their concerns are properly handled and that the service provided reflects the value they expect. We’d appreciate the opportunity to review what happened and see how we can help address the situation.

Please feel free to reach out to us at socialmedia@goaptive.com so we can take a closer look at your account. Your feedback is important to us and helps us continue improving the experience we provide.

-Jasmine

Valutata 5 stelle su 5

Aptive shows up every month like clock…

Aptive shows up every month like clock work. They provide a text message indicating they will be on property, send a picture and indicate when they are done. It's a set-and-forget it service. It's easy, convenient and trusted.

8 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Hi Paul,

We really appreciate you taking the time to share this, and it’s great to hear the consistency and communication from Aptive have made things so easy and dependable for you. That “set it and forget it” peace of mind is exactly what we work hard to deliver, from the heads-up texts to the photos and completion updates.

We’re glad the process feels seamless and trustworthy month after month. That reliability is what we mean when we say we’ve got this handled, so you can get back to your day without having to think twice about it.

-Jasmine

Valutata 1 stelle su 5

The system is very flawed

The system is very flawed. The initial call was difficult using your AI phone circle. Extremely frustrating. I had a simple pick up of dead rat and reset of trap that I want it done ASAP. I was given an option of same day morning or afternoon appointment I chose the morning when nobody came by 11 AM. I started calling to make sure I was on the schedule. Unfortunately I was not appointment made for next day. When I finally reached a human to express my disappointment after staying home all morning, I was told they would attempt to contact dispatcher in my area and see if someone could come out. Someone did come out, picked up the Rodent and I mentioned I had another appointment for the next day. He said not a problem they would be notified. Next day came and I received yet another text message that someone was on their way. HELP… your system clearly does not work. There is no communication within Aptive! In summary, the robot said I had an appointment… your system showed that I didn’t. What’s up. The service sucks.!!!

8 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Thanks for sharing this, C. We’re sorry to hear about the scheduling confusion, the missed expectations around your appointment, and the frustration this caused after you set aside time to wait. That’s understandably upsetting.

We’d like the opportunity to take a closer look at your account and the sequence of events around these visits so we can better understand where the breakdown occurred. Please email socialmedia@goaptive.com with your address and any additional details you can share. Our team will carefully review everything and work to handle your concerns with the attention they deserve.

-Alexis

Valutata 5 stelle su 5

The technician was professional and…

The technician was professional and helpful. The work was completed quickly and correctly.

11 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Hi Susan,

Thank you for sharing this great feedback! We’re really glad to hear your Aptive service professional was helpful, professional, and able to complete the work quickly and correctly.

At Aptive, we focus on delivering efficient, high-quality service so you can feel confident your home is well cared for without any hassle. It’s great to know everything felt handled smoothly from start to finish. We truly appreciate you trusting us with your home!

-Jasmine

Valutata 5 stelle su 5

If you don’t understan, ask for explanation.

1. Explained what he was doing and why it was necessary.
2. Answered my questions.

10 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Thanks for taking a moment to share this with us, Michael! We’re glad to hear everything was clearly explained during the visit and that your questions were handled. It’s great to know the service felt transparent and helpful as well! We really appreciate having you as a part of the Aptive neighborhood!

-Alexis

Valutata 5 stelle su 5

Excellent service!!

10 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

We’re pleased to know your experience was excellent all around, Katie! Providing detailed, attentive service with strong communication is something we strive for every visit. Thank you for being part of Aptive and for choosing us to handle your pest control needs!

-Alexis

Valutata 5 stelle su 5

Derick Avila is professional

Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel grateful I had chosen Aptive,
and that Derick was my technician. I wish I could have Derick every quarter. Aside from leaving my home pest free he also inspired my day. A FABULOUS EMPLOYEE who acted like he owned Aptive. Attitude is something you cannot buy. Grateful, Cheryl Texeira at 3026 Deer Meadow Drive in Danville, California

8 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Thanks for taking a moment to share this with us, Cheryl! It's fantastic to hear that Derick made such a positive impact during his visit. It's always our goal to provide exceptional service, and knowing that his professionalism and enthusiasm left you feeling grateful and inspired truly warms our hearts.

We are proud to have him as part of our team, and your kind words will certainly be shared with him. It's feedback like yours that motivates us to continue delivering the best service possible. We really appreciate your trust in Aptive to handle your pest control needs!

-Alexis

Valutata 4 stelle su 5

Great Communication Like that they call you to let you know…

Like that they call you to let you know they are on the way with an ETA. Also they asked if you have any problems or concern's. They are respectful of your property, finally they take and send pictures when they are done.

8 aprile 2026
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Risposta di Aptive Pest Control - Bay Area

Thank you for taking the time to share your feedback with us, James! We are really glad you appreciate our communication efforts and the respect our team shows for your property. It's great to know that the photos and updates we provide are helpful to you. Your satisfaction is important to us, and if you have any further suggestions or concerns, please feel free to reach out. We're grateful you've chosen Aptive to handle your pest concerns!

-Alexis

Valutata 4 stelle su 5

Reliable Company, good service

Tech arrived on time, answered a question l had.
Sent pix of work he completed.
Company very reliable and always shows up as scheduled.

31 marzo 2026
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Risposta di Aptive Pest Control - Bay Area

Hi there,

Thank you so much for sharing your experience! We're thrilled our service professional arrived on time, answered your question, and sent photos of the work completed. At Aptive, reliability and clear communication are at the heart of what we do, and it’s wonderful to know we could make your experience smooth and stress-free. When it comes to protecting your home, you can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

Valutata 5 stelle su 5

Aptive workers are always professional

Workers who spray are always personable and professional

31 marzo 2026
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Risposta di Aptive Pest Control - Bay Area

Hi Carole,

We’re so glad to hear our service professionals are personable and professional! At Aptive, we take pride in handling every detail with care to ensure your home is protected and your experience is smooth and stress-free. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

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