Derek was very polite and informed.He called before arriving letting me know his schedule. He gave me suggestions on keeping the mouse population low and gave me glue pads to monitor any droppings. He... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Your service tech was spot on from arrival notice to departure notice. Cordial and professional, he went on with his treatment services and followed up with a treatment summary. Kudos! Regarding pest... Leggi di più
Paid for 10 months of service. Only received 4 actual visits. Aptive billed me $86.40/month for 10 months ($864 total) but only performed pest control service 4 times during that entire period. Whe... Leggi di più
Jordan, with Active is absolutely an amazing technician. He goes above and beyond every time he’s out here. I would highly recommend him as a technician. I’m very pleased with Aptive.
Dettagli dell'azienda
Scritti dall'azienda
Get a quote
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
Informazioni di contatto
18 Walker Way, 12205, Colonie, New York, Stati Uniti
- (518) 690-6601

We overthink pests so you don't have to.
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Complete, knowledgeable, offering suggestions that I can use to limit any entrance of vermin.
Derek was very polite and informed.He called before arriving letting me know his schedule. He gave me suggestions on keeping the mouse population low and gave me glue pads to monitor any droppings. He also walking around the outside of the house with me and checked the traps. I was very pleased with his visit.
Dedicated workers
The person who came, informed me in advance to see if I have any issues need to be addressed. He sent me photos of the areas he had worked on.
I still have ants.
Paid for 10 months of service
Paid for 10 months of service. Only received 4 actual visits.
Aptive billed me $86.40/month for 10 months ($864 total) but only performed pest control service 4 times during that entire period. When I called to cancel, they demanded a $200 early-termination fee — despite the fact that THEY failed to deliver the service. When I asked to speak to a manager to escalate, customer service flat-out refused.
I’m now pursuing the matter through the New York Attorney General’s office, the BBB, and the CFPB. Aptive paid a $220,000 settlement to the Pennsylvania AG in 2023 for similar conduct (refusing to honor cancellation requests), so this appears to be an ongoing pattern, not a one-off.
Before you sign up with this company, check their complaint history. Before you let them cancel without a fight, check your billing against how many services they actually performed — you may be owed a substantial refund.
Tony was awesome
Tony was awesome. He explained what he was doing both inside and outside and even give some tips about being proactive.
Jordan
Jordan, with Active is absolutely an amazing technician. He goes above and beyond every time he’s out here. I would highly recommend him as a technician. I’m very pleased with Aptive.
It was all good except we had asked for…
It was all good except we had asked for a 3 bee traps and we only got one even though I called and told them we needed two for the back yard and one for the front yard. Which was explained again when the technician was there.
Spot On Service
Your service tech was spot on from arrival notice to departure notice. Cordial and professional, he went on with his treatment services and followed up with a treatment summary. Kudos!
Regarding pest control, treatments seem to be working except for moles. After a year, they’re still a problem.
Great company great service great techs
Aptive Pest Control go ABOVE AND BEYOND…
Aptive Pest Control in Ankeny go ABOVE AND BEYOND every.time! I get a text message that they are on their way and ask if there’s anything specific I need this month. Then I get a text message after they’re done telling me what they did, along with photos of my house showing what they did. I would highly recommend them!!
Effective treatments for ants if applied on a sunny day
The treatments seem to work as long as they're applied on a day when it's not raining. I've also never had the same applicator visit twice... which is super weird... but I don't have ants indoors and the pricing seems reasonable.
Yes, it might be some kind of weird MLM, but I don't engage with them on that side and am only interested in keeping bugs outside the house. I will say that even though they advertise the treatments to also keep put mice, that doesn't seem the case (but we also have a huge mice population in southern IN, so we might be an outlier) While I won't endorse them fully, if you can do one of their short term deals, I think it's worth the fight to get out of it later.
Communicated services to be performed…
Communicated services to be performed and reported when completed!
Did a re-service for me on next day
Did a re-service for me on next day.
Was very professional and explained why this was happening. It’s been a few days now and the technician was right.
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