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Scopri cosa dicono le persone
This company have received 2 tax refunds from HMRC without my consent. After contacting them and giving them all the ID requested in January, they have ignored my emails and the phone number doesn’t w... Leggi di più
I want to thank Approved Claims and in particular Dima their Customer Service Executive for getting my Payment processed for me. I had failed to provide my documents in time but as a good Will gesture... Leggi di più
L'azienda ha risposto
Absolutely abysmal service I put a claim in apparently last year around June HMRC app tells me money was sent to this company on my behalf Tutt tutt still nothing no correspondence at all and phone... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
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Informazioni di contatto
Regno Unito
- approvedclaimsgroup.co.uk
2,1
Scarso
37 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I want to thank Approved Claims and in…
I want to thank Approved Claims and in particular Dima their Customer Service Executive for getting my Payment processed for me. I had failed to provide my documents in time but as a good Will gesture Dina has processed my payment for me for which I am very grateful. I would recommend this Company as excellent. Elaine Robertson
16 novembre 2023
Non scritta su invito
Risposta di Spinchester
Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you and provide a positive experience. Your recommendation means a lot to us, and we truly appreciate your support!
Risposta di Spinchester
Thanks for the feedback! We’re glad you had a good experience with us.
So it looks like all the bad reviews…
So it looks like all the bad reviews have been removed after approved claims have rang people posting them to bribe them. I know, because I was also approached via telephone and email. They must be getting desperate. Do you think HMRC are not renewing their contract after receiving so many complaints? I had a refund of £298.89 and got a cheque from Approved for £125.42! Processing my claim they took £143.47 and slapped a £30 admin fee, for what?
Do not use these people, please.
Btw they tried to bribe me by reimbursing their processing and admin fees!
13 novembre 2023
Non scritta su invito
Risposta di Spinchester
Thanks! Glad you’re happy with everything!
I wrote a bad review about this company…
I wrote a bad review about this company this was down to lack of communication at their end, once everything was explained to me in the phone I understood what went wrong and my payment was paid within 2 week of Approvedclaims receiving my payment from HMRC, they were apologetic and very reasonable with the outcome, I would use Approvedclaimsgroup again now I know the issues were genuine
6 novembre 2023
Non scritta su invito
Risposta di Spinchester
Thank you for giving us another chance! We’re glad we could clear up the confusion and resolve everything to your satisfaction. We truly appreciate your understanding and look forward to working with you again
Both people I spoke to were very…
Both people I spoke to were very helpful and reassured me my money would be with me asap. All things were done to a high standard great company
3 novembre 2023
Non scritta su invito
Great to deal with helpful and efficient
2 novembre 2023
Non scritta su invito
Approved Claims Group and she was so…
Approved Claims Group and she was so apologetic with the issues I’ve had, she also explained fully to me why these issues have happened. I’m really satisfied with this response and as a thank you for understanding, the company gave back a percentage of the fees, which was paid back immediately into my bank account. Very professional service
1 novembre 2023
Non scritta su invito
I had a very positive experience
I had a very positive experience. My claim was handled quickly and the service was always polite.
1 novembre 2023
Non scritta su invito
Easy to talk to and received money…
Easy to talk to and received money quickly
20 ottobre 2023
Non scritta su invito
Very helpful staff and very good…
Very helpful staff and very good experience with them thank you
10 ottobre 2023
Non scritta su invito
Very helpful received all my tax return…
Very helpful received all my tax return and would consider using again and very easy to talk to on phone
10 ottobre 2023
Non scritta su invito
I received my payment fast.Cosumer…
I received my payment fast.Cosumer service was excellent.Thank you Dima!
Given 4stars,because of the fees taken.
31 agosto 2023
Non scritta su invito
I genuinely thought this was a poor…
I genuinely thought this was a poor company dealing with my tax rebate, but I’ve just been contacted by a lovely lady called Sonya from Approved Claims Group and she was so apologetic with the issues I’ve had, she also explained fully to me why these issues have happened. I’m really satisfied with this response and as a thank you for understanding, the company gave back a percentage of the fees, which was paid back immediately into my bank account.
24 agosto 2023
Non scritta su invito
I've tried to phone this company and…
I've tried to phone this company and sent a emails but no reply back I got a email saying I was sent a pay but also never arrived am not happy at all.
17 agosto 2023
Non scritta su invito
Wow what a difference
Wow what a difference. I have just spoken to a guy called Abdu at Approved Claims Group Ltd. What a professional and courteous man. Beautiful spoken English, Abdu really is a credit to this company he has helped me with this whole process whilst I was still on the phone with him. What a guy , I really wish all customer experiences would take a look how this man called Abdu handles customers. Truly amazing can’t talk this guy up enough.
I was a nervous wreck and he calmed me down and went through the whole process with me and waited for my documents to upload whilst I was on the phone with him.
Thanks again Abdu you are a true gentleman
4 agosto 2023
Non scritta su invito
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