Had to come here to highlight how amazing this company is and how top notch their service since years! I bought 2 washing machines over the time of 10 years, just got my second one today, and... Leggi di più
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Scopri cosa dicono le persone
Appliances online customer service never ceases to amaze me. You can really tell whether a good company is a good company based on their after purchase customer service. They've been prompt, gracious... Leggi di più
Delivery was quick, and they told me they would pick up the old one later. I called customer service, and the representative said someone would pick it up the following day. However, I didn't receive... Leggi di più
L'azienda ha risposto
I would give 10/10 if I could. Best company I have dealt with for a VERY long time. Best price Best online experience Best delivery service Best follow up service I wish all companies o... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Australia's most awesome appliance retailer.
Informazioni di contatto
20A Danks Street, 2017, WATERLOO, Australia
- 1300000500
- support@appliancesonline.com.au
- appliancesonline.com.au
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Good value, Free Removal of old Appliances, Free Installation
We were very pleased with the Online shopping experience. The price was fantastic for not only did it include a discount it also offered us the free option to remove our old appliance and install the new machine. Appliances online are the premium service unlike other white good providers who don't appear to compare in terms of the buying options price and speedy delivery services. They offer a tipping service that goes directly to the team which we hesitated with initially because it's unusual to tip before the service has been completed however it all went so smoothly. The communication included a text informing us of an expected and accurate arrival time. Would thoroughly recommend this company who deserve a 4th emergency service status because white goods should and must be delivered in a timely manner. Appliances Online have exceeded our expectations! Well, done!
Absolutely brilliant service with next…
Absolutely brilliant service with next day delivery and taking the rubbish away .
Thanks so much
Consistently good service
Whenever I use Appliances Online, I find the process quick and easy. PRicing is very competitive. If there is an issue (and over the years we've had a few with appliances under warranty, or a mistake I made when ordering online) they are so easy to reach and so quick to help. I felt the need to leave a review because I have been consistently impressed with them.
Such wonderful service from the 2 guys…
Such wonderful service from the 2 guys who delivered our washing machine. They were so helpful and professional. Such great service! Will definitely use you guys again and recommend to everyone I know. Thank again.
Really happy!
Great communication and Brad was fantastic. Really obliging. Will definately shop here again!
Exceptional service from start to finish
The whole process was just so simple and easy. From initial order to final delivery, it was an absolute pleasure.
I’ll definitely be ordering more products in the future.
Excellent service
Excellent service, very user friendly and I loved that the delivery team even ask if you want the packaging removed and taken away.
My order arrived quickly despite my…
My order arrived quickly despite my living in a regional area. Ordering was easy & the delivery guys were great.
Worst appliances ever
When my partner and I moved into our own place together August of last year, we bought a vacuum cleaner as well as a toaster & kettle set from appliances online. So just over a year we’ve owned these appliances.
The kettle did not even work. So we had to buy a new one from elsewhere. The toaster is so low quality I’m scared it’ll blow up. It doesn’t even toast bread properly. Looking to buy a new one soon.
The vacuum cleaner was good for roughly six months… it is the worst vacuum cleaner I’ve ever used. I avoid vacuuming purely so I don’t have to use it.
It has the weakest suction (there is nothing stuck in it!). Literally picks next to nothing up, especially on carpet.
It makes weird noises as if the power to it isn’t registering properly.
The chord is a poor length. I have a small open floor plan house and I can’t even reach one side of it so I have to use an extension chord.
Please do not buy from this website. I don’t know what happened to sturdy appliances that outlasted you but this is not the website to find them.

Risposta di Appliances Online Australia
So So Easy!!! I WAS VERY PLEASED WITH THE WAY YOU…
I WAS VERY PLEASED WITH THE WAY YOU MADE MY EXPERIENCE SO EASY, ESPECIALLY WHERE I COULD PICK THE DAY OF DELIVERY, IT WAS QUICK & PROFESSIONAL. I WILL USE (APPLIANCES ONLINE )AGAIN IF I EVER NEED TO DO SO. THANKYOU VERY MUCH, I DEFINITELY ENJOYED THE EASY EXPERIENCE I ordered on the 11/9/26 & it was delivered on the 14/9/26 👍👍👍👍👍

Risposta di Appliances Online Australia
Purchased a brand new heat pump dryer…
Purchased a brand new heat pump dryer and after trying every setting it does not work. It spins but the clothes never dries.
It is 1 day old and they are refusing to replace or refund.
I have been fobbed off to Bosch who will supposedly call me sometime in the next week. They are taking no responsibility and have just palmed me off to the manufacturer even though it’s 1 day old.
Their service goes against every consumer law and has wasted countless hours of our time with no resolution.
I have spent hours troubleshooting, reading the manual and asked a friend to look who has the exact same model. It is not working.

Risposta di Appliances Online Australia
Damaged washing machine and cardboard deemed appropriate as a resolved for installation
I've only had to continue to work with this company because it's out of my control and it's with a warranty. And I am mortified that two men came to drop off a new washing machine machine, broke one of the legs in the process and thought that putting cardboard underneath it would be sufficient. Now when I went to start the washing machine, I had no idea of this and couldn't figure out why I wasn't working.
Well, it's a front loader and so of course it's not working because it's not stabilised because I thought is broken and it's been attempted to hold it with cardboard. Absolutely horrific experience and cannot believe that people would think this is an adequate level of a delivery service.
I am now almost into week eight of no washing machine now as a result of this and as we all know washing machine machines are an essential part of everyday life. I would say if efficiency and assurance of reasonable standards is a value for you I would probably be looking somewhere else.

Risposta di Appliances Online Australia
New fridge, next day delivery
Ordered a fridge. Good price, easy ordering process, delivered the next day when they said they would, removed the old fridge at no extra charge. Couldn't ask for a better experience
Washing machine broke down, quick replacement
Washing machine broke down, wife not happy, easy to find the replacement I wanted at a good price and delivered next day. Wife happy again. Great service
Great customer service
I’d like to thank Joshua for his excellent help throughout the replacement of my induction cooktop. He was very helpful. I really appreciated his professionalism, helpfulness and willingness to make sure everything was sorted.
A big thank you also to the installation team for their great work and professionalism. Overall, a very positive experience and great customer service.
Great communication
Great communication, price match and free delivery plus take your old appliance away. My go to company when buying whitegoods.
Just amazing
Just amazing. I can now see why everyone in Jurien Bay raves about your service. Being rural hard but having you guys, I know we can get things for our home and not be ripped off with exuberant delivery fees. I love we can tip the actual driver as well. This shows you care as a company. Thanks guys
Simple ordering process
Simple ordering process, clear communication about delivery, called before delivering. I use them for all my domestic appliances.
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