Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

8 months now I've had this escooter Apache pro 500w. After owning a filido M1 pro ebike & this escooter is 💯🛴 much better to own ride maintain etc etc. But there are faults like with everything i... Leggi di più

Valutata 4 stelle su 5

Within one week of receiving the scooter the rear tyre won’t stay inflated- only done 30 miles on it. No sign of a puncture looking at the rear tyre. UPDATE- after care service was very good, scoote... Leggi di più

Valutata 5 stelle su 5

Dan was awesome, he helped me narrow down what controller I needed for my apachie pro. Along with fast replies plus great advise. The part was with me in 3 says :) My scooter is now back on the road :... Leggi di più

Valutata 5 stelle su 5

Delivered FedEx next day, really pleased. Smart looking scooter from a UK based company which was a must for me. Solid bit of kit, looks much more expensive than it was and performs that way too. Def... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di scooter
  2. Officina di riparazione scooter

Scritti dall'azienda

Welcome to Apachie. A market leader in electric scooters. Our fantastic range of e-scooters and e-accessories feature the latest in high-tech design, reliability and crucially, are eco-friendly. Based in the heart of Cheshire we offer an unparalleled level of service and after sales support. Every one of our scooters is checked thoroughly by our team of expert engineers before leaving our warehouse and every scooter we sell is backed by a comprehensive 1-year warranty for full peace of mind.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

203 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Outstanding scooters and customer…

Outstanding scooters and customer service the best I’ve ever received thank you. Delivery was slower than expected but that was not any fault of the company, it was a lazy driver not wanting to deliver on a Saturday! But they came on Monday and we’re perfect.

11 ottobre 2023
Valutata 5 stelle su 5

Happy

Got into bit of a jam with my E scooter they came and collected it fixed it and brought it back very professional very happy would recommend anyone to use them

3 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

THE WORST CON. VERY POOR

I ordered my scooter under the impression i would receive it on a next day delivery promise.
Very misleading and blatant false advertising as i only received it 3 dsys later resulting in my son getting his birthday present late which is unacceptable and upsetting.
I emailed Apachie to question why i had not received my item the following day and received an extremely rude and mocking email which totally disgusted me.
I responded asking for relevant details to the complaints department and i still haven't had any response. Absolute joke of a company.
I would strongly advise anyone to avoid using this company.
By far the worst online experience ive EVER had and would NEVER EVER give these jokers a single penny again.
Biggest con artists of false advertising ive experienced and by far the worst customer service ive EVER had to deal with.
Very unhappy customer and im upset i had to give them 1 star.

6 settembre 2023
Logo di Apachie

Risposta di Apachie

Hi Paul,

That statement you've made is absolutely ridiculous. You ordered at 10pm Thursday night on 07/09/23. It clearly states on the website order before 2pm for next working day delivery. Your order was dispatched Friday (08/09/23) for next working day delivery (Monday 11/09/23). Also, you claim we sent a rude email back to you, I've just checked, the response we sent wasn't rude at all. We simply explained the above to you. Here is what we said -

"Hi,

thanks for your message. I see your order was placed just after 10pm on Thursday evening. Delivery is next working day. Your order was dispatched yesterday and will be delivered Monday.

There is no false advertising or misinformation.
B.Rgds, Dave.
Apachie Scooters"

You also never replied to us after that. So to say you asked for a complaints department and we never replied is a false statement. We do not false advertise at all, please look through our other reviews and you will see we go above and beyond to help our customers.

Best Regards,
Dan

Valutata 3 stelle su 5

Great communication with company as the…

Great communication with company as the scooter purchased is not working properly. Company are picking up scooter to assess what is wrong with it rather than replace which I find disappointing as the scooter is only 2 weeks old

29 agosto 2023
Logo di Apachie

Risposta di Apachie

Hi,

I was able to find your order on our website but I am unable to find any correspondence between us and yourself on the Apachie emails. Could you please email info@apachie.co.uk so we can assist you further?

Best Regards,
Dan

Valutata 5 stelle su 5

Arrived within days and I live on the…

Arrived within days and I live on the Isle of Man, any questions I had were answered within a day, lots of spare parts on the site really couldn’t ask for much more, had my first go and thought it was on high speed until I got back and used the app to find out I was in low speed, solid built scooter and I would highly recommend this scooter to anyone and everyone.

29 agosto 2023
Valutata 5 stelle su 5

Excellent Customer Service

Excellent customer service from Dan. Scooter was collected, Fixed and returned for free under my warranty within 1 week of my first email. Thanks again Dan.

4 settembre 2023
Non scritta su invito

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