Ho ordinato online e ho un problema con…
Ho ordinato online e ho un problema con la consegna la cosa triste che dopo svariate mail questa azienda non risponde passati 18 giorni con i prodotti pagati molto deludente volevo fare degli acquisti per il Natale ma visto la poca attenzione per il cliente mi indirizzo su altro.
Risposta di Anna + Nina B.V.
Hi Carmela, thank you for your message! We're very sorry to hear about your experience. We can see that we have been in contact and our replies and assistance on our side have been constant. However, we do rely on the response activity from the delivery services as well. As you might understand, they have been - and still are - quite busy with the holidays coming up which might cause a delay. Our team is doing their absolute best to manage every shipment as best as we can and we do hope to see you again in our webshop to possibly enjoy our services in the future!