Angelfish Opinions Recensioni 

392
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

The communication was exemplary, the send information they get in touch to check with you they make sure you can do the interview. Thr way staff put you at ease if so refreshing

L'azienda ha risposto

Valutata 5 stelle su 5

The Angelfish team was so nice, polite and emphatic. This is my first time having a session with Angelfish Opinions and I totally like it and recommend the research company. They made sure I was very... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great , friendly and supportive team. Communication is really good and helpful. Did exactly what was stated and well within time frames. Fantastic team,

L'azienda ha risposto

Valutata 5 stelle su 5

I had only registered with Angelfish for a short while when I got invited to a research (short) study which I thoroughly enjoyed. Firstly, the person from Angelfish was very nice on the phone and gave... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Esperto in ricerche di mercato

Scritti dall'azienda

Paid market research is a great way to get your points heard and really make a difference to the way a product is developed. Get involved and join us!


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

392 recensioni

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4,6

Tutte le recensioni

(392)

57 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great session

Great service and excellent session organised by Angelfish.

16 giugno 2026
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Risposta di Angelfish Opinions

Hi Mudassar,

Thank you so much for the lovely review. We’re really pleased everything ran smoothly and that you enjoyed the session. “Great service” is exactly what we like to hear!

Best wishes,
Laura

Valutata 5 stelle su 5

Genuine and real

Genuine and real. You don't have to fill in online forms for 20 minutes to find out you don't qualify for the study. You'll know sticky. Very professional in getting everything in place and organised.

16 giugno 2026
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Risposta di Angelfish Opinions

Hi there,

Thank you so much for your lovely review.

We’re really pleased the process felt straightforward and well organised.

Hope to include you again some day! ☺️

Best wishes,
Laura

Valutata 4 stelle su 5

I used them before they are very good

I used them before they are very good. But once they sent me the link of the venue , address post code was correct but the link took me to the wrong address. I had to walk 30 mins to get there

21 maggio 2026
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Risposta di Angelfish Opinions

Hello,

Thank you for leaving us a review.

We're sorry about the postcode mix-up with the venue link; while the postcode was correct, we hadn’t checked how it resolved on maps, so a good learning for us!

We're pleased you've had a generally positive experience with us and hope we can include you in some market research with us in the future.

Best wishes,
Laura

Valutata 5 stelle su 5

Angelfish is a great research company

Angelfish is a great research company. I can give my honest opinion on various topics and products and know that this can help shape the future

21 maggio 2026
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Risposta di Angelfish Opinions

Hi there,

That is music to our ears – thanks for helping us keep things moving forward!

Best wishes,
Laura

Valutata 5 stelle su 5

My experience is around my one hour…

My experience is around my one hour online interview with one interviewer. It had been arranged to suit both of us and I was given details about how to join
Spot on time we began and I was almost immediately at ease due to interviewer’s demeanour and style of questioning. The hour went so quickly and was so comfortable and natural, just like acquaintances having a chat, I could have chatted on with no problem
I found it a very pleasant experience and absolutely enjoyed it and recommend it.

7 maggio 2026
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Risposta di Angelfish Opinions

Hi Alicia,

Thank you so much for your lovely review!

We’re so pleased to hear that you felt at ease so quickly and that the interview felt natural and enjoyable.

Thanks again for your recommendation, and we hope you're able to take part in research with us again in the future.

Best wishes,
Laura

Valutata 5 stelle su 5

The admin team were great at getting me…

The admin team were great at getting me onboard with the project and always responded quickly to emails. The research itself was interesting and it was nice to receive a timely reward for helping.

25 aprile 2026
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Risposta di Angelfish Opinions

Hi Nigel,

Thank you so much for your kind words 😊

We’re delighted to hear the onboarding process was smooth and that our team could support you quickly.

We really appreciate you taking the time to share your experience and hope to work with you again soon.

Best wishes,
Laura

Valutata 5 stelle su 5

Fun studies, great communication

I've now completed two market research studies with Angelfish (over the course of two years), and I'd absolutely recommend them. The communication is excellent, the studies and discussions themselves are interesting, and the rewards are easy to redeem. The staff I interacted with are all friendly.

29 aprile 2026
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Risposta di Angelfish Opinions

Hi there,

Thanks so much for your recommendation! ⭐

We're glad you find us a lovely bunch, and also find the studies fun. This is something we're super proud of.

Hope to get you involved again in the future.

Best wishes,
Laura

Valutata 5 stelle su 5

First Interview Experience

This was my first interview. Extremely impressed with process right from the start to the end of the interview and the follow up emails received. Would be more than happy to have more interviews with this company and will definitely be keeping an eye out on their website. Would highly recommend.

5 maggio 2026
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Risposta di Angelfish Opinions

Hi Teresa,

Thank you for such a lovely review.

We’re so pleased your first interview experience made a great impression.

We look forward to hopefully welcoming you back for future opportunities.

Best wishes,
Laura

Valutata 5 stelle su 5

Great communication and professional interview…

Very good communication initially with reminders a day before and an hour before.
The interview was professional and I felt I was genuinely listened to . Checking questions made sure my opinions were accurately recorded.

7 maggio 2026
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Risposta di Angelfish Opinions

Hi Stephen,

Thank you for your thoughtful review.

We’re delighted to hear that the communication worked well for you and that the reminders helped you feel fully prepared. It also means a lot to know that you felt genuinely listened to during the interview. Capturing people’s views accurately is something we take very seriously.

We really appreciate you sharing your experience and hope to welcome you back again soon.

Best wishes,
Laura

Valutata 5 stelle su 5

Very pleasant

The, moderator was very pleasant, explained things clearly

1 maggio 2026
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Risposta di Angelfish Opinions

Hi Joni,

We're glad you had a positive experience. We hope to see you again in the future! 🌟

Best wishes,
Laura

Valutata 1 stelle su 5

I have NEVER been selected, but.......

I have NEVER been selected to participate despite various personal invitations.
They ask for details and then you have to answer a very long questionnaire about the selected subject but never get selected and so not paid.
I have a feeling they get they info they need from the questionnaire and therefore don't have to pay people to participate.

Not impressed

2 maggio 2026
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Risposta di Angelfish Opinions

Hi Simon,

We’re sorry to hear this has been your experience.

Every research project we run has very specific criteria set by the client, which can vary significantly from study to study. While we may invite people who could be a potential match, final selection depends on a precise combination of factors – many of which are outside of our control.

We’d also like to address your concern directly: we do not use screener questionnaire responses as a substitute for paid research. Screeners are used solely to confirm eligibility. The insights our clients commission come from the actual research sessions (interviews, focus groups, communities), and participants are always paid for taking part in those sessions. Using screener data alone would not meet client or industry standards, and it’s not how we operate.

Thousands of participants successfully take part in paid research with us every year, which is reflected in our wider body of reviews. That said, we do recognise that not being selected can feel disappointing, and we genuinely appreciate the time people spend applying.

If you’d like to discuss your experience further, you’re very welcome to contact our office on 01242 908872 and we’ll be happy to talk it through.

Best wishes,
The Angelfish Opinions Team

Valutata 5 stelle su 5

Amazing experience!

Amazing experience. I had an amazing experience with one of their partners and I was communicated with efficiently throughout the whole process.

27 aprile 2026
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Risposta di Angelfish Opinions

Hi Jada,

Thanks so much for your kind review. We're so pleased you had a positive experience! ✨

Best wishes,
Laura

Valutata 5 stelle su 5

Superb

I've just completed my first interaction with the company.....
I'm really impressed....!
All correspondence was clear and received beforehand...I even got chance to send my feedback directly to them....
Payment was promptly paid via PayPal within 10 days of the survey closing.....
I was advised at each stage too....
Excellent experience....

7 aprile 2026
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Risposta di Angelfish Opinions

Hi Theresa,

Wow, what a lovely review!

We're so pleased you had a positive first experience with us and were impressed with our communication. This is really important to us.

We hope you take part in market research with us again in the future.

Best wishes,
Laura

Valutata 5 stelle su 5

Great to work with

I found Angelfish really easy to work with and nothing was too much trouble for them. They arranged my interview after doing some evaluation and the gift card arrived very promptly. Would happily take part again if there was a call for an old geezer's opinion!

3 marzo 2026
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Risposta di Angelfish Opinions

Hi Kevin,

There's always call for an old geezer's opinion! Thank you for your kind review. We're looking forward to getting you involved again in the future.

Best wishes,
Laura

Valutata 5 stelle su 5

Very easy to join and communication is brilliant

Very easy to join and complete questionnaires fun and no pressure to join if you don't want to. Fun and interactive sessions as well as just questionnaires.
Communication is brilliant and they are very responsive

16 febbraio 2026
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Risposta di Angelfish Opinions

Hi Karen,

Thank you so much for your lovely review! 🌟

We’re thrilled to hear that you found it easy to join and take part. Creating fun, and flexible opportunities for our community is really important to us, so it’s great to know that this has been your experience.

Best wishes,
Laura

Valutata 5 stelle su 5

Interesting

Interesting
Engaging and fun.

11 febbraio 2026
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Risposta di Angelfish Opinions

Hi Sharon,

Thanks so much for leaving a review.

The team are glad to hear the session was interesting and engaging!

We hope we can include you in something else again in the future.

Many thanks,

Ellie

Valutata 5 stelle su 5

Well organised

Well organised, the interaction was at a good pace, clear instruction and explanation provided and the person was friendly and polite.

4 febbraio 2026
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Risposta di Angelfish Opinions

Hi there,

Thank you so much for taking the time to leave a review.

We appreciate your kind words and are delighted to hear that you found the session clear and well organised. It’s always wonderful to know that our team came across as friendly and polite.

Thanks again,

Ellie

Valutata 5 stelle su 5

Very easy and fast website

Very easy and fast website, thank you x

23 febbraio 2026
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Risposta di Angelfish Opinions

Morning Michael,

Thank you so much for taking the time to leave us this review.

We are so pleased that you found the website very easy and fast to use.

Hope to include you on another project with us soon!

Thank you,
Amelia

Valutata 1 stelle su 5

Awful compared to other similar platforms

Unlike other similar platforms you cannot log-in and enter your demographics. Thus, when a project appears on the 'Current Projects' page you are required to enter your demographic info for every project application. Tedious, slow and annoying.

The second big issue is the ridiculously low 'hit rate'. I've been selected for 1 project in the last 15 months. I believe I have applied for about 35. It is essentially a complete waste of your time. And yes my demographics are right for a lot of the projects I have applied for on this platform. For comparison the hit rates on similar platforms are way higher (about 15% on Respondent and User Interviews and over 30% on UserTesting).

23 febbraio 2026
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Risposta di Angelfish Opinions

Hi Bob/Martin,

Thank you for taking the time to share your feedback.

We would really appreciate hearing a bit more about your experience with re-entering demographic information. I have double-checked this on our side, and the demographic page should auto-fill with your saved details. It does still appear for each study so that participants can update anything that may have changed, such as a change of location etc. In addition, some screeners re-ask for age because the required age brackets can vary from study to study.

Regarding your point about the hit rate, we currently have over 40,000 community members, many of whom are keen to take part in research. Some studies only require as few as 5 participants, while others may need 100 or more. We also work within specific client quotas, so even if someone meets the criteria, demand often means that only a small proportion of applicants are successful.

I can see that you last took part in a study in April of last year, and we hope that this was a positive experience. I am sorry that your other applications have felt like a waste of time. If you would prefer to have your details removed from our database, we would of course be happy to arrange that.

If you would like to discuss this further or have any additional questions, I would be more than happy to give you a call over the coming days.

Best wishes,
Ben

Valutata 5 stelle su 5

Yet again!!!

Yet again, I was one of the very few "privileged" to take part in the "Angelfish Opinions" IKEA project. It was an 'in-house' visit for this project in early February 2026!
Having been part of their projects in the past, I was excited to be part of this new venture. I was not disappointed, and the various interactions with their project team were very engaging. We had some interesting discussions pertaining specifically to their project, and I must say it was all very constructive and meaningful! Thank you once again, Angelfish, for the opportunity to be part of your many ongoing projects, and I look forward to making further contributions, should I be required to do so!

5 febbraio 2026
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Risposta di Angelfish Opinions

Hi Gregory,

Thank you for this lovely feedback! We are really pleased that you enjoyed your experience with us.

We look forward to hearing from you again in the future 😊

Best wishes,
Ben

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