Terrible service ordered some seeds it been 12 days no reply emailed them 5 times still haven't received anything
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Scopri cosa dicono le persone
Je vindt de witte buisjes overal in de stad op de grond, bij bankjes, bij groen enz. Dit bedrijf zou iets moeten doen aan de verpakking en de info-educatie van de afnemers/gebruikers. Anders aansprake... Leggi di più
I orderd yesterday and it came today 1 day later. Loved this company at the first time ordering. They know how to make you feel apreciated as costumer by giving you free little things if you spend a c... Leggi di più
Super goede zaden, ontkiemen makkelijk en groeien voorspoedig tot een mooie plant, ook de klantenservice is super en elke vraag is daar welkom, ik beveel Amsterdam Genetics aan!!!
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Amsterdam Genetics - Cannabis Professionals in Amsterdam
Informazioni di contatto
Basisweg 43, 1043 AN, Amsterdam, Paesi Bassi
- 31 20 41 22 392
- office@amsterdamgenetics.com
- amsterdamgenetics.com
3,1
Nella media
72 recensioni
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Terrible service ordered some seeds it…
Terrible service ordered some seeds it been 12 days no reply emailed them 5 times still haven't received anything
1 dicembre 2025
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G R E A T
I orderd yesterday and it came today 1 day later. Loved this company at the first time ordering. They know how to make you feel apreciated as costumer by giving you free little things if you spend a certain amount. I always get a thanku card also. Love love this conpany and the products are of great quality! I found this reviews worthy😂
1 settembre 2025
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Verpakkingen gelijk vervuiling
Je vindt de witte buisjes overal in de stad op de grond, bij bankjes, bij groen enz. Dit bedrijf zou iets moeten doen aan de verpakking en de info-educatie van de afnemers/gebruikers. Anders aansprakelijk stellen voor vervuiling, gelijk McDonalds bjjv. Iedereen mag weten wat wil gebruiken, maar vervuil niet de stad van ons allemaal! En bedrijven als deze dienen hun verantwoordelijkheid hierin te nemen.
24 luglio 2025
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Coffeeshop in Oost
Coffeeshop in Oost
Derde Oosterparkstraat 73h
Amsterdam, in kwaliteit zijn ze echt enorm achteruit gegaan en geen fatsoenlijke menu meer voor klanten , Zwaar achteruit gegaan ook betreft met prijzen zijn enorm , behoorlijk duur … buiten los om elke klant wordt daar in de gaten gehouden belachelijk gewoon klant gericht zijn ze echt niet het lijkt op meer dat ze meer aan het Witwassen is het uitvoeren van transacties met als doel om de illegale oorsprong van geldsommen of andere zaken te maskeren….🙌🏼
Boerejongens, opgericht in 2007 en erkend als de beste coffeeshops van Amsterdam, gelegen in het hart van de stad 🫶🏼
5 luglio 2025
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Super goede zaden
Super goede zaden, ontkiemen makkelijk en groeien voorspoedig tot een mooie plant, ook de klantenservice is super en elke vraag is daar welkom, ik beveel Amsterdam Genetics aan!!!
25 marzo 2024
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Risposta di Amsterdam Genetics
Goed dat je zo tevreden bent met onze service én onze genetica! Dank je voor je review en heel veel growplezier natuurlijk!
Love my Weezy pipe but can't get filters
Love my Weezy pipe. Only problem is I can't get any more carbon filters for it. Nobody sells them here in the USA. And I tried to order on line from AG but you don't ship to the United States, apparently. Can't get them on Amazon either. Please help
1 ottobre 2022
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Risposta di Amsterdam Genetics
Hi and thanks for your kind review! Great to know you enjoy the Weezy so much, but we understand how not being able to order new filters Stateside is annoying. You've probably purchased the Weezy while visiting the Netherlands, right? Sorry for the inconvenience; please contact our customer service at office@amsterdamgenetics.com and we will make sure you can order a new batch of filters from where you live!
Worst experience
Best experience , I asked about tracking number they gave me not working tracking number and dont response to my message . I still not received my order and no money …. They response about 2 month later and they said that I will ger my money back but Still no money , no order . If you want to order from this website to another country really dont reccomended .
4 settembre 2022
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Risposta di Amsterdam Genetics
*update*
Hi Tadas,
We are sorry for the inconvenience you experienced. After contacting our support team you received the t&t link and your order should have arrived by now.
We hope you'll enjoy our products! Have a great day.
Team AG
*Original*
Hi Tadas,
Sorry to see your order has not yet arrived. If we haven't responded to your question, something must have gone wrong. Don't worry though - we will help you solve this!
Please contact us by email at office@amsterdamgenetics.com stating your order number, and we will help track your order to make sure you receive everything as soon as possible!
Team Amsterdam Genetics
Very good produckt
25 luglio 2022
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Risposta di Amsterdam Genetics
Thank you for your appreciation and enjoy your purchase!
The best help desk
The best help desk. I forgot chose gratis product, but after contact with help desk, they added it to the package.as always, full professionalism.
24 giugno 2022
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Risposta di Amsterdam Genetics
Hi and thanks for the kind review! We always try to stay professional and keep our clients happy, so we're happy to know it wokred out for you. Enjoy!
White choco Autoflower zaadjes
Ik had pech met de zaden die ik heb besteld, maar na contact met a'dam gen. krijg ik gelukkig nieuwe toegestuurd.
13 giugno 2022
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Risposta di Amsterdam Genetics
Beste Marcel,
Dank je voor je review. Het resultaat dat je beschrijft is inderdaad niet wat we van onze eigen genetica verwachten. Er kan natuurlijk altijd iets misgaan met een grow, maar hier willen we graag meer van weten. We willen je vragen om even per mail contact met ons op te nemen (via de website), zodat we kunnen bekijken wat er precies verkeerd is gegaan en welke strain het betreft, zodat we eventueel een passende oplossing kunnen vinden.
Met vriendelijke groet,
Team Amsterdam Genetics
Super quality the best
7 giugno 2022
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Risposta di Amsterdam Genetics
Enjoy the seeds and thanks: your reviews help our reputation grow as steadily as our genetics!
Great seeds .
4 giugno 2022
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Risposta di Amsterdam Genetics
Great to know - thanks!
Fast and always good.
4 giugno 2022
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Risposta di Amsterdam Genetics
We keep trying to get even better & even faster, so your feedback is much appreciated!
Definitely worth 5 stars
Definitely worth 5 stars. A few of my seeds didn’t germinate but they handled it amazingly and sent me new seeds.
31 maggio 2022
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Risposta di Amsterdam Genetics
We're glad to see it all worked out and we wish you all the best with your purchase - enjoy!
👍 all perfect
27 maggio 2022
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Risposta di Amsterdam Genetics
Short and sweet: thanks for your positive contribution!
Satisfied about ordering three autoflower seeds
I ordered three autoflower seeds. They have become little plants now. Today I moved them outside and planted them out, directly in their final pots. I think they won't disappoint me.
I like the package I received the seeds in. It's a save and good-looking way to send them and there were also a few extra goodies and that's always welcome.
13 aprile 2022
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Risposta di Amsterdam Genetics
Thank you for your appreciation! Let's hope this summer will give us lots of great weather to get you a top notch autoflower harvest - enjoy the grow!
Risposta di Amsterdam Genetics
Thanks for sharing - we wish you lots of green growing Goodness!
I didn't receive my package
I didn't receive my package, it probably got lost. Someone will enjoy my seeds I’m bitter. I live in Italy
25 marzo 2022
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Risposta di Amsterdam Genetics
--Update--
Thanks for contacting our office! Glad we've settled the mistake made by the delivery service and we're happy to know you can enjoy your seeds now rather than someone else! If you're happy with the solution, feel free to adjust your Trustpilot review now that we've solved it!
Enjoy!
Team Amsterdam Genetics
--original reply--
That's very unfortunate, have you contacted our customer service? If not, please send an e-mail to info@amsterdamgenetics.com so we can resolve this asap!
Team AG
Top service en mooie aanbiedingen
13 marzo 2022
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Risposta di Amsterdam Genetics
Hi Kenan,
Goed om te horen dat je hebt kunnen genieten van de aanbieding, bedankt voor de review!
Team AG
Ordered some seeds over a month ago…
Ordered some seeds over a month ago nothing has arrived contacted the courier they told me to contact the sender i have send a few emails to amsterdam genetics and had no reply as of yet
12 marzo 2022
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Risposta di Amsterdam Genetics
--Update--
Thanks for contacting us by email Giovanni. We're happy that we found out what went wrong with the carrier service and your new seeds have probably already arrived. If you're happy with the outcome, feel free to adjust your Trustpilot review and let us know how your grow is going!
--original reply--
Hi Giovanni, we are very sorry to hear about this issue. We've reminded our customer service, they will contact you so can resolve this as soon as possible!
Sorry for the inconvenience.
Team AG
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