Amber stays Recensioni 9

I really love their properties, I feel at home. They are very responsive.

We had a horrible experience with Amber Stays, and I feel future guests should be aware of what we went through. The biggest issue was the carpet, which was shedding loose fibres and dust all across the hall and couch. The material was constantly coming off and spreading everywhere. It affected us badly during the stay — I personally developed allergy symptoms and had to take medication because of the amount of dust and fibres in the property.

To make matters worse, my husband’s black suit was completely covered with the carpet dust and fibres. We had travelled for an important event, and there was no way to properly clean or restore the suit in time, so we were forced to buy a new one at additional expense. This caused unnecessary stress and inconvenience during an already important occasion.

After the stay, I shared my concerns respectfully and requested compensation for the trouble, health issues, and expenses caused by the condition of the property. Unfortunately, the response we received was extremely disappointing. They were stubborn, showed zero empathy, and took no real responsibility for the inconvenience and costs their stay caused us.

There is also a high chance this review may be removed, which is why I want to mention that I have kept all WhatsApp conversations and evidence regarding the issues we faced. I believe guests deserve honesty and transparency before booking.

The house I stayed in was clean and tidy and the host was really responsive. Would use again

Had a wonderful stay! The place was clean, comfortable, and exactly as described. The host was friendly, responsive, and made check-in super easy. Great location and overall a really pleasant experience. Would definitely stay here again!

I had a fantastic stay with Amber Stays and honestly couldn’t recommend them more. From the moment of booking, everything was smooth, clear, and really well organised. Communication was excellent throughout – quick responses, helpful information, and they made the whole process completely stress-free.

The property itself was exactly as described (if not better). It was spotless on arrival, beautifully presented, and had everything needed for a comfortable stay. You can really tell that a lot of care and attention goes into maintaining the space. The little details, like thoughtful amenities and how welcoming the place felt, made a big difference.

The location was also ideal, making it easy to get around and enjoy the surrounding area. It felt safe, convenient, and perfect whether you’re staying short-term or longer.

Overall, Amber Stays provided a genuinely high-quality experience. Professional, reliable, and clearly passionate about what they do. I would absolutely stay again and wouldn’t hesitate to recommend them to anyone looking for a great place to stay.

From the off, communication was great, this continued throughout our experience. The stay was ideal for what I needed in a good area. Property was clean and tidy and Amber stays couldn’t do enough to please me.

Had a stay at a property that they host on Airbnb. Would say the experience was average. Had some issues with cleanliness which they made efforts to resolve. What I took exception to was that the property was directly under Heathrow flight path, to which there was absolutely no reference of it the ad for the property (strangely not any of the reviews).
Having left an honest and reasonable review they then had it removed from Airbnb, having made accusations against me of coercion. Interestingly turns out this is a very difficult thing to argue against at Airbnb - what a coincidence, it’s almost as if they know what they are doing….
Ultimately I can now say this company is totally dishonest, I wouldn’t trust any of the reviews they have as they clearly make efforts to sanitise anything negative to ensure they come across as good as possible. BEWARE.