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Ambala Recensioni 

586
•
TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion. This has always... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new produ... Leggi di più

Valutata 4 stelle su 5

When we went to collect our order, the shop manager told us that they have not received any such order. However they immediately obliged our request and accommodated our request for 25 Punjabi Samosas... Leggi di più

Valutata 5 stelle su 5

Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonde... Leggi di più


Dettagli dell'azienda

  1. Buffet di dolci e dessert

Scritti dall'azienda

Ambala | Sweets at Ambala | Tradition Since 1965 Whether you're marking a special occasion, sending a heartfelt gift, or simply treating yourself to something special, Ambala sweets bring joy to every moment.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

586 recensioni

5 stelle
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Ha risposto al 48% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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3,9

Tutte le recensioni

(586)

532 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Not delivered yet

I orders some sweets to be delivered to my friend on Tuesday. They were not delivered and I do not know if and when they will be.

24 agosto 2026
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Risposta di Ambala

Dear Mrs Fran,

Thank you for getting in touch.

We are sorry to hear that your sweets have not been delivered as expected.

Please be assured that we are looking into this with the relevant store to establish what happened with the delivery and when it can be completed.

Warm regards,
Ambala Customer support.

Valutata 1 stelle su 5

I ordered 15 boxes of mithai for a new…

I ordered 15 boxes of mithai for a new born boy, I received the boxes with at least 8 of the boxes damaged and all the syrup had leaked on to boxes which made a big mess. I am very unhappy as these were to give to family and friends which I am unable to do. I have pictures to prove it.

24 agosto 2026
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Risposta di Ambala

Dear Sama,

We are very sorry to hear that several of your mithai boxes arrived damaged, with the syrup leaking onto the boxes. We understand how disappointing this must have been, especially as they were intended to be shared with your family and friends to celebrate the new arrival.

Please be assured that we have already escalated your complaint to the relevant store for investigation.

We will get back to you as soon as we receive an update regarding the matter and the appropriate resolution.

Warm regards,
Ambala Customer support.

Valutata 5 stelle su 5

Am in Brighton by the sea and being…

Am in Brighton by the sea and being disabled can't get out as much to find where if at all my local Ambala is..so having my favourite LADOO and pistachio BARFI coming through the post is sheer delight!...looking forward to getting the mixed box variety to order for friends and myself too..thankyou..so much

18 agosto 2026
Valutata 1 stelle su 5

Bad service- They gave me the wrong boxes

Sheffield store- I ordered baby girl boxes and husband went in store to collect and they gave him the original boxes without checking my order and i was not happy when i received the order, i called and they expected me to just be happy with it.

5 agosto 2026
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Risposta di Ambala

We’re very sorry to hear that the product did not meet your expectations and that you felt it was not fresh.
Thank you for taking the time to share your feedback. We’ll pass this on to the relevant team for review and improvement.
Kind regards,
Ambala Customer Support

Valutata 2 stelle su 5

Awful experience

Drove 2 hours to re-visit Ambala (Manchester branch) after a Gap of 1 year.
Awful experience 😢 😞 Really feel sad.
Bought 1kg of mix sweets.... looks are deceiving.. So nice to see them but Taste very bad... Not a single sweet was Fresh....
Also bought, Karak chai.. poor taste. 1 cup of chai must have 5 spoonful.of sugar.
This was the last time, I visited them...

16 agosto 2026
Non scritta su invito
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Risposta di Ambala

We’re very sorry to hear that your recent experience at our Manchester branch did not meet your expectations, especially after travelling such a long distance to visit us.
We appreciate you taking the time to share your feedback regarding the mixed sweets and Karak chai. We’ll escalate your comments to the relevant team for review and work towards improving our product quality and service.
We sincerely apologise for the disappointment caused.
Kind regards,
Cake Box Customer Support

Valutata 1 stelle su 5

I placed my order five days ago and…

I placed my order five days ago and also paid extra delivery charges so that I could receive it sooner. However, I still haven’t received my order. This is very disappointing and I’m really unhappy with the service.

13 agosto 2026
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Risposta di Ambala

Hi Farakh,
We’re very sorry to hear about the delay with your order and understand how disappointing this must be, especially as you paid an additional delivery charge for an earlier delivery.
We sincerely apologise for the inconvenience caused and appreciate your patience. We’ll look into this with the relevant team to understand what has happened.
Kind regards,
Ambala Customer Support

Valutata 5 stelle su 5

FVH?

Good communication from the seller, the item arrived on time and well packaged. Very pleased with the whole experience.

12 agosto 2026

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