After reading the reviews for alto music company. I'm happy to inform you I have not purchased my discounted rme ufx iii from these scums. I have the worst track record with bad companies, but thanks... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I'm so grateful to Altomusic and rate them 5 stars for customer experience! I purchased a percussion kit for my child for band class, and I realized I wasn't going to get it in time (because I failed... Leggi di più
I'm an occasional customer with Alto Music. I recently ordered 2 Midas 500 series rack blank covers, they are great quality and sensibly priced unlike other manufactures ridiculous prices, ($20+ and u... Leggi di più
L'azienda ha risposto
Stay away from this company! I purchased a Fender amp from Alto Music through Amazon. I wasn't happy with the sound quality and returned it. After several phone calls to Amazon, the seller (Alto Music... Leggi di più
L'azienda ha risposto
Informazioni di contatto
180 Carpenter Ave, 10941, Middletown, Stati Uniti
- 845-692-6922
- help@altomusic.com
- altomusic.com
2,8
Nella media
32 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent reseller
Excellent reseller, great customer service.
Robb is the man!
13 marzo 2023
Non scritta su invito
Risposta di Altomusic
Thank you so much for the review.
I bought an expensive piece of musical…
I bought an expensive piece of musical equipment for over $4500 from them. The item never arrived and they have not cooperated in refunding me. They are difficult to reach and have not been helpful in any way.
26 gennaio 2023
Non scritta su invito
Risposta di Altomusic
The above review is false. Alto Music has been built on solid communication, great service and relationship based business methods.
The best in US
The best US music store ! I always purchase my instruments and studio equipments from AltoMusic ! I appreciate your price competence and the cheapest almost.
31 ottobre 2022
Non scritta su invito
Risposta di Altomusic
Thank you so much for the kind words and continued support! We’re honored to be your go-to for instruments and studio gear, and we truly appreciate your trust in us — it means a lot to have you as part of the Alto Music community.
Don't use this company
Don't use this company, they won't stand behind defective products. I ordered a keyboard controller and only a month in it quit working and they refused to help me out with a replacement and I even said that I would pay more to upgrade to a nicer one. I will NEVER buy anything from them again! Terrible company to try to trust. My controller was under a hundred bucks and I can see why if I were to order something in the thousands, why I wouldn't dare order from Alto. Do yourself a favor and go somewhere else like Sweet Water to purchase. They stand behind there sales where Alto will NOT!
3 giugno 2022
Non scritta su invito
Risposta di Altomusic
We’re sorry to hear about your experience, but we do want to clarify that we absolutely stand behind the products we sell and follow manufacturer warranty guidelines for all gear, including lower-priced items. When issues arise after the return window, we work with customers to explore repair or manufacturer support options.
I bought 2 USED monitors from this…
I bought 2 USED monitors from this store. $3grand new!!!
Both had defects. Tom, in customer service, was great. He has replaced both of the monitors as if they were new product with a warranty. That is amazing! When you buy used stuff in the open market you get what you pay for. But to have the seller treat the customer with respect, and make good on the sale is TRUE CUSTOMER SERVICE! Thanx Tom, Thanx Alto
10 maggio 2022
Non scritta su invito
Risposta di Altomusic
Thank you so much for sharing this amazing feedback! We’re thrilled to hear Tom was able to take great care of you and get everything resolved quickly — that’s exactly the kind of service we strive for. We really appreciate your support, and we hope you enjoy those monitors for years to come!
Alto Music Rocks!
I am what is known as "a pain in the ass customer". If I don't get the servicer or product satisfaction I want, squeaky wheel-like, I'll kinda dog a business until I do. I must say that the shoe was on the other foot here. Or, at least that was my concern. I'd ordered a very expensive piece of gear - even with the massive discount provided by Alto - and, by the time it arrived, for various reasons, I'd changed my mind. I let them know and, with zero hesitation, they agreed to a return, professionally and with no questions asked. What a pleasant surprise! These are stand-up business people and they deserve the kudos. Thanks, Alto!
28 novembre 2021
Non scritta su invito
Risposta di Altomusic
Thanks for sharing your experience. We’re glad the return process was straightforward and that everything worked out smoothly for you in the end. We appreciate you taking the time to leave a note.
Stay away from this company
Stay away from this company! I purchased a Fender amp from Alto Music through Amazon. I wasn't happy with the sound quality and returned it. After several phone calls to Amazon, the seller (Alto Music) said they will not credit back my account until they receive the item. (even though they have the tracking and shipping number for verification) They also said they have the right to charge me up to a 50% restocking fee, at their own discretion. I have made a formal request to Amazon to immediately remove and ban Alto Music from their website.
2 agosto 2021
Non scritta su invito
Risposta di Altomusic
This issue was resolved when the amp was returned.
Good experience purchasing from Alto
Good experience purchasing from Alto! Everything was good, just wished they shipped faster. Item didn't ship for 5 days.
2 luglio 2021
Non scritta su invito
Risposta di Altomusic
Thanks for your order and for the feedback. We’re glad everything arrived as expected, and we hear you on the shipping timing — we’re always working to get orders out faster, and your note is appreciated
Very happy with my purchase from Alto…
Very happy with my purchase from Alto Music. Bought a new Epiphone acoustic guitar from Mike there. He was very knowledgeable and professional in assisting me. Thanks for a great transaction. Six out of five stars !!!!!
15 aprile 2021
Non scritta su invito
Risposta di Altomusic
Thanks so much for the great review! We’re really glad to hear Mike helped you find the right Epiphone acoustic and made the process a smooth one — we’ll be sure to share your kind words with him. Enjoy your new guitar, and thanks again for choosing Alto Music!
Alto rocks!
Bought via ebay and reverb a few times. Always's fast. Overnighted last delivery despite being my mistake. Top notch
11 novembre 2020
Non scritta su invito
Risposta di Altomusic
Thank you so much for the review!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.