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Dettagli dell'azienda

  1. Azienda di software
  2. Rivenditore di software

Scritti dall'azienda

Altegio is a comprehensive business management & online appointment scheduling software designed to enhance the efficiency of service-based businesses. It offers 24/7 all-in-one cloud-based SaaS ecosystem. Altegio is particularly beneficial for local service industries such as beauty, wellness, sports, and healthcare sectors. The platform includes over 30 modules that support team management, finance handling, inventory control, and more. Additionally, it automates essential business functions like staff scheduling, notifications, inventory management, payrolls, and accounting. This platform is ideal for small to medium-sized enterprises as well as franchises and chains looking to streamline operations and improve customer engagement.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

10 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

It’s a tool we trust and stand behind.

We’ve been working with Altegio system for some time now, and I can honestly say that we are extremely satisfied. The platform is intuitive, efficient, and clearly built with real business operations in mind. It has helped us streamline our processes and bring much more structure into our daily workflow.

What stands out most is how easy it is to use not just for us, but also for our clients. We’ve received positive feedback from customers who find the system clear, fast, and convenient, which is essential in our industry.

Another strong point is the range of features. There are many functionalities that genuinely add value, yet we feel the system is still relatively unknown in the Netherlands. That’s surprising, because it truly deserves more recognition here.

In addition, the customer service truly stands out. The way the team communicates and supports us is always clear, fast, and genuinely helpful. That level of support is extremely valuable for us as a business and makes a real difference in our day-to-day operations.

Because of our positive experience, we regularly recommend Altegio system to friends, colleagues, and other business owners in our network. It’s a tool we trust and stand behind.

27 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Liana and Ani helped me resolve all my…

Liana and Ani helped me resolve all my questions and were incredibly patient throughout the whole process. They didn’t hesitate to spend their available time helping me understand everything in detail.

I’m very satisfied with both the support process and the final results. Thank you to the Altegio support team for such a high level of service.

I can confidently recommend both these professionals and the company. From my personal experience, the results truly speak for themselves. ❤️

4 marzo 2026
Non scritta su invito
Logo di alteg.io

Risposta di alteg.io

Thank you for sharing your experience! We’re really glad to do our best for such pleasant customers. I’ll be sure to pass your kind words on to them and the team. If you ever need help again, our support team will always be happy to assist. We appreciate your recommendation!

Valutata 5 stelle su 5

Great system and onboarding

Great system, you can tailor literally everything, onboarding super professional and friendly, thanks again, Zsombor!

27 gennaio 2026
Non scritta su invito
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Risposta di alteg.io

Thank you so much for your kind words! We're thrilled to hear the onboarding went smoothly and that the system meets your needs. A special thanks from Zsombor as well — we’re always here if you need anything!

Valutata 5 stelle su 5

Огромная благодарность за помощь

Огромная благодарность за помощь , обучение программы прошло очень душевно, специалисты всегда быстро реагируют отвечают! Советую ❤️

18 dicembre 2025
Non scritta su invito
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Risposta di alteg.io

Thank you so much for your kind words! We're delighted you chose Altegio and that the training felt warm and helpful. Your recommendation means a lot to us! ❤️

Valutata 1 stelle su 5

I don’t really recommend this platform…

I don’t really recommend this platform , I have subscribed last month and after few days I cancel my subscription, and this month they take my money from bank account again , nobody they answer and of course his is not a serious platform! Why they take the money if I have already cancel ?

5 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Extremely disappointing experience with…

Extremely disappointing experience with Altego

During my time using this platform, I’ve faced ongoing bugs, glitches, and errors that never get resolved.
The support team constantly promises that “the issue has been escalated” or “we’ll update you once it’s fixed,” but nothing ever changes. In fact, the number of problems only keeps growing — affecting both the quality of service and the financial side of my business.

There is no accountability, no clear communication, and no real solutions — only endless excuses and vague promises.

Using this platform is risky for any business, especially if you have more than one team member.
Even Google Calendar performs far more reliably without all these constant issues.

Bottom line: no client focus, no tangible support — just collecting payments and giving empty promises.
I do not recommend this platform.

12 novembre 2025
Non scritta su invito
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Risposta di alteg.io

Tatiana, thank you for taking the time to share a review. The feedback raised here was analysed in detail, and every point discussed during the collaboration was taken into account.

During the cooperation period, a large number of requests were submitted, including proposals for individual workflow changes and feature modifications. All of them were documented, evaluated, and discussed during the Zoom call on September 30. Many of the requests required product development outside the standard scope of support, which naturally involves longer implementation timelines.

The support team provided regular updates, followed escalation procedures, and clarified how the system functions in its current form. The main challenge in the process was the difference between the expected pace of custom development and the time such work normally requires.

Altegio operates with established service standards and performance metrics used by businesses in more than 80 countries. Part of these standards includes maintaining a respectful communication environment for both clients and team members. Some interactions within this case were emotionally intense, which made the dialogue more complex than usual.

Your feedback has been registered and reviewed. The team appreciates the effort put into sharing detailed comments and wishes Tatiana continued success with a setup that aligns fully with preferred workflows and communication style.

Valutata 5 stelle su 5

Legjobb szalonmenedzsment rendszer

Legjobb szalonmenedzsment rendszer, könnyen kezelhető, a magyar ügyfélszolgálat közvetlen, segítőkész mindig számíthatunk rájuk. Zsombor sokat segített nekünk. Nálunk nincs recepciós, mindent applikáción vezetek. A vendégek imádják hogy google vagy instagramon foglalnak időpontot.
Profi, komplex még egyszerűen használható.

1 novembre 2025
Non scritta su invito
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Risposta di alteg.io

Thank you so much for sharing this experience. It’s great to hear that the system supports the salon’s daily work and that the Hungarian support team — especially Zsombor — has been helpful along the way.

Many businesses operate without a receptionist, so it’s wonderful to know that managing everything through the app feels smooth and convenient. Clients booking through Google or Instagram is a strong sign that the setup works well and that the online journey is clear for them.

Your kind words about the balance between professional features and easy usage mean a lot. The team truly appreciates the feedback and is glad the platform contributes to a well-organized and efficient workflow.

Valutata 1 stelle su 5

Absolutely horrendous experience

Absolutely horrendous experience with this company.
After signing up, I was contacted by one of their managers who told me that, due to the nature of my work, I would need to pay extra or commit to a double-year membership. They were extremely persistent in trying to upsell me.

Over the next week and a half, I struggled to get their system to work — speaking to three different technical support representatives — and it became clear that the platform is not user-friendly. Most issues require internal intervention; clients cannot resolve things on their own.

Eventually, I told them I no longer wished to continue and requested a refund. They refused, stating that refunds are not possible.

So, in the end: two weeks wasted, no access to a functioning service, lost money on membership fees and website integration, and to top it off, the manager refused to provide contact details for feedback or complaints when I asked.

Extremely disappointing and unprofessional experience.

4 aprile 2025
Non scritta su invito
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Risposta di alteg.io

Hello Ksenia,

Thank you for taking the time to share your experience — even though it’s difficult for us to read, your feedback is important and helps us improve.

We’re truly sorry that your interaction with our team and the platform didn’t meet your expectations. Your frustration is completely understandable, especially knowing that our software didn’t meet your specific needs. We recognize that each business is unique, and while we aim to cover a wide range of scenarios, not every individual case is fully supported yet. That said, we genuinely care about our clients and are constantly improving the platform — adding new features based on the needs we hear most often.

We’ve reviewed your case in detail. Regardless of the fact that the service was already in use and integrations were started, we’ve gone ahead and approved both refunds. The refund totals €88.22 (after Stripe's processing fees) and was send to you in the end of April, 2025.

What matters to us most is that you feel heard and treated fairly. We're grateful you gave us a try — and should you ever decide to return, you’ll be more than welcome.

If you have any remaining concerns or want to share anything further, you can always reach out to our customer support team directly.

Valutata 1 stelle su 5

Refund refused after discovered bugs

I bought 2 appointment places from them. From the beginning it was a problem with Gooogle calendar sync. They kept telling me that i didn’t set correctly, after hours of setting, their support accepted that it is a bug from their side.

Button of online booking doesn’t integrate.

Their data base have bugs, as a lot of times when you try to make an appointment to your existing client, you have to do it manually.

Their support instead of solving the problem just put the sales guy to convince you to keep the platform.

Totally not recommend!

Update:
i didnt agree with your solution? your solution was to leave google calendar and use only yours, classic creation of dependece on a service

5 settembre 2023
Non scritta su invito
Logo di alteg.io

Risposta di alteg.io

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience wasn’t as expected.

Regarding the issues you mentioned — including the Google Calendar sync — our technical team did confirm the bug and acknowledged it. We offered step-by-step support to resolve the setup difficulties and were ready to assist with full onboarding. However, you chose not to continue with the suggested solutions.

There were no critical errors affecting the core functionality of the platform, and most of the challenges could have been resolved through continued collaboration with our team.

Our refund policy states that we’re unable to issue refunds after the service has been used or after a certain period. These policies help us maintain fair and consistent service for all users and ensure operational stability.

We genuinely regret that your expectations weren’t met and wish you the best with your current solution. If you decide to return in the future, we’ll be glad to support you.

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