Alphabet Trains Recensioni 

181
•
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

The trains look great--colorful and perfect for our nephews! Also really appreciate the customer service--I had accidentally ordered the wrong style of caboose and they sent me the caboose I intended... Leggi di più

Valutata 5 stelle su 5

Saw this in a Vermont store while traveling, wanted it for a 3 year old’s birthday present, but I needed a letter not in stock at that store. This merchant is the manufacturer. Prompt delivery, good... Leggi di più

Valutata 2 stelle su 5

First the Puzzle Stool is very cute. Wish they had better communication on their website when ordering, ordered the Jewel color for boy stool, no place to add comments while ordering. I sent a email r... Leggi di più

Valutata 5 stelle su 5

We received an alphabet name train for our daughter as a gift and I loved it so much that I ordered three for my good friends who have childrens birthdays coming up. Through a mail delivery mix up, I... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per neonati
  2. anche in
  3. Negozio di giocattoli per l'infanzia

Scritti dall'azienda

Alphabet Trains & Toys is a retailer of high-quality educational toys made from sustainable materials. Most of our toys are made in the US and safety-tested according to the highest standards. We carry Name Trains, personalized name puzzle stools, personalized books, Montessori and educational toys, etc. We pride ourselves in our outstanding customer service, no-hassle return policy, and our FREE shipping program


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

181 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

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(181)

11 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Mixup fixed without hassel!

They accidentally sent me one of the wrong letters and when I notified them of the error they sent the correct letter right away. I really appreciated this!

The train is very cute and exactly what I wanted!

29 marzo 2025
Valutata 4 stelle su 5

All 4 of our grandchildren have one of…

All 4 of our grandchildren have one of your trains and enjoy them. When we ordered the last train, one of the letters in the name was missing and you sent the missing letter quickly when I notified you. The only other issue is the letter "D." It looks like an "R" due to the way the letter is cut out. It upsets our granddaughter "EDEN" as people see her train and call her "EREN"

8 febbraio 2025
Valutata 5 stelle su 5

Great quality product!

This is second train set we are ordering from the company. The trains are well made and packed. Our sons love them and they are sturdy enough to survive multiple years with curious and very active toddlers.

8 novembre 2024
Valutata 5 stelle su 5

Very helpful

Very helpful, prompt reply to a small website issue that wouldn’t let me order. Made me feel better about having to report it and encouraged me to go back and buy what I’d been looking at. Thank you so much!!

17 ottobre 2024
Valutata 5 stelle su 5

Great product and customer service

I ordered The alphabet trains and it was very high quality. I had a slight problem with the order which customer service corrected very quickly. I would definitely recommend them and will order from them again.

9 agosto 2024
Valutata 1 stelle su 5

I would not recommend buying from this…

I would not recommend buying from this site. I had a hard time placing my order. I didn’t get a confirmation so I ordered from somewhere else. Silly me, the order did go through and I was charged. I called customer service, to initiate a return had to leave a message and no one ever got back to me. So, my nephew now has two trains.

2 agosto 2024
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Risposta di Alphabet Trains

Thank you for your review.

We are sorry to hear you had such a bad experience. We pride ourselves in our outstanding customer support. Unfortunately, we have no record of you contacting us via phone. Please contact us via email at sales@alphabet-trains.com so that we can facilitate a smooth return process for you to return your order.
We do have a 90-day, no-questions-asked return policy on Name Trains

Thank you

Valutata 5 stelle su 5

Great Trains made in my home state of…

Great Trains made in my home state of Vermont. Very happy with the finished product. Bought 2 trains and both were beyond expectations. My brothers and I each had one of these when we were kids and I wanted to pass that along to my son and his cousin. Would buy again and again.

15 luglio 2024
Valutata 2 stelle su 5

First the Puzzle Stool is very cute BUT

First the Puzzle Stool is very cute. Wish they had better communication on their website when ordering, ordered the Jewel color for boy stool, no place to add comments while ordering. I sent a email requesting no girl colors on stool. Received order 10 weeks after ordering and has 2 Pink letters and the others were boy colors (pink was the only color used twice).

24 febbraio 2024
Valutata 1 stelle su 5

The puzzles were very poor quality and…

The puzzles were very poor quality and not handmade . The delivery was expensive. The return was expensive. The first time I sent a question it was ignored. The last time the information about the refund was very unclear. So I lost a lot of money mailing this gift to me and back to you because the description and look online are not the poor quality that it really is.

9 marzo 2024
Valutata 5 stelle su 5

The name Bridgerpuzzle board was beautiful

The name puzzle board was beautiful! Quality workmanship on the cutting, painting and finishing. My 2-year old is already learning his colors and knows how to put the pieces together. Before long, we’ll teach him letters and how to spell his name. A great gift!

25 febbraio 2024

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