I guess finding out that they don't have the approved licenses to provide the services they claim to, must have been the last straw for me. But it was all a little too late because I had committed so... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Their analysts explained hedging to me in a way I finally understood. I've watched YouTube videos fro months and still felt confused, but one call with AlpCaps cleared it up. That call alone made my... Leggi di più
L'azienda ha risposto
I’ve been using this brokerage for about three months, and my feelings are quite mixed. On the positive side, the interface is fairly intuitive, and I’ve never run into major technical glitches. The m... Leggi di più
L'azienda ha risposto
When I wanted to withdraw my funds, my manager asked me to pay 10% tax. I paid. A few days later I asked what happened because I still hadn't received my withdrawal. She said I had to pay... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizi finanziari non bancari
- Servizi finanziari alternativi
- Istituto finanziario
- Azienda di investimenti
Scritti dall'azienda
ALP Brokers SA, established on April 21, 2023, is a Swiss-based brokerage firm. Operating as an independent entity, the company is registered with the Swiss Financial Market Supervisory Authority (FINMA) under the registration number F01424921.
Informazioni di contatto
182-184 High Street North East Ham, E6 2JA, London, Regno Unito
- +447445014584
- info@alpcaps.com
- alpcaps.com
1,9
Scarso
47 recensioni
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
NO WAY TO GET OUT.AS YOU CAN IMAGINE
AS YOU CAN IMAGINE , THIS IS VERY STRESSFUL.
*THE MANAGER KEEP PUTTING PRESSURE ON MORE DEPOSIT.
* AGGRESSIVE REPS,
* SO MUCH LOSS I DIDN'T ASSIGN FOR,AS SOON I DEPOSITED MONEY NO RESPONSE , LIVE CHAT NO REPLY , AVOID INVESTMENT, I HONESTLY DIDN'T BELIEVE I COULD FALL TO SUCH A RUSS!!. c a n d& CAPITAL .. GOT IT ALL BACK AFTER SUBMITTING VALID, EVIDENCE . AGAINST THEM .
9 novembre 2025
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Got so fortunate that Bol-don-wares was…
Got so fortunate that Bol-don-wares was able to get me out of these mess and got my money out.
6 settembre 2025
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vrais ou faux
Bonjour à tous. Il y a 2 mois, j'ai débuté CGER Alpcaps Pro. J'ai investi 375 euros alors je joue avec les marchés. Ça me plaît bien et mon responsable de compte est super, mais un jour je regarde mon compte, j'ai amasse une belle fortune ou pas^^. Je me dis sais pas possible. Sur ce, je contacte Mr Kanza Raphaël et lui demande si j'ai vraiment ramassé cette fortune un me dit le plus simplement du mon . bé oui ca arrive que des personnes gagnie beaucoup de crypto rapidement alors je décide de faire un retrais de 20.000 et 100.000 us bé le retrais et tous jour en attente alors je demande a Mr ;;;;;;;;;; quand je pourrais recevoir sais crypto sur mon compte bientôt me répond t'il mai avant vous devais avoir sur votre compte crypto.com pour 1600 euro therum et il me dit apres cela vous pourrais retirais se que vous voulez . bizaaaaaaaaa non?
6 settembre 2025
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I forgot my password and blamed them…
I forgot my password and blamed them for it. Gave 1 star until I realized my mistake.
29 luglio 2025
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𝖠𝗅𝗐𝖺𝗒𝗌 𝗊𝗎𝗂𝖼𝗄 𝗍𝗈 𝗁𝗈𝗎𝗇𝖽 𝗒𝗈𝗎 𝖺𝗇𝖽 𝖺𝗌𝗄 𝖿𝗈𝗋…
Always quick to hound you and ask for more but always comes up with one excuses or the other when you want psyout. nice work, S'kystonead visory. quick and efficient intervention to rescue me.
2 luglio 2025
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Alpcaps looks too serious
Alpcaps looks too serious. I prefer platforms with memes.
20 luglio 2025
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Friends and investors
Friends and investors Alpcaps, put in black and white is a scammer. Do not invest or if you have already done dont invest more. You will never be able to withdraw.
14 aprile 2025
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Risposta di Alpcaps
Thank you for your feedback. We take all concerns seriously and are committed to ensuring a transparent and trustworthy experience for all our clients. AlpCaps is a fully licensed and regulated platform, and we adhere to the highest standards of financial integrity. If you're experiencing any issues, we strongly encourage you to reach out to our support team directly at support@alpcaps.com so we can address your specific situation promptly. We remain dedicated to resolving any concerns and ensuring a positive experience for all our clients.
Sincerely, AlpCaps Support Team
www.alpcaps.com
Customer service kept asking me to be…
Customer service kept asking me to be respectful. I just wanted to shout at someone.
29 giugno 2025
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Risposta di Alpcaps
Thank you for sharing your feedback. We understand that trading can sometimes be frustrating, especially during stressful moments. At AlpCaps, we prioritize respectful and constructive communication to ensure we can resolve issues effectively. Our team is here to support you and will continue to work with you to address any concerns. We value your input and are committed to providing a positive experience.
Their analysts explained hedging to me…
Their analysts explained hedging to me in a way I finally understood. I've watched YouTube videos fro months and still felt confused, but one call with AlpCaps cleared it up. That call alone made my entire experience worth it.
27 giugno 2025
Risposta di Alpcaps
Thank you for sharing your experience! We’re thrilled to hear that our analysts were able to help you understand hedging clearly. Sometimes it takes a more personal touch to make complex concepts click, and we’re glad that call made a difference. Your success and understanding are important to us, and we’re here to support you as you continue your trading journey.
Their crypto team really knows what…
Their crypto team really knows what they are doing. I asked about staking strategies and was surprised by how much info they shared. You can tell they are not just trying to sell services but actually support growth.
26 giugno 2025
Risposta di Alpcaps
Thank you for sharing your experience, Youssef! It’s crucial for us to address every request with the attention it deserves, ensuring that we provide the expertise and resources needed for your success. We appreciate you gave a credit to the effort of our Team, and we remain dedicated to supporting your growth as you explore more opportunities in the crypto space. If you have any more questions or require further assistance, don’t hesitate to reach out - we’re always here for you!
They asked for proof of address
They asked for proof of address. I live with my cousin and don't pay bills. Totally unfair
13 giugno 2025
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Risposta di Alpcaps
Dear Duong,
Thank you for reaching out. We understand your frustration, and we want to clarify that our verification process, including proof of address, is a standard requirement to comply with regulatory and security policies. This is in place to protect both our clients and the integrity of the platform. If you don’t have utility bills in your name, we can accept alternative documents, such as a bank statement or a government-issued document showing your current address.
We’re here to assist you with the verification process. If you need further clarification or help with submitting the required documents, please feel free to reach out to our Support Team at support@alpcaps.com.
Thank you for your understanding, and we believe we can find a solution for you!
Sincerely, Client Relations Team AlpCaps!
www.alpcaps.com
Is Alpcaps a scammer?
I have put
In a request for withdrawals in April of this year and that request is still pending. Why are they not processing my request?
Also I have not been able to talk to anyone with. Phone calls I make go to messaging and no one calls me back.
I am hereby requesting them to call me and clarify what is going on. Mahdi
10 giugno 2025
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Risposta di Alpcaps
Dear Mahdi,
Thank you for bringing this to our attention. We’re sorry to hear about your frustration and understand the importance of having your request addressed promptly. Our Support Team is available through multiple channels, including phone, email, and live chat, and we strive to respond as quickly as possible to all inquiries.
To resolve this matter, we kindly ask you to reach out directly to our support team at support@alpcaps.com with your account details, so we can investigate your withdrawal request and provide a clear update. We are committed to assisting you and will ensure that your issue is addressed with the priority it deserves.
We're sorry for any inconvenience caused and appreciate your patience as we work to resolve this issue.
Sincerely, Client Relations Team AlpCaps!
www.alpcaps.com
Their charts are too detailed
Their charts are too detailed. I got confused.
4 giugno 2025
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Risposta di Alpcaps
Thank you for your feedback, Andrew. We understand that detailed charts can sometimes feel overwhelming, especially for those new to trading. The good news is that AlpCaps offers customizable chart settings, allowing you to simplify the view and focus on the data that matters most to you. If you’re interested, we also offer tutorials and guides on how to make the most of the charting tools. Our Support Team is always ready to walk you through the settings and help you set up a layout that works best for you. We’re committed to making your trading experience as smooth and intuitive as possible.
Didn't understand how to trade
Didn't understand how to trade. Thought this was like a video game. Lost interest.
29 maggio 2025
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Risposta di Alpcaps
Thank you for your feedback. Trading requires understanding and strategy, and we encourage all users to take advantage of the educational resources available on our platform. If you have any questions or need further assistance, our support team is here to help
This company is a scam,they'll say and…
This company is a scam,they'll say and show you something saying you have money, but good luck getting it. I'm going on 2 months trying to make a withdrawal. Scam,Scam,Scam,that's all they are!!! Do not trust them!! You will lose your money and patients!!!
30 maggio 2025
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Risposta di Alpcaps
Dear Rob,
We are truly sorry that you are dissatisfied, and we are taking your grievances seriously. We at AlpCaps strive to offer a transparent, safe, and stable service to all of our customers. In case you are having problems with your withdrawal, we would like to resolve it as soon as possible.
Note that technical or verification problems occasionally postpone responses, but they are by no means a reflection of bad faith. We encourage you to contact our support staff directly at support@alpcaps.com, and we will resolve the problem instantly to enable an early solution.
AlpCaps is in complete adherence to legal and regulatory requirements, and our top priority is always the safety of our clients' funds and that our clients obtain the service they have the right to expect. We thank you for your understanding while we resolve your issues professionally and as quickly as possible.
Thank you for your understanding, and we are set to address this matter with the gravity that it deserves.
Sincerely, Client Relations Team AlpCaps!
www.alpcaps.com
When I wanted to withdraw my funds
When I wanted to withdraw my funds, my manager asked me to pay 10% tax. I paid.
A few days later I asked what happened because I still hadn't received my withdrawal.
She said I had to pay 20% more which would supposedly be refunded. She claimed it was in accordance with Canadian financial regulations.
I checked that's not true.
Still no funds. I made the request on 10 May 2025.
A friend of mine is stuck in the same trap.
If you want peace of mind and real payout security.
GLLLC. your way to go.
They don't play around with my money.
26 maggio 2025
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Risposta di Alpcaps
Dear Kathleen,
Thank you for bringing your concerns to our attention. We understand how frustrating it must be to face delays in withdrawals and potential misunderstandings regarding payments. Please rest assured that we take all claims seriously, and we are committed to resolving any issues that arise.
AlpCaps follows strict internal protocols, and our goal is always to maintain transparency and trust with our clients. We never ask for additional fees outside of the standard processes or any form of payment for tax-related matters. It’s important to note that if you’ve encountered any requests for additional payments outside of normal procedures, they do not reflect the operations of AlpCaps.
We urge you to contact us directly at support@alpcaps.com with the details of your withdrawal request so we can investigate the situation and ensure that any misunderstandings are cleared up and your funds are processed as quickly as possible.
We remain fully committed to the security of your funds and to offering the support you need. Thank you for your patience, and we look forward to resolving this matter promptly.
Sincerely,Client Relations Team AlpCaps!
www.alpcaps.com
I guess finding out that they don't…
I guess finding out that they don't have the approved licenses to provide the services they claim to, must have been the last straw for me. But it was all a little too late because I had committed so much of my savings to them and I was now blocked from accessing my account. Eleven&Stone kept their word and fought for me, making sure I got everything I was entitled to.
25 maggio 2025
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Risposta di Alpcaps
Dear Gabriel,
Thank you for bringing your concerns to our attention. We take any feedback seriously, especially when it comes to our regulatory status and client trust. AlpCaps is fully licensed and operates in compliance with all applicable regulations in the jurisdictions we serve, including being registered with FINMA in Switzerland.
We understand that navigating financial platforms can sometimes lead to confusion, and we’re always here to clarify any questions you may have. If you’ve had trouble accessing your account, please reach out directly to our support team at support@alpcaps.com, and we’ll assist you promptly.
AlpCaps is committed to transparency and customer service, and we strive to resolve any legitimate concerns efficiently. We appreciate your patience and encourage you to contact us directly for a more thorough resolution.
Pure scam …. One way in and no way out .
After experiencing a brief network glitch, the company swiftly approved my line of credit. However, when I attempted to withdraw after increasing my capital, I was informed that I couldn't do so until I paid off the $2,000 line of credit. A few weeks later, I was warned that if I didn't pay a specific amount, my line of credit would incur a staggering 49% monthly interest. My representative became increasingly impatient and resorted to unprofessional language when I declined to deposit more money into my account. My sincere advice to others is to avoid this company. I requested a video call for clarification, but he refused, claiming it was against company policy, even though the company can communicate via WhatsApp.
6 maggio 2025
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Risposta di Alpcaps
Dear Joseph,
We are sorry to hear about your concerns and would like to clarify a few important points.
At AlpCaps, we do not engage in deceptive or unethical practices. Our credit and withdrawal policies are clearly outlined to every client during onboarding, and we always ensure transparency regarding any terms related to credit extensions, interest rates, and fund withdrawals. We do not tolerate unprofessional behavior from any member of our team. If any representative has acted inappropriately or spoken to you disrespectfully, we ask that you please report this immediately to our compliance department at support@alpcaps.com with the name or ID of the agent. We will thoroughly investigate and take the appropriate internal action.
While we provide customer service through various channels, including WhatsApp, we follow strict security and compliance protocols - and video calls are not a standard part of our policy, primarily to protect client confidentiality and ensure secure communication.
We strongly encourage you to contact us directly through official channels so we can work toward a resolution and clarify any misunderstanding. Public accusations without proper verification can mislead others and potentially violate laws related to defamation and the spread of false information.
We remain fully committed to assisting you.
Sincerely,
Client Relations Team AlpCaps
www.alpcaps.com
Their charts are too detailed
Their charts are too detailed. I got confused.
3 maggio 2025
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Risposta di Alpcaps
It's good to know you have started your journey with AlpCaps, Kell.
We understand that the level of details in our charts can be a bit much for those new to the platform, but our Team is always here to support you every step of the way. AlpCaps is designed to provide advanced tools for both beginners and experienced traders, and we encourage you to reach out to our support team for guidance on how to make the most of these features. Your satisfaction is important to us, and we’d love to assist you in improving your experience.
Big time scammer.I had an account with this guy's for…
I had an account with this guy's for almost 4 months I started investing with them since January/2025,I started with $250 US they ask me to add it to $1000 US.I did deposit more money so my account at that time was $1250US ,so my money didn't move for awhile I asked them to move my money they ask to add more money if I need a bigger profit they gave me 3 options first to deposit $10000 US to get a profit of $23000 US.
The second options to add more $7500US to make me profit of $13000 US.
So I decided to add more $10000 US to get a profit of $23000 US.
I deposited the money. They told me you have got a profit of $29000 US instead of $23000 US.
So I asked them to withdraw my money into my bank account since then my money disappeared for good, they told me your money was locked, in order to release my money you need to deposit another $4149 CAD ,I did deposit what they ask for.
They came back and said you need to deposit more money which is $15000 CAD to release the money again.
So I figured out this is a scammer so I didn't receive my money so my money is gone,so please don't deal with this guy's (alpcaps) because they didn't fixed the problem for me I phoned no answer I send customer care team regarding my problem they didn't do anything about it....
Everytime I get an answer from them that they can't do anything about this....
So please be careful there is alot of bad people around there be careful please....
I am editing my review according to the reply I got from you it is clearly scam from your company I did try to contact your support team they told me somebody is going to solve the problem I talked to that person to get my money back he told me they can't get it back unless I pay another $15000 CAD so another scam is coming into my way I end up with them nothing they left me without resolving the problem I tried to call no answer as usual so I still consider it another scam from your side.
It's been long time for this guy's to give me back my money,this guy's are not real they're a big joke I am still after you you bunk, garbage of punch of people they don't have any real thing of what they are claiming to be true but unfortunately they are big scammer and thieves,this guy's are so horrible they claim they have a location but they are not is All fake and bullshit they think they are smart but you not because you are not real everything about you fake.
Ribing off people but is not for too long we all after you you better watch out because one day you will be caught, everything you are telling people about FINMA is fake I have the proof that you are lying,your location is fake you go to Google map there is nothing is called ALPCAPS real address but you don't belong to this address you mentioned how stupid are you guys not even one thing is real about you
I will be after you until I get my money back.
I am very sure you will reply to me with your bullshit again and again but that it doesn't mean that you are honest you are bunch of bad people gathering ribbing people off with your fake identity, believe me me and the others you robbed our money is not gonna benefit you or your kids because what goes around comes around,so I will challenge you guys to go with you any where you need to go from police to courts because I know you can't afford that because you are hidding from them with fake identity,I am after you guy's and I know you guys are using another fake company names to steal other people money but believe me everything is been known about you
And you will be caught one day it's matter of time,
I am just wondering about the positive reviews I see are you guys serious about this it doesn't make sense to me...
I just need to remind you not to reply to this because you have been known by now that you are idiot's because Everytime you reply to us you reply with the same stupid things,all I need just bring my money back.
No matter what you guys do you will be caught one day no matter what and I hope you to throw my money out of your stomach and your kids stomach blood wait and you Will see that happening infront of your eyes you bigtime thieves.
Ok bye for now until another update.
Just a quick reminder for you all please all of this guy's they're using another company's website address names all fake addresses not exist even if they are their business name is not at that address,their phone numbers are fake no one answered your call no matter what,be careful you got the tools to known if this guy's you dealing with are real or fake be careful gus,
Thanks
Walid Hassan
15 aprile 2025
Non scritta su invito
Risposta di Alpcaps
We take these accusations very seriously, Walid.
At AlpCaps, we maintain a strict policy of transparency, regulatory compliance, and ethical financial services. We are deeply committed to protecting our clients and their funds at all times.
We kindly urge you to contact our official support team at support@alpcaps.com or call us directly at one of our verified customer service lines so we can investigate this matter thoroughly. If you have indeed interacted with someone posing as AlpCaps or one of our representatives, it is possible you were targeted by impersonators or fraudulent third parties.
To be clear: AlpCaps does not require hidden fees or unexpected deposits to release profits. We are fully licensed and regulated by FINMA in Switzerland, ensuring full compliance with all applicable regulations across the jurisdictions we operate in.
We urge all clients to verify that they are communicating through our official website: www.alpcaps.com. Protecting our community from fraud is a priority.
Please provide your client ID or any supporting documentation via our secure channels so we can assist you immediately and thank you for bringing this to our attention.
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