Allison Homes - Farriers Reach Recensioni 

29
TrustScore 4.5 su 5

4,7

Main Road, LE15 7EE Oakham, England, GB


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Valutata 5 stelle su 5

Workman who came to my home at short notice today was a true gentleman. He was very professional and very nice to talk to.

L'azienda ha risposto

Valutata 4 stelle su 5

It was an easy, seamless and hassle free purchase. But the stand out has been the after care provided by the team. Of particular note are the site managers who have gone above and beyond their roles,... Leggi di più

Valutata 5 stelle su 5

Having moved to the UK for less than a year, this is our first house bought here. Obviously we are inexperienced in many things, but Louise, Richard, Danny and Paula have been very helpful. We had a p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have very recently moved into our new home in Farriers Reach and have been delighted with how everything has been handled. As with every new house there are always snags and small issues but Andy &... Leggi di più


Dettagli dell'azienda

  1. Costruttore di case
  2. Sviluppo di aree residenziali

Scritti dall'azienda

Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.

Allison Homes

Scritti dall'azienda

‘Luxury homes with space to grow’
We’re committed to providing high quality, traditionally-built homes that are thoughtfully designed to give you space to grow. Whether you’re looking for your first home or your next home, if you’re looking for more room, in the right location, with the best schools nearby; you can rest assured that we research the sites for our developments rigorously, to ensure you get the lifestyle you want, in a home that stands the test of time. We’re proud of our superior build quality, and distinctive designs achieved by our architects. They carefully reflect the character and heritage of the location, providing a choice of house styles which each have their own character and are designed to maximise space. This results in well thought out living spaces that work. Our talented craftsmen then add top quality finishes and you add the personality. GREAT DESIGN, WHATEVER YOUR STYLE We believe a home should allow you the space to live your way; so our bespoke design service allows you to make changes to your home’s layout to make sure that it works for the whole family. You can customise your new home’s interior from top to bottom creating an affordable, yet luxurious home. Choose from high-spec kitchen appliances, stylish worktops and Bosch appliances, personalise bathrooms with stunning Italian ceramics and wall colours to suit your theme. We even have a range of designer furnishing packages available, which allow you to make your home as individual as you are and offer excellent value for money. If you choose to furnish your home with us, we’ll even make sure everything is delivered and in place ready for you to move in and relax. YOUR SEARCH IS OVER Our attention to detail doesn’t stop at the front door, we pay as much attention to the outside as the inside of our newly built homes. You’ll find plenty of green spaces and safe play areas for children to play.We pride ourselves in building communities, not just homes. All of our homes are sited in carefully-chosen locations, so you’ll have a range of amenities and the best local schools nearby. BETTER HOMES, BETTER ENVIRONMENT We believe in better homes that are also better for the environment. Our innovative technology and construction methods mean that our homes have great heat-retention ratings; which could save you hundreds of pounds on your energy bills every year. Energy efficient boilers and lighting also help you to run your home for less.

Our Commitment To You

🌟🌟🌟🌟🌟 Customer Charter

Our commitment to you as our customer is to provide you with a good service and all the relevant information you may need at the appropriate stage before, during and after your purchase. The Allison Homes charter is our promise to you, as a home buyer as to what you can expect with regards to the level of service and commitment from us to you. 🌟🌟🌟🌟🌟Reservation At the point you have made your decision to buy your new home, you will complete a pre reservation form detailing information in relation to the chosen home. You will complete the checklist and the reservation agreement, setting out the key terms and conditions of the purchase including the price, reservation period and other important information relating to your new home. 🌟🌟🌟🌟🌟Meet the builder When you reserve your new home, an appointment will be made by the sales executive for you to meet your dedicated experienced site manager. This will give you the opportunity to watch your home progress, review timings and plans and to raise any questions you may have in relation to your home. Points of contact We will also provide you with a main point of contact during the whole home buying process. This member of staff will assist you with any information you may need during your reservation, your moving in experience and beyond. Our sales team are fully trained and can guide you through the process of buying your new home, assisting you through the experience and answer any questions you may have in relation to your chosen home. 🌟🌟🌟🌟🌟Specification We will discuss at the point of your pre reservation/reservation agreement what specification has been chosen. The offered specifications are dependent on the local area, so this can vary on the locality of the development. You will have the opportunity to make some choices to personalise some elements of your new home, depending on the build stage of your selected home. You may wish to enhance your home from our range of “JUST FOR YOU” and our sales executive will be on hand to discuss this with you. 🌟🌟🌟🌟🌟Estimated build completion When you sign the reservation agreement, we will provide an estimated completion date for the purchase of your home. We will then provide regular updates on construction progress. However, one thing to be aware of is that the building industry is subject to the very changeable weather which can affect progress of the construction of your home. Also, there may be occasions when events occur which we had not foreseen and are totally out of our control despite best efforts to take everything into account. Should you be affected by a delay, rest assured you will be informed of a revised completion date if this is required. 🌟🌟🌟🌟🌟Health & Safety We provide health and safety advice to reduce as far as possible the risks of being on the development while construction is taking place. We welcome you to take up the opportunity of visiting your new home whilst it is under construction. However, building sites are dangerous places therefore access is at complete discretion of the appointed experienced site manager and must be strictly by appointment only. You will need to wear the appropriate protective clothing and be escorted by a Allison Homes trained member of the team during construction. Anyone not escorted by one of our representatives will be at their own risk and we cannot be held responsible. 🌟🌟🌟🌟🌟Health and safety during occupation During this period, we will try and ensure as far as we are able that any further construction work on the site is carried out in such a manner so that it causes as little inconvenience to you as we can. Once you move into your new home, we will supply you with your homeowner handover documentation providing advice on the safety rules on how to keep you and your family safe during this time. 🌟🌟🌟🌟🌟Pre- plaster inspection Prior to moving in you will be invited by the sales executive to attend a pre- plaster inspection with your site manager, who will provide you with a guided tour of your new home. This is a chance to see the chosen house type design, the positioning of plumbing and electrical positions and to finally confirm the “just for you” that you have already ordered for your home. 🌟🌟🌟🌟🌟New Home Demonstration You will be invited to attend your new home demonstration prior to you taking occupation of your new home. This is a guided tour to help you become familiar with your home including where everything is located, dealing with operational aspects, other various features and ensuring that you are happy with your home. It is important that you attend your new home demonstration as from our experience many customers find it invaluable in getting to know their new home. 🌟🌟🌟🌟🌟Quality Assured and Warranty information Your home will be built in accordance with the relevant planning permission, building regulations and industry standards. In addition, your home will be inspected during the construction phases and on completion day you will be provided with a quality assured certificate. Your home will also be covered by a 10-year warranty provided by either NHBC/ LABC or equivalent. Details of this will be supplied on a memory stick following completion. Congratulations you have completed on your new home & our commitment continues Courtesy Call Within a few days of you legally completing the purchase of your new home you will be contacted by a member of our team, to ensure all is well. We will then make an appointment to review how you are settling into your new home. We call this the “14 Day Settling In” review. 🌟🌟🌟🌟🌟14 day settling in review Occasionally things may not be quite right and some items may need clarification when you move into your new home. The aim of the “14 Day Settling In” review is to discuss your new home, obtain feedback from you on the process and to agree with you on any items that may need sorting out. We will then coordinate with you as to when these works will be carried out. After the initial 14-day review and you have agreed that any required works have been completed you will be passed over to our dedicated aftercare service team who are there to deal with any warranty aspects for a two-year period after your purchase. In the first instance if you need to raise an issue you should email customercare@larkfleethomes.co.uk detailing the matter. The after-care service team will contact you to discuss the situation. However, if the matter is an emergency there is a dedicated telephone number provided in your handover pack. 🌟🌟🌟🌟🌟12-month courtesy call On the 1st anniversary of owning your home, our dedicated team will make contact with you to ensure that you are enjoying your new home and that any on-going issues outstanding are being dealt with efficiently. Thank you Finally, as a thank you for being a loyal customer you will receive a £1000 voucher towards a future purchase from Larkfleet Group Limited.

Informazioni di contatto

  • Main Road, LE15 7EE, Oakham, England, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

29 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 92% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,7

Tutte le recensioni

(29)

217 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Workman who came to my home at short…

Workman who came to my home at short notice today was a true gentleman.
He was very professional and very nice to talk to.

13 gennaio 2026
Non scritta su invito
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Risposta di Allison Homes - Farriers Reach

Hello Margaret,

Thank you for your kind feedback! We’re so pleased to hear the workman who visited at short notice made such a positive impression with his professional and friendly manner.

We’ll be sure to pass on your comments - they’ll be much appreciated.

- Allison Homes team

Valutata 5 stelle su 5

Post purchase support has been really good

Bought my house in Farriers Reach. August 2023.
The post purchase support has been really good. Any issues have been promptly addressed by Courtney, and fixed by Matt and Kevin who are always friendly and professional.

10 marzo 2025
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Risposta di Allison Homes - Farriers Reach

Hello Gemma,

Thank you for your feedback! We're delighted to hear that Courtney, Matt, and Kevin have provided great support and ensured any issues were promptly resolved. Wishing you many happy years in your home!

- Connor

Valutata 5 stelle su 5

Exceptional service

I would like to say thank you to Allison homes for supporting me to buy my home. Liz, Liz brown you’re exceptional and outstanding. You were ever so helpful and supportive through out my journey. I wouldn’t not have bought my house if it weren’t because of your dedication to supporting me achieve my goal. Thank you so much Liz.
I would also like to give a big shout out to Paula who did the demo. You were excellent and easy to talk to. Ladies thank you so much!

25 febbraio 2025
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Risposta di Allison Homes - Farriers Reach

Hello Virginia,

Thank you for your kind words! We're so pleased Liz and Paula could support you throughout your journey. Wishing you all the best in your new home!

- Connor

Valutata 5 stelle su 5

Highly recommended... especially Paula and Will

Given all the bad press that new homes builders get, I have been blown away by Allison Homes, in particular William Wallace and Paula Merrill.
Will looked after us through the purchase and as it was my son’s first purchase he was patient and communicated well. He offered support throughout the process and there was no pressure even though we were almost the last on the site. Usually you get dropped as soon as the sale is done, but not so by Will. He kept in touch and checked in to see if we were happy.
Post sale Paula handled our snagging.... although I have to say it was relatively minor. The house was sold and had been checked over before we got in, however despite this; the issues I raised are being dealt with less than a month after completion! The guy who came to resolve was also great. Swift to rectify and no quibbles.
Would I recommend Allison Homes?.... 100%. My son loves his house and the customer care has been outstanding.

5 settembre 2024
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Risposta di Allison Homes - Farriers Reach

Hello!

Thank you so much for your kind review! We're thrilled to hear that your son is enjoying his new home, and that you're both pleased with the service we've provided.

- Connor

Valutata 5 stelle su 5

Farriers Reach

Farriers Reach, Oakham.
I’ve lived here for a few months now and have had the odd teething problem & leak etc along the way, but Paula has come to the rescue each and every time and delivered on all promises to date….quickly, efficiently and always with a smile.

21 agosto 2024
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Risposta di Allison Homes - Farriers Reach

Hi Darren

Thank you so much for taking the time to leave a great review. We're thrilled you're pleased with your Allison home and your experience with us.

- Michael

Valutata 5 stelle su 5

I had the usual amount of issues in a…

I had the usual amount of issues in a new build house - but Courtney Goodwin was fantastic with her communication and helping me to sort these, even up to the 2 year mark!

7 giugno 2024
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Risposta di Allison Homes - Farriers Reach

Hi Hannah

A huge thank you for your 5-star review! Your support and kind words about Allison Homes are truly appreciated.

- Michael

Valutata 5 stelle su 5

Great Experience

Having moved to the UK for less than a year, this is our first house bought here. Obviously we are inexperienced in many things, but Louise, Richard, Danny and Paula have been very helpful. We had a professional snagger came in to check everything and there were only minor snagging issues. Special thanks to Richard, the site manager who dealt with all the snags promptly. He is very friendly and professional, happy to answer all my questions. Much appreciated!

27 aprile 2024
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Risposta di Allison Homes - Farriers Reach

Dear Anne,
We're really pleased to hear that we've made your homebuying experience with us at Farriers Reach so great, long may it continue in your new home. Thank you!
Julia

Valutata 5 stelle su 5

Richard and Danny

Richard and Danny have been very helpful throughout the process of moving into my new property. Being a first time buyer, they have been very accommodating with any questions, queries and provided support where needed. Nice to know site are reachable, reliable and trustworthy, not forgetting friendly! Thank you both!

5 gennaio 2024
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Risposta di Allison Homes - Farriers Reach

Dear Hannah,
We're delighted to hear your experience has been great so far and we hope to continue to look after you. Thank you for your valuable feedback,
Best wishes, Julia

Valutata 5 stelle su 5

Great Experience At Farriers Reach Oakham

My partner and I purchased our first home with Allison Homes in September 2023 at Farriers Reach in Oakham. We’ve had a great experience with special thanks to Will, Paula, Danny and Andy for being incredibly helpful and professional throughout the process. Overall the house was in near perfect condition throughout, there were just a couple of minor snagging issues which were dealt with promptly. A great service and would highly recommend Allison Homes and the Farriers Reach team.

29 settembre 2023
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Valutata 5 stelle su 5

Brilliant support

Brilliant support, help and guidance throughout the whole process from initially taking an interest in the property to continuing same after moving in - everyone involved in this has been first-class and so grateful to having Paula and Danny on hand to follow-up and resolve any concerns after moving in. Everyone so lovely, friendly and professional.

4 ottobre 2023
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Valutata 5 stelle su 5

Love my new home

Love the flat and the quality of build. Great location for the town. All the staff were great, friendly, and helpful. Danny was very supportive in settling in, and Paula was also very attentive in checking the final few issues. In truth i think the work she does with her stickers is so thorough before a move in, most kf the issues are already solved. I have had about 13 new house moves in my life, and never seen that role in any of them. Great help. Twice i have asked a worker to help moving furniture in and given in a friendly helpful manner.
Looking forward to my new life here.

1 ottobre 2023
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Valutata 5 stelle su 5

Excellent customer service

Just had our follow up with Paula to go through what can only be described as minor snagging, all dealt with without fuss and sorted within a few days.
Very pleased with the whole experience of buying our new apartment

7 settembre 2023
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Valutata 5 stelle su 5

Good experience of Allison Homes in Oakham

I moved into a new apartment built by Allison Homes in July. The whole experience was excellent. The price was good and property purchase went through very smoothly. The apartment was completed for the date promised. Allison Homes on-site team have promptly dealt with all (minor) snags, when they arose. The development is very attractive and my apartment is well designed and provided with high quality bathroom and kitchen appliances.

12 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

A great experience

We have very recently moved into our new home in Farriers Reach and have been delighted with how everything has been handled. As with every new house there are always snags and small issues but Andy & Danny have been frequently on hand to help us resolve them and the whole team around have been super helpful and have gone above & beyond for us.

28 agosto 2023
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Valutata 5 stelle su 5

Allison Homes, Farriers Reach

I purchased a property with Allison Homes this year and the staff were all amazing. Initially I dealt with Deborah at the office and she was very friendly, efficient and Professional.
The process ran very smoothly and I was given all the necessary information required.

After I moved in the Building Site staff Danny & Andy were amazing. They fixed all the snagging list very promptly. Nothing was too much trouble for them and continued to check that everything was ok and if I needed anything on a regular basis. Very friendly and Professional and their help was very much appreciated.

Overall a very impressive service and I’m very happy here.

25 agosto 2023
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Valutata 5 stelle su 5

Fantastic team

Me and my partner purchased a property on the Farriers Reach development, completed in September 2022. Danny and Andy have been really helpful with sorting out any thing. They, along with Louise, have really helped with the stress of buying our first home and learning what comes with it. Big thanks to them all!

30 settembre 2022
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Valutata 5 stelle su 5

The experience of dealing with Allison…

The experience of dealing with Allison homes has been a pleasure from beginning to end. From the office staff, to the builders and particular thanks must go to the Site Manager and Assistant Site Manager who have gone above and beyond, always ready to help and nothing is too much trouble. I would also say that the quality of the builds are not equalled by any of the other and other varied new builds that I have

22 novembre 2022
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Valutata 4 stelle su 5

Above and beyond..

It was an easy, seamless and hassle free purchase. But the stand out has been the after care provided by the team. Of particular note are the site managers who have gone above and beyond their roles, especially since we completed. They've been watering grass, arranging extra work and generally looking after us so well. Nothing has been a problem. Very happy with our experience.

18 agosto 2022
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Valutata 1 stelle su 5

Very disappointed

Very disappointing experience.
And it’s should be our first house… unfortunately our experience with Alison homes don’t go as well as we hopped. Very hard to understand how they do things, we gave our snag list weeks ago and we asked number times what’s happening with our snag list and we keep hearing from them that next few days someone will come and go through that list and it’s happening over and over again. How bad is that snag list (we got hole in the bathroom wall…) and there’s more… but we getting tired of asking them to do something… no communication at all, unfortunately we can’t recommend Allison homes, but if you will decide to choose them I suggest before you move in get someone qualified to do your snag list

4 agosto 2022
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