Emailed today in regards to account being closed, sent proof of PayPal payments they were questioning but still closed. Now being advised my money can take 28 days to be released into another bank!! S... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Emailed today in regards to account being closed, sent proof of PayPal payments they were questioning but still closed. Now being advised my money can take 28 days to be released into another bank!! S... Leggi di più
L'azienda ha risposto
Support is slow and everything is a hit or miss, rewards take ages to credit but otherwise 1.5% is pretty good for a non-credit card card for rewards. Update - Raising this to 4 stars as the reward... Leggi di più
L'azienda ha risposto
My onboarding was very smooth and I have used my Algbra card during holidays in multiple countries smoothly. The FX rates are good and Algbra have solid fraud detection processes which I realized whe... Leggi di più
L'azienda ha risposto
Genuine feedback, Nice bank and lovely initiative, Alhamdulillah. However Customer Support could be much better; you could be waiting a day or more for emails to be replied to, no telephone contact... Leggi di più
L'azienda ha risposto
Algbra is a digital ethical finance platform empowering overlooked communities by connecting their finances with their values.
22 Upper Brook Street, W1K 7PZ, London, Regno Unito
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I love Algbra bank!
Customer service is brilliant, the reply time is amazing and I love banking with them! Would definitely recommend this bank!

Risposta di Algbra
They answer quickly and everything is running smooth

Risposta di Algbra
So far so good. Cashback had issues but has now been resolved and backdated and paid.
Customer service is also good.

Risposta di Algbra
Excellent Customer Service
I had an issue with my account. James quickly resolved my issue. All of the team is amazing.

Risposta di Algbra
Easy to use app with very competitive cash back rates. Great customer services, Laura replied to my question on the weekend and followed up for the next several days until the issue was resolved.

Risposta di Algbra
Great app, competitive cash back rates and great communication especially from Laura! Keep up the great work

Risposta di Algbra
Team were fvery helpful in assisting me with my query and not stop persisting to help me over several days.
Great banking app, amazing customer service would highly recommend using them!
Great alternative to bank cards, with amazing benefits! The customer service is top-notch, extremely friendly and super helpful.
I came across an issue with transferring and the team were happy to help and resolved the issue very quickly - great customer service!
wonderful service and very fast, congratulations to all
I had a issue with signing up to ALGRBA and their promotion wasn’t applied to my account after speaking to their customer service team it was all sorted relevantly fast and how they handled the situation was nothing but pleasant and helpful
Very good security, because security system don’t allowed me change contact details. Contact details is login to Algbra account. Very good security when no reset option, for example: no option: “I need change mobile number” I can’t login from my email”. Very good security when I was logged to account, but the system did not allowed change contact details (when is active app in the my device).
I've been using Algbra's banking platform for a month, and I'm thoroughly impressed with its convenience and security. The user interface is easy to navigate, and I can easily access all my accounts and transactions from my smartphone. It works smoothly with my apple pay.
Algbra offers a wide range of services to make banking easier for me. I can easily transfer money to my friends. The platform also offers budgeting tools to help me manage my finances more effectively. One of the things I love about Algbra is its 1% cash back on all card payments. The cashback rate is 1.5% if you use Apple Pay. Overall, I highly recommend Algbra.
Waste of time they ask for everything and wait for few days already so I take the decision No Algbra tons of question and more , better revolut

Risposta di Algbra
The customer service was excellent! James listened to and dealt with my issues with no hesitation. Thank you guys
The worst bank ever they don’t need a reason to lock your money

Risposta di Algbra
Easy app to use. Great rewards. Support are very helpful should you need them & respond quickly. All in all a great banking app 👍
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