I am very disappointed with the service I received from this company. My visa was issued only 12 hours before departure, causing unnecessary stress. No driver arrived as arranged, so I had to arrange... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I highly recommend anyone who who wants to visit Makkah and medina Abbas Armain is your guy. Everything was planned by him and the service was 5 star or more. I recommend alfalahtravel for anyone... Leggi di più
L'azienda ha risposto
Well, My experience so far with alfalah travel has been positive. Sister Laiba has helped secure an umrah package (December 2026) for us with patience and not rushing us. She response to every query I... Leggi di più
L'azienda ha risposto
Assalamualaikum....To all the pilgrims who are seeking for a affordable & trustworthy umrah packages...Alfalah Travels plays a vital role to make ur dream to come up true in a hassle free manner tha... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Alfalah Travel is a UK-based travel company specializing in premium Umrah packages for pilgrims seeking a spiritual journey to the holy cities of Mecca and Medina. We are dedicated to providing a seamless, comfortable, and affordable Umrah experience, combining quality accommodations, reliable transportation, and personalised support at every step 24/7.
Informazioni di contatto
13 Station Road, SE25 5AH, London, Regno Unito
- 02072900410
- info@alfalahtravel.co.uk
- alfalahtravel.co.uk
4,5
Eccellente
83 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Arif helped me alot was very kind n…
Arif helped me alot was very kind n friendly
9 gennaio 2026
Non scritta su invito
Risposta di Alfalahtravel
Thank you for the wonderful feedback! We’re delighted to hear that Arif was kind, friendly, and helpful throughout your experience. Providing warm, reliable, and customer-focused service is always our priority. We truly appreciate your support and look forward to serving you again.
Fast service and good prices
The service was very fast and Laiba gave the details with precision and from her massage I could tell they professional people, I will definitely choose them.
Thank you Laiba
29 dicembre 2025
Non scritta su invito
Risposta di Alfalahtravel
Thank you for the wonderful feedback! We’re thrilled you had a great experience with Alfalah Travel. Providing fast, professional, and detailed service is what we strive for. We look forward to assisting you again soon!
Umra
Good morning
I made some inquires for umra this morning from Alfalahtravel shakir answered the call he was very helpfull answered all my questions , offers me all the packages he could on the dates I gave him , I would recommend Alfalahtravel and Shakir many thanks
27 dicembre 2025
Non scritta su invito
Risposta di Alfalahtravel
Good morning. Thank you very much for your kind feedback. We’re glad to hear that Shakir was helpful and answered all your questions clearly while offering the best available Umrah packages for your dates. We truly appreciate your recommendation and look forward to serving you soon. Many thanks to you as well.
Customer service
Though I haven’t travelled with them but their customer service is good, Halima from their customer service did a good job by reaching out to me after an inquiry.
26 dicembre 2025
Non scritta su invito
I want to give a thank you to Haleema…
I want to give a thank you to Haleema for her incredible customer service.
24 dicembre 2025
Non scritta su invito
Excellent service and great customer…
Excellent service and great customer service behaviour by Mr Shakir , great experience and recommended you guys also try them they will never let you down,
23 dicembre 2025
Non scritta su invito
Risposta di Alfalahtravel
Thank you so much for your kind words! We’re delighted to hear you had an excellent experience with us. Mr. Shakir truly values respectful and supportive customer service, and your recommendation means a lot. We look forward to serving you again.
I had the pleasure of speaking with…
I had the pleasure of speaking with Laiba while searching for a package that met my requirements. Although I didn’t proceed with the booking this time due to unrelated reasons, Laiba went above and beyond in helping me find suitable options. I truly appreciated her effort and will be sure to reach out to her again for future bookings.
30 novembre 2025
Non scritta su invito
Sister Urwa was amazing
Sister Urwa was amazing, very patient, friendly and understanding of our needs, she helped us find a great umrah package!! Highly recommended!!
19 novembre 2025
Non scritta su invito
Risposta di Alfalahtravel
Thank you so much for your wonderful feedback! On behalf of our entire team, I’m truly pleased to hear that Sister Urwa provided you with excellent service and helped you find the perfect Umrah package.
Your satisfaction means a lot to us. May Allah accept your Umrah and bless your journey with ease and endless rewards.
We look forward to serving you and your family again in the future.
Excellent Customer Service by Ms.Urwa
Excellent Customer Service by Ms.Urwa
For updating us different options for Umrah packages thank you
7 novembre 2025
Non scritta su invito
Risposta di Alfalahtravel
Thank you for your wonderful review! We’re so glad that Ms. Urwa could keep you updated with the best Umrah options and deliver the customer care we aim for.
Your appreciation motivates our entire team. May Allah bless your journey, and we hope to serve you again soon.
Custumer service is good
Custumer service is good, very helpful explained everything to us. By Urwa
22 ottobre 2025
Non scritta su invito
Risposta di Alfalahtravel
Thank you so much for sharing your experience! We’re glad that Urwa provided you with helpful and easy-to-understand guidance.
And MashAllah...since you completed your Umrah in October, we pray Allah accepts it and grants you more opportunities for blessed journeys.
Your feedback motivates us to keep improving
Excellent customer service by Urwa
Excellent customer service by Urwa from Alfalah Travel everything for my Umrah was arranged smoothly, professionally, and with great care.
21 ottobre 2025
Non scritta su invito
Risposta di Alfalahtravel
Thank you so much for your kind feedback! We're delighted to hear that your Umrah arrangements were handled smoothly and professionally. At Alfalah Travel, we strive to provide the highest level of service, and we're proud to have team members like Urwa who go above and beyond with such care and dedication.
Your satisfaction means the world to us, and we look forward to assisting you again in the future. May your Umrah be accepted – Ameen.
Excellent customer service
Excellent customer service. Giving me Excellent deals. Very happy with the server.
13 ottobre 2025
Non scritta su invito
Risposta di Alfalahtravel
Thank you so much for your kind words! We're truly happy to know you were pleased with the service and deals we provided. It was a pleasure assisting you, and we're grateful for your trust in Alfalah Travel.
If there's ever anything more we can do for you, please don't hesitate to reach out. We look forward to helping you again in the future!
Warm regards,
Alfalah Travel
Customer Support Department
Had contact with a lovely agent called…
Had contact with a lovely agent called Laiba. She was very efficient and supportive of my needs. Unfortunately was not able to book a package with her for Umrah due to personal reasons, but Laiba handled questions and requirements to the dot.
Would highly recommend.
30 settembre 2025
Non scritta su invito
Risposta di Alfalahtravel
Thank you so much for your kind words and valuable feedback. We’re delighted to hear that Laiba provided you with polite and timely assistance. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
We’ll be sure to pass on your appreciation to Laiba — she’ll be very happy to know her efforts made a difference.
Warm regards,
Alfalah Travel
Customer Support Department
Helpfull
I enquired about umrah deals for January and sister LAIBA was very help full ..
I really appreciate her efforts..
Jazakallah
16 ottobre 2025
Non scritta su invito
Risposta di Alfalahtravel
Dear Saeed Raja,
Jazakallah khair for your kind words! We're glad to hear that Sister Laiba was helpful with your Umrah enquiry. We truly appreciate your feedback and are always here to assist you.
Best regards,
Alfalah Travel Team
Customer Support Department
Company has helped me greatly.
The Company has helped me greatly in providing me with multiple options of where to go. The kind lady that assisted me is Laiba who helped me whenever i asked her. - Sajeda
8 ottobre 2025
Non scritta su invito
Risposta di Alfalahtravel
Dear Mrs Patel,
Thank you for your kind words! We're happy to hear that Laiba was able to assist you and provide helpful options for your travel plans. We truly appreciate your feedback and look forward to helping you again in the future!
Best regards,
Alfalah Travel
Customer Support Department
Laiba
I dealt with Laiba and I believe she genuinely dealt with all my queries and questions politely and in a timely fashion.
I’m sure she is an asset to the Alfalah Travel team.
14 ottobre 2025
Non scritta su invito
Risposta di Alfalahtravel
Dear Anjham Akbar,
Thank you for your kind feedback! We're glad to hear that Laiba was able to assist you promptly and politely. She is indeed a valued member of our team. We appreciate your support and look forward to serving you again!
Best regards,
Alfalah Travel
Customer Support Department
I am having a good booking experience…
I am having a good booking experience with Laiba, she is very helpfull, she is always ready to study our plans and provide information according to it, she has a good quality of patience and listening to people, and I would definitely give my final review once my trip is completely done, hopefully everything will be as planned In sha Allah. ASIFA
1 ottobre 2025
Non scritta su invito
Risposta di Alfalahtravel
Dear Asifa,
Thank you for your kind words! We're glad to hear Laiba has been helpful and supportive during your booking process. Wishing you a smooth and enjoyable trip, In sha Allah. We look forward to your final review!
Best regards,
Alfalah Travel
Customer Support Department
I booked my Umrah package with Alfalah…
I booked my Umrah package with Alfalah Travel and everything was handled so smoothly. From the flights to the hotel arrangements, everything was well-organized. The team was always available to answer my questions and made the whole journey stress-free. Highly recommend their services!
15 agosto 2025
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.