Alensa Eesti Recensioni 18

TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Dettagli dell'azienda

  1. Fornitore di lenti a contatto
  2. Grossista di occhiali
  3. Negozio di occhiali da sole

Informazioni su Alensa Eesti

Informazioni fornite da varie fonti esterne


Alati parimad hinnad
Alensa osutab soovi saavutada madalamaid kontaktläätsede hindu Eestis. Kasutajad saavad teha hinnapakkumisi, kuni teistel veebipoedel pakkumine on kehtiv.



Tasuta kohaletoimetamine tellimustele alates 30€
Tasuta kohaletoimetamine tellimustele alates 30€ ning tasub ainult 1.99€ teistele tellimustele. Saadetiste vöötkood on lisatud kõigile tellimustele ning saadetis jõuab klientideni tavaliselt viie tööpäeva jooksul.



Kiire kättesaamine
Tänu meie ulatuslikule laole (umbes 500.000 kontaktläätsete pakke) saame 97% laekunud tellimustest koheselt teele saata. Me teostame umbes 70.000 tellimust iga kuu.



Kingitused tellimustele alates 60 €
Vali endale kasulik kingitus tellimustele alates 60 €. Kingitused alati muutuvad.



Alensa.ee

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

18 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Mina jäin oma esimese ostuga väga…

Mina jäin oma esimese ostuga väga rahule! Esiteks ei paku selliseid tooteid keegi teine Eestis, teiseks oli kogu tellimise protsess väga lihtne ja mugav ning kolmandaks jõudis tellimus minuni väga kiirelt🤗 Soovitan julgelt ja kasutan kindlasti ise nende teenust ka tulevikus.

18 marzo 2026
Non scritta su invito
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Risposta di Alensa Eesti

Suur tänu nii positiivse tagasiside eest! Meil on siiralt hea meel kuulda, et jäite meie tootevaliku, tellimisprotsessi ja tarnekiirusega rahule. Teie rahulolu on meile parimaks tunnustuseks ning ootame teid rõõmuga peagi jälle külla.

Team Alensa

Valutata 5 stelle su 5

Everything is great

I’ve been using Alensa to buy my contact lenses and solutions for a while now. I’ve got no complaints—prices are fair, much better than in Estonian optical shops; quality of the lenses has always been great for me, and delivery is quick. I have no problem recommending this site, my experience is good.

1 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Unbelievably fast and pleasant service

Unbelievably fast and pleasant service! 10 points :)

7 febbraio 2024
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Risposta di Alensa Eesti

Thank you so much! We're thrilled to hear that you found our service unbelievably fast and pleasant. Your feedback means a lot to us!

Valutata 5 stelle su 5

Surprisingly good price and fuzz free, fast delivery was a bonus

Really good price for contact lenses. Was unsure about this company as never ordered before, but fast delivery, no fuzz.
Agree with some other customer that if the price remains, will order again.

13 gennaio 2024
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Risposta di Alensa Eesti

We're glad you found our prices competitive and that you had a smooth experience with fast delivery. Thank you for giving us a chance, and we look forward to serving you again in the future!

Valutata 5 stelle su 5

Systane Ultra eyedrops order

Ordered Systane Ultra eyedrops (3 packages) for the second time now. Prices are unbeatable, expiry dates have been 1-1,5 years in the future so very reasonable. Haven't ordered any other products from their website but will be a return customer if the prices for eyedrops remain at great levels.

6 gennaio 2024
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Risposta di Alensa Eesti

Thank you for choosing us again for your Systane Ultra eyedrops! We greatly appreciate your loyalty and are thrilled to hear that our good prices and reasonable expiry dates have met your expectations. We understand the importance of delivering high-quality products with extended shelf life, and we're delighted to have earned your trust. We look forward to your future orders and we promise to maintain the great levels of pricing that you value.☺️✅

Valutata 5 stelle su 5

Malle

I ordered 5 times here and I'm very satisfied. Best prices, quick delivery. Good quality of contact lenses.

20 giugno 2023
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Risposta di Alensa Eesti

Dear Malle, we really appreciate your kind words! Our team always puts in their best effort and we're so glad to have you as our valued client. 😊

Valutata 3 stelle su 5

Beware of "about to expire" products

Update #2. Short: Thanks for the refund! I got it.

Got contacted with them by email on 17th Jan. Requested a shipping label to return items.

19th Jan - got a shipping label and sent it back next day 20th Jan.

3rd Feb - got a refund to my card.

Overall. Thanks for the return. But you need to work on your response time. The response time is very slow.

+ My review was not published on their website until I told about it on Trustpilot.

+ Now when I am checking - the product is delisted from website, but can be accessed by direct link - so they potentially hide products with bad review.

Therefore I cannot give full 5 stars. I am in between 3 and 4. 3.5 is more fair score. But since Trustpilot does not support fractional score I will leave it as 3.

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Update: I got contacted with them. They agreed to exchange eye drops with much better expiry date. I asked for a return shipping label to their address - they ignoring me for 2 days already.

And I also left the review on their website, but it is only visible to me. When I am logged in - it is visible to me, and when I am logged out - it's hidden. So they are using very bad practice of hiding the bad experience their customers had. The review was left around a week ago, so even moderation should have happened during that time. They just don't want to show the bad reviews on their webpage.

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They are selling left overs and old batches. I bought 3 packs of eye drops on January 3rd, 2023 and each of them is same expiry date - July 2023.

When I bought this eye drops on April 18th, 2022 - they also had same expiry date - July 2023.

Eye drops are meant for usage of 6 months. I expected it to be at least a year advanced expiry date. Next time will definitely buy from other place. This place is cheap because of compromises they have.

3 gennaio 2023
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Risposta di Alensa Eesti

Dear Nick,
Thank you for sharing your feedback with us. We are sorry that you are not satisfied with your purchase. We only sell full-value products with current expiry dates. So if you plan to stock up, you can mention to us in the comments what expiry dates you would be happy with. We always respect the wishes of the customer. Unfortunately we did not have information on this topic. Please contact our customer service to exchange your products.

Thank you for the update. We have looked into this matter. Our customer service always tries to respond to messages as quickly as possible, we apologise that it sometimes takes a while longer. We have seen that the courier we ordered has already picked up the parcel. It's great that customer service was able to help you. We would also like to mention that we do not hide any reviews. As you can see, we value every review and we work on them. Sometimes it just takes us a while longer to moderate a page. If you want to ask something, remember that our customer service is waiting to help you.

Valutata 5 stelle su 5

Trustworthy Shop

Good prices, quick delivery. Good quality of contact lenses. In case of any troubles, Alensa Eesti is helpful& reachable via email.
I ordered 3 times here, very satisfied.

4 novembre 2021
Non scritta su invito
Valutata 4 stelle su 5

Väga ilusad värvilised läätsed

Väga ilusad värvilised läätsed, hea kvaliteediga ja normaalse hinnaga. Omniva-ga jõudsid kohale 2 päevaga. Ainus probleem on selles, et pupilli auk on liiga suur ja oma pupillid paistavad välja, mōnele kellel on suuremad pupillid kindlasti sobivad.

19 novembre 2019
Non scritta su invito

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