I have been using Multi Collagen capsules for about 3 months. I noticed an improvement in my hair, skin, wrist and ankle joints. I like that MSN, Glucosamine and Chondroitin are included. I was taking... Leggi di più
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It came quickly and everything was in the box that I ordered. I’m enjoying the products and I look forward to continuing ordering with Alaya Naturals. I purchased the Multi Collagen unflavored… th... Leggi di più
I saw an ad on TV, but it sounded believable so I ordered a jar and I was pleasantly surprised that it works My hair has gotten thicker my nails are stronger and my face wrinkles aren’t as bad Thank... Leggi di più
It was easy to order. Has everything I would want in a collagen powder, along with chrondroitin, glucosamine and MSM. Unflavored truly has no flavor. It really does work. I have no knee pain on the le... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
Informazioni di contatto
Miami, Stati Uniti
- help@alayanaturals.com
- alayanaturals.com
4,8
Eccellente
680 recensioni
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Alaya's customer service and products are second to None!
Alaya's customer service is second to none! I want to try a new product. I always research the product against what's available. Alaya ALWAYS comes out as the Cleanest product while maintaining a very high confidence rate of the ingredients used and the benefits derived from the products.
6 aprile 2026
Risposta di Alaya Naturals
Linda, the fact that you research every product against the competition and Alaya Naturals always comes out on top for clean ingredients and confidence in our formulation is the highest standard we can meet. Customer service that matches that quality is something we take just as seriously. Thank you for this review!
I enjoy the product and the service
I enjoy the product and the service. The shipping arrives on time as well.
22 maggio 2026
Risposta di Alaya Naturals
Peggy, knowing that you enjoy the product, the service, and that your orders arrive on time means everything to us. We appreciate you supporting Alaya Naturals!
Actually works
I love this product, skin is so soft, hair is growing thicker, and my nails are stronger. This product also dissolves
Instantly. I would highly recommend this product!
21 maggio 2026
Risposta di Alaya Naturals
Phyllis, thank you for the kind words and the recommendation! We are so glad you are enjoying Alaya Naturals and our Multi Collagen is checking every box for you.
Raspberry lemonade
Just want to know if I can switch my order to raspberry lemonade instead of unflavored? I really like the raspberry lemonade
21 maggio 2026
Risposta di Alaya Naturals
Brenda, absolutely! Reach out to our customer service team and we will switch your subscription to raspberry lemonade. It is a fan favorite for a reason!
The customer service is beyond stellar
The customer service is beyond stellar! There was a problem shipping my order. Alaya said the shipper had it. The shipper did not register the package. NO WORRIES Alaya made it right and immediately sent the product to me. And added one more! I love the Alaya Multi Collagen product. And they stand behind their process. Highly recommend them!
And the product is excellent. Been using it for several months. My hair nails and skin are showing the results. I take it every day.
20 maggio 2026
Non scritta su invito
Risposta di Alaya Naturals
Gabby, this means so much to us! Making things right for our customers is always the priority, and we are so glad we could resolve the shipping issue quickly. Thank you for your loyalty and for the wonderful recommendation!
Risposta di Alaya Naturals
Olga, feeling so much better is what it is all about. Thank you for the recommendation!
Very easy to order your products and…
Very easy to order your products and great communication updates on delivery
20 maggio 2026
Risposta di Alaya Naturals
Phyllis, easy ordering and great delivery updates. We want you to always know exactly where your order is. Thank you!
Amazing!!!
Customer service the best . I had a problem of them billing me twice after receiving my confirmation invoice by email. I sent them a email, within 30 mins .I got a refund.
It was probably a clitch, because I had ordered 1 container. Thank you for responding so quickly. Alaya, your customer service are on top of their stuff. Thank you again!!!
GOD Bless!!! 😃
20 maggio 2026
Risposta di Alaya Naturals
Sonia, a 30-minute response time and an immediate refund is the standard our Alaya customer service team sets for themselves. We are glad we could resolve it quickly and we appreciate your kind words and blessings! Thank you!
I love this Collagen Powder.
I've been taking this product for about 4 months now.My skin looks so amazing and my joints feel so much better and I I feel so much healthier.Delivery service is fast and collagen is in perfect condition.
13 maggio 2026
Risposta di Alaya Naturals
Thank you for being a loyal Alaya Naturals customer and for taking the time to share your experience! We are also glad the delivery was fast and the product arrived in perfect condition. We appreciate you!
Great Service!
20 maggio 2026
Risposta di Alaya Naturals
RB, great service is the goal every time. Thank you!
I wish your website had more…
I wish your website had more information like the ounces actually put into the small large version of your collagen. I have to email you and try to get an answer. You don’t even have a one 800 number to call. I’m tired of companies not really caring about Customer Service anymore because you don’t put enough information on the website. I can’t even be my own Customer Service.
20 maggio 2026
Risposta di Alaya Naturals
Lisa, we appreciate the feedback and we are sorry for the frustration. The weight and ounces for each product are displayed on the main bottle image and on the supplement facts panel on each product page. We know that is not always easy to spot, and feedback like yours helps us think about how to make that information more prominent. We hear you on the phone number as well. Our team is reachable via email and chat 7 days a week and we do our best to respond quickly to every question. If there is anything specific you still need help with, please reach out and we will take care of it right away.
I absolutely love the collagen!
I absolutely love the collagen!! I feel so much better, my joints aren't hurting and my hair and nails look amazing!!
20 maggio 2026
Risposta di Alaya Naturals
Lisa, thank you for the kind words! We are so glad you are loving Alaya Naturals. Reviews like yours mean everything to us!
Super fast shipping and amazing product.
13 maggio 2026
Risposta di Alaya Naturals
Shelly, super fast shipping and an amazing product. Short, sweet, and exactly what we aim for. Thank you!
The Changes Have Been Amazing!
About the company: I appreciate the great detail Alaya Naturals goes into explaining what their products consist of and what results you can reasonably expect from them. Their recipe section is great for making supplement taking more enjoyable. I love when they run a really great deal (50% off) so I can try other supplements in their line!
About the Product: I have been using a prominent collagen (VP) for years and never noticed a difference in hair, skin, nails, joint pain, etc. I worried the collagen hype was just that- hype. I continued to take it for years though because maybe it was doing something inside my body I couldn’t see or feel. What a change with Alaya Naturals 5 types of collagen! I’m 54 yrs old and have Rheumatoid Arthritis and Fibromyalgia and could tell a significant difference in body aches within 1-2 weeks of consistent use. The key is consistent use. I see best results consuming it twice a day. My hair stylist even asked what I was doing because of a renewed life/health to my hair. My skin is looking better (younger, brighter, firmer) than it has in probably 5 years! It’s only Alaya Naturals for me from now on. The price is great for the quality!
13 maggio 2026
Risposta di Alaya Naturals
Jeanne, this is one of the most detailed and meaningful reviews. That is a transformation we are deeply proud to be part of. The key is consistent use, and you nailed it. Thank you for choosing Alaya Naturals!
Just a little something
After trying Alaya for several months, I was impressed with how my nails, hair and face started changing. I use it once in the morning with coffee. I have since ordered over and over again. The website is easy to use, and the company has offers that make it easier to afford.
12 maggio 2026
Risposta di Alaya Naturals
Thank you for the kind words about our website and offers. We're glad Alaya Naturals has become part of your morning routine too!
Delivered quickly
Delivered quickly. This is the collagen preference for me. I find it works fantastically!!
12 maggio 2026
Risposta di Alaya Naturals
Eileen, being your collagen of choice and hearing it works fantastically is everything. Quick delivery just ties it all together. Thank you!
Always a great experience with Alayna
Always a great experience with Alayna, quality products and easy purchase and shipment
10 maggio 2026
Risposta di Alaya Naturals
Candra, quality products and easy purchasing every time. We appreciate your continued trust in Alaya!
Subscription confusion
I'm not sure why I hadn't had a shipment since January but when I contacted customer service, an order was sent to me quickly.
11 maggio 2026
Risposta di Alaya Naturals
We are sorry about the gap in your subscription shipments and glad our team got an order out to you quickly once you reached out. If you need any help making sure your subscription is set up correctly going forward, just reach out to our customer service team for support.
Risposta di Alaya Naturals
Diane, easy to navigate is the goal. Thank you!
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