Alamanah Travel UK Recensioni 

I would like to commend the outstanding customer service I received from Farhan Khalid. From start to finish, the experience was smooth, professional, and genuinely pleasant. Farhan was attentive, patient, and took the time to fully understand my needs, ensuring that everything was handled efficiently and with care.

What stood out most was their positive attitude and willingness to go above and beyond to help. Farhan communicated clearly, kept me informed throughout, and made me feel valued as a customer. It’s rare to come across such a high level of dedication and professionalism.

I recently performed umrah with my family through Alamanah travel uk, and the experience was amazing. Brother Abdur Reheem ensured that our entire trip was as smooth as possible, from the very beginning until the moment we arrived back in the UK. We stayed at the Crowne Plaza Madinah and the Voco Makkah Hotel. Both hotels were clean and offered incredible views from our rooms. The agency ensured we got the best hotels at an affordable price. The transport was fully covered and very efficient and easy. If you want a stress-free umrah with high quality service and affordable prices, I truly recommend booking with Alamanah Travel UK

My agent was imran. I wanted to vist rawdah in masjid nabawi and I was within the 365days and I was helped to get in by imran and alhamdulillah im so grateful. Jazakallahu khair. I have not booked a package so cannot comment on that but imran was very helpful and very trust worthy Jazakallahu khair

I was sceptical at first using an online agency, however rest assured, they are genuine, nothing is perfect and things do take time, but I am pleased with overall service, they dealt with all matters, they dealt with all bookings, they kept me regularly informed etc. Many thanks to Al amanah. Many thanks to Farhan.

Brother Yaseen was so helpful and he would go out of his way for me and my family any problems he would sort it out for us I would recommend brother yaseen from the beginning to the end he made sure our umrah went smooth thank you brother

It was amazing service . I was enquiring many times and Ibrahim was very good he answered my enquiry straight away and although didnt book he was very good and assisted me , I would definitely recommend this service and Ibrahim

Assalam walaikum. Alamanah Travel UK is doing a fantastic job Allahuma Barik. Farhan Khalid was my agent and we had a smooth blessed Umrah journey. From the flight to the hotels in both Makkah and Madinah, the transportation from one city to another everything went smooth. Brother Fahran made sure that everything was on spot. He wax regulary checking on us while we were on the ground. I would have given him 10 stars if I could. Jazzak’Allah Khair

I just want to say this company is trustworthy, i got my umrah package from them they stayed in contact throughout my journey , the person i contacted first was Farhan , thank you for your help

The whole experience from beginning to end was great . Outstanding service .
Excellent communication.
Mr Farhan Khalid was very professional with excellent communication. It was our first Umrah and the experience was easy and peaceful as we did not need to worry about booking , visa , travel , transport . Everything went smoothly. Mr Farhan was there step by step and he made sure that all is going well throughout the flights and hotel bookings .
The price of the package was very reasonable and the choice of hotels was good .
Drivers from/ to airport + between Makkah and Madinah were very good and arrived on time .
I simply felt relaxed as things moved smoothly despite having a short time to do Umrah .
I definitely recommend using Alamanah travel and I will definitely need their help for my second Umrah insha’Allah .

I just came back from my Umrah today. So, I want to give an elaborate review for Alamanah Travel UK. First of all, I did compare a lot of Umrah travel companies in UK and I found this one to be most affordable. So, all my package and everything was done by brother Ikram who sounded very professional, helpful and answering all my inquiries promptly. He did provide a lot of package options and also altered them as per my choice. The hotels provided were very nice and close by. I think the people commenting negatively about hotels are the ones expecting a 5 star hotel experience at a budget price. The transport company that they work with for Ziyarah and airport transfers in Mecca and Madina where very efficient. All the drivers they provided were on time, very professional and provided excellent communication. Hats off for that! All over, the experience was very nice at every stage. So, thanks to Alamanah and brother Ikram!

Farhan Khalid was the person who sorted out my whole package from start to finish always kept in contact throughout the journey if I had any issues he sorted as much as he could. I do recommend them the hotels was good both near the haram and mosques. Inshallah I will use them for my next visit when I am inviting from Allah.

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I had a detailed discussion with Brother Muhammad Ibrahim regarding an Umrah package for myself and my elderly mother (over 80 and requiring a wheelchair). Although we ultimately decided not to proceed due to my mother’s mobility needs and flight suitability, I want to acknowledge the genuine effort Brother Ibrahim made throughout the process.

He was patient, responsive, and repeatedly tried to accommodate our requirements — including revising hotel options, updating transport arrangements, and exploring alternative flights. Even when circumstances changed or options became limited, he remained polite, apologetic where appropriate, and professional.

Sometimes things don’t move forward not because of lack of effort, but because of personal constraints — and this was one of those cases. Based on my experience, Brother Ibrahim acted with honesty and good intention, and I believe he did his best within what was available.

May Allah reward him for his efforts, and I would be happy to speak with him again in the future should our circumstances change.

This is a UK review.

UPDATE!

This review is an update from the one star review left by the name Ayesha Begum.
Someone called Abdul Rai who claimed to be the manager at Al Amanah called asking for feedback after reading mine and my husbands reviews. To begin I’m not sure what feedback he required as the review was pretty much to the point. He first claimed we were wrong about what we said then agreed with everything and asked us what he could do to rectify it. He could barely string a sentence together so not sure who made him manager but as a manager if you’re calling asking how to rectify multiple mistakes made by your staff member then you know you’re in the wrong.
He offered £300 as compensation but it’s hardly compensation when we’re being BLACKMAILED to remove our reviews in exchange. I am unable to add the attached screenshots of the WhatsApp conversation and email received but if you check my Google review you will see the screenshots there and you will see how he was asking us to remove the review in exchange for the payment. I only agreed to the removal to get paid as I wouldn’t have received a penny otherwise. But I was never going to remove the reviews off mine or my husbands account. This is clear proof that they blackmail their customers with so called “compensation” to get bad reviews removed and that is the only reason why their rating is high.
I can’t stress enough how much of a scam this company is and how if you want a peaceful umrah/hajj trip to avoid them at all costs!

I applied for a visitor/tourist visa for Saudi Arabia. Wonderful service. Honestly it was a very polite and efficient service. I highly recommend them

Farhan served for saudia evw visa acquisition.
Prompt response.
Good service.
Competitive quote.

Excellent services given by mr azhar

Farhan khalid helped me alot with finding the package I know I was being pain but he didn't feel bad at all and been sending me different umrah packages am sorry I didn't get to book with U guys this time but will definitely do next time

lovely staff, Farhan Khalid was absolutely brilliant , finding the best umrah packages for me and my family, very helpful and kind , thank you Farhan ,highly recommend

We travelled for Umrah as a group of 11, organised by Alamanah Travel UK, and our main point of contact was Ikram, who was excellent throughout.
Ikram’s communication was outstanding - he was always available, responsive, and worked tirelessly behind the scenes to make sure everything ran as smoothly as possible. We fully appreciate that, as an agent, Alamanah is a middle party and relies on suppliers such as airlines and hotels to honour arrangements. In reality, things don’t always go exactly to plan, especially on complex trips like Umrah.
What truly matters in those moments is being able to communicate easily and trust that someone is actively working to resolve issues and get things back on track. Ikram did exactly that - before booking, after booking, and consistently throughout the entire trip.
Having had difficult experiences with other agencies in the past, Alamanah Travel UK was genuinely a pleasure to deal with. We would not hesitate to recommend them.

The prices were fair and they were there whenever I needed to contact them, esp., br Ikram who assisted us throughout the planning and Umrah journey.