Dear Maxibon,
We’ve noticed that a second review has been submitted using a different email, but referencing the same transaction and circumstances. For clarity and full transparency, we’d like to address this publicly as well:
Duplicate Submissions:
Multiple reviews under different identities violate Trustpilot’s guidelines and do not reflect fair or accurate consumer feedback. We’ve already responded thoroughly to your original review with facts, support logs, and policy terms clearly outlined.
Consistent Facts:
The same facts apply regardless of the account used:
You received and activated the software as per your order (Basic Plan – Windows version)
You were guided through every step via WhatsApp and email (over nine separate interactions)
Our system shows legitimate usage, not a malfunction
You later requested the Android version, which is not included in the Basic Plan
No Evidence of Malfunction or Illegality:
There is no technical fault on our side, and no proof has been provided to support your public claims. Your accusations of “illegality” are unfounded and serious. If continued, we may be forced to escalate the matter to legal counsel to protect our company’s reputation and integrity.
Final Opportunity to Resolve:
You still have the option to upgrade to the Pro Plan, which includes PortShark (automated setup and network compatibility for non-technical users). If your intention is not resolution, but public harm, we will proceed accordingly and respond through formal legal channels.
We remain open to dialogue—but only in good faith and within the scope of the actual services you purchased.
Sincerely,
AI Profit Gen Support Team