Agincare Recensioni 

571
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The excellent care my mother receives from all the staff is amazing. Everyone is treated like individual with dignity, respect and a smile. There is always laughter & plenty of activities to keep eve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic team all girls are very friendly and always about when needed and Ed is a great manager for team always happy to help any problems he's ur man. They even entertain my little girl when shes... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the moment I contacted Agincare regarding caring for my mum the communications about how they can help have been excellent. Within a week we've had a lovely visitor to talk things through and com... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The agency failed in duty of care my son got given a bad support worker a year of comments . Finally stood upto the agency 3 months later my son still doesn't have a support worker. He can get over... Leggi di più

Dettagli dell'azienda

  1. Servizio di assistenza sanitaria domiciliare
  2. Servizio di pronto soccorso
  3. Servizi domestici
  4. Agenzia di servizi domestici
  5. Casa di cura
  6. Assistenza agli anziani

Informazioni su Agincare

Scritti dall'azienda

Visit OUR WEBSITE CARE HOMES LIVE-IN CARE home care Agincare is one of the largest independent providers of care in England. We deliver major contracts for many large public sector organisations as well as delivering care services to a large and growing number of self-funding clients. The services we provide for private and public sector clients include domiciliary care (home care), live-in care and care homes.

Talk to your care advisor

Scritti dall'azienda

One-to-one support setting up your care
We offer a complete pathway of care services, ranging from flexible home care visits to 24-hour live-in care. All of our care options are adaptable to suit people living with all levels of need, and our quick switching process means you can easily move from care at home to a care and nursing home, or vice versa, at any moment. Unsure what type of care is best for you? Why not try our care options tool on our website.

Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

571 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 70% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,1

Tutte le recensioni

(571)

45 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

General First Impressions

Very professional engagement with Senior Care Advisor who bent over backwards to accommodate our requests. The Care Home Manager was welcoming and knowledgeable, as well as understanding of our needs during the arranged visit. Finally the Accounts Lady at Head Office was helpful and friendly.

23 agosto 2024
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Risposta di Agincare

Thank you for taking the time to leave a review, we really appreciate the feedback and will pass on your kind words to the team. Many Thanks

Valutata 5 stelle su 5

We needed a live in carer urgently

We needed a live in carer urgently, everything was dealt with swiftly, efficiently and professionally. Within seven days the carer moved in, very pleased with Agincare, all the staff have been so helpful and the carer matched to my father was excellent.

22 agosto 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We really appreciate the feedback and will pass on your kind words to the team. Many Thanks

Valutata 5 stelle su 5
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Risposta di Agincare

Thank you for taking the time to leave a review. We are so pleased to hear that you felt the process of setting up care was easy and the team were understanding of your situation. Many Thanks

Valutata 5 stelle su 5

Gemma Mason ( Live-in Deputy Manager)

Gemma Mason ( Live-in Deputy Manager)
came to see me in my placement yesterday. Gemma wanted to find out how I was coping with my work, and if I felt I was well supported by the company.
Gemma has a good manner,was friendly and informative.
I explained that in general I was happy in my work and confident that I could contact the office at any time when facing difficult challenges which sometimes occur in this type of work.
However, I did say that I am disappointed
in Kali ,the new training provider. I have had numerous problems with this website, but am confident that Agincare management and administration are in the process of sorting this out. I look forward to a good result.
I appreciated Gemmas visit yesterday.
Gemma is very competent in her role as Deputy Manager.
Written by Sarah Lee- Care worker

7 agosto 2024
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Risposta di Agincare

Thank you for taking the time to leave a review and we really appreciate your feedback. We will pass on your kind words to the team. Rest assured that the training portal is being reviewed to ensure that all team members can access additional training for further career development.

Valutata 5 stelle su 5

I have worked for Agincare for 6 years…

I have worked for Agincare for 6 years now, I can not see myself working for anyone else.
The support i get from the central office is incredible.
Gemma visits often and provides support when ever i need and the office are always happy to answer any questions when i call.

6 agosto 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We really appreciate your kind words and will make sure we pass this onto the team. Many Thanks

Valutata 5 stelle su 5

Excellent

Excellent, efficient, punctual and helpful.

25 luglio 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. Your feedback is very much appreciated.

Valutata 5 stelle su 5

Texas meets Agincare

Responsive, professional. I had a particular problem and everyone was great.

8 luglio 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We really appreciate your kind words. Many thanks.

Valutata 5 stelle su 5

Charlee Williams wonderful carer

I recently came out of hospital and I was lucky enough, after a bit of a disaster to be sent a lovely, happy young lady, Charlee Williams. Charlee was extremely capable and helped me with everything with a smile. Being with me 24/7 it was lovely to have conversation with someone interesting. If I need the same assistance again I would ask for Charlee if possible.

9 luglio 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We really appreciate your feedback and and will ensure that we pass on your kind words to Charlee and the team. Many Thanks

Valutata 5 stelle su 5

Agincare is an outstanding company to…

Agincare is an outstanding company to work for. Its friendly and inclusive atmosphere ensures that every employee feels like a crucial member of the team. The team is incredibly supportive and approachable, creating a work environment that is both nurturing and rewarding. As a carer, I am truly grateful for the encouraging and inclusive culture at Agincare, and I couldn't envision working for any other company.

9 luglio 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. Your hard work and dedication to helping people in the community is truly amazing. You should feel incredibly proud. Many Thanks

Valutata 5 stelle su 5

In regards to Kirsty and Chelsea at…

In regards to Kirsty and Chelsea at dunboyne court

I just wanted to let you know how much I appreciate your outstanding leadership and support as my line managers. Your guidance and mentorship have been incredibly valuable to me and it's helped me progress with in my new position. Your dedication to creating a positive work environment and providing constructive feedback have made a real difference.

Your work ethic, and communication skills inspire us to do our best. Your ability to make strategic decisions and build a strong team dynamic are truly commendable. 

Thank you for being such amazing managers. Your influence has been significant, and we are lucky to have you leading the teams.

Naomi Norton

8 luglio 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We will pass on your kind words to the team.

Valutata 5 stelle su 5

The head office are informative and…

The head office are informative and helpful, the staff in the home were kind and friendly towards us whilst we visited the home and we feel secure in the fact we have chosen the right place for our mum.

2 luglio 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We are so pleased to hear that you are happy with the choice of home for your mum. We will pass on your kind words to the teams. Many Thanks

Valutata 5 stelle su 5

I had opportunity to work for Agincare…

I had opportunity to work for Agincare but I relocated and missed the opportunity but looking forward to work for them in the future because they’re one of the best care providers I have seen

30 aprile 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We really appreciate your kind words and would be delighted to have you back. Many Thanks

Valutata 5 stelle su 5

Your prompt response to my contacting…

Your prompt response to my contacting you, finding a wonderful experienced carer; Tsvetelina and the helpfulness and experience of all your staff has been amazing
Joanne made a very accurate and thorough assessment of my fathers needs. Alison found an excellent carer and Matt arranged for both to get a live in carer all within 4 days of my first approaching Agincare. Due to their swift action my father was able to come home from hospital within 48 hours of Joanne’s assessment and I was able to take a desperately needed break that had been planned prior to my fathers illness. Thank you to Matt, Joanne, Alison and Tsvetelina

13 giugno 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We are so pleased to help and care for your father to ensure you take a well deserved break.

Valutata 5 stelle su 5

Fantastic Carer

I’ve worked jointly with a carer named Charlie for the past week with a client. She has been fantastic!!! She is kind, patient, enthusiastic, friendly and extremely professional. She is very proactive and doesn’t let anything go unnoticed! She’s on top of her game! I would definitely work with her again and would recommend her to anyone who needs a great carer 😊

19 giugno 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We are so pleased to hear this and we are sure that the client is extremely happy too. Many Thanks

Valutata 5 stelle su 5

St Peter's Park Care Home.

The home is in a beautiful setting in Bexhill Old Town. Roy's room has a pleasing view into the garden and his surroundings are quiet and peaceful.The care staff are welcoming, efficient and caring and Roy's condition has improved since he arrived several weeks ago. The food looks of good quality and Roy enjoys a good appetite for it.We are very pleased with our choice of Nursing Home.

15 maggio 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We are so pleased to hear that Roy is happy and comfortable. We will pass on your kind words to the team. Many Thanks

Valutata 5 stelle su 5

Super Helpful

Dealing with a team of people who are efficient but more importantly, understanding and caring is rare. Thank you for the speed in which you helped our family make an emotional and hard decision. Thank you Matt, Stacey, Dave, Louise & Sandy.

23 maggio 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We really appreciate the feedback and will pass on your kind words to the team. Many Thanks

Valutata 5 stelle su 5

Moving in. We moving mum into her new home…

We are moving mum into her new home today. So far I have found everyone really friendly and helpful getting to this point. Any questions have been answered promptly and we had a swift reply after she had been assessed and accepted, this made the process less stressful. Mum and I look forward to meeting the rest of the carer's. S Fairman (daughter)

16 maggio 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We are so pleased that you have been pleased with the service so far. The care team are very much looking forward to welcoming your mum into the home.

Valutata 5 stelle su 5

very friendly and helpful staff.

very friendly and helpful staff.
nicely appointed rooms and common areas, and dining rooms
lovely grounds for residents to look at from their windows and the dining rooms

20 maggio 2024
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Risposta di Agincare

Thank you for taking the time to leave a review. We are so pleased to hear that you are happy with the home. We will pass on your kind words to the team. Many Thanks

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