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Dettagli dell'azienda


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

8 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(8)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

New royal blue purse defected in four places

Hello Yasmin,

It's been 5days of awaiting a return note and free return label. I sent a follow up email with no response.

I bought a new royal blue purse and it's defected in four places with the video mailed to you.

Your policy has a number of days to return an item. Please I need the return note, free return label and a full £24 refund.

I am genuinely unhappy with this purchase and wish I saw your reviews early.

31 agosto 2026
Non scritta su invito
Logo di Aftershock London

Risposta di Aftershock London

Thank you for sharing your feedback with us. We're truly sorry to hear that your experience didn't meet your expectations. We hope that the issue was resolved and we hope to have the chance to serve you better in the future. Thank you for giving us the opportunity to improve.

Kind regards,

Yasmin

Valutata 5 stelle su 5

Beautiful evening bags

I recently ordered an evening bag from Aftershock London and I'm genuinely impressed. The quality is outstanding - beautifully designed, well-made, and perfect for my outfit. It feels premium without the premium price tag.

Customer service from Yasmin was brilliant from start to finish. She answered my questions quickly, helped me to choose the right style, and made the whole experience smooth and enjoyable.

Delivery was fast and the bag arrived perfectly packaged, with great attention to detail. It was ready to use straight out of the box.

I'm absolutely delighted with my purchase and have already had so many compliments on the bag. Highly recommend Aftershock London if you're looking for stylish, high-quality evening bags and excellent service!

11 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I absolutely love shopping at Aftershock London!

I absolutely love shopping at Aftershock London! The dresses are stunning, elegant, and perfect for special occasions. The fabric feels luxurious, and the fit is always spot-on. Delivery was quick and the packaging was beautiful. Highly recommend for anyone looking for classy, statement pieces!

23 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic products

Fantastic products, great customer service and fast delivery. I love the knitwear tops I ordered before Christmas. They were so cosy and warm. What I love about Aftershock London is that they have a wide variety of styles, both casual wear and evening wear. They also have quite a few transition styles that you can wear from desk to dinner. I could style all the knitwear tops I bought up or down for the perfect look, wear them to work and then for Christmas dinners and parties. Amazing company and very happy with my purchase.

25 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Do not purchase

Placed an order on 18th December and it had 4-5 days delivery time. Now 5th January and I still haven’t received it. No email update or anything. Tried to contact them via email but no response. Don’t buy from this company they sound like scammers.

5 gennaio 2025
Non scritta su invito
Logo di Aftershock London

Risposta di Aftershock London

Thank you for sharing your feedback with us. We're truly sorry to hear that your experience didn't meet your expectations. We hope that the issue was resolved and we hope to have the chance to serve you better in the future. Thank you for giving us the opportunity to improve.

Kind regards,

Yasmin

Valutata 1 stelle su 5

Seems this may be a scam

So, this company were excellent with responding to queries and delivery. Responded well to sorting return. But since I returned my order - it has been 3 weeks and no refund, no response to emails now after being so prompt before. Odd right? Responded so kindly and promptly when buying and when wanting to return but go into silence when chasing a refund. It appears this company may be a scam.
I would appreciate a response to my emails and a refund asap.

25 novembre 2024
Non scritta su invito
Logo di Aftershock London

Risposta di Aftershock London

Thank you for sharing your feedback with us. We're truly sorry to hear that your experience didn't meet your expectations. We hope that the issue was resolved and we hope to have the chance to serve you better in the future. Thank you for giving us the opportunity to improve.

Kind regards,

Yasmin

Valutata 1 stelle su 5

Sent return in 3 weeks ago,no…

Sent return in 3 weeks ago,no acknowledgement and no reply to 3 emails!

6 luglio 2024
Non scritta su invito
Logo di Aftershock London

Risposta di Aftershock London

Thank you for sharing your feedback with us. We're truly sorry to hear that your experience didn't meet your expectations. We hope that the issue was resolved and we hope to have the chance to serve you better in the future. Thank you for giving us the opportunity to improve.

Kind regards,

Yasmin

Valutata 1 stelle su 5

Do not recommend

Placed an order and need to return as it seems their sizing is not correct on their website. I’ve emailed for a return note, as that is their way to handle returns and I have had no acknowledgment.

15 aprile 2024
Non scritta su invito
Logo di Aftershock London

Risposta di Aftershock London

Thank you for sharing your feedback with us. We're truly sorry to hear that your experience didn't meet your expectations. We hope that the issue was resolved and we hope to have the chance to serve you better in the future. Thank you for giving us the opportunity to improve.

Kind regards,

Yasmin

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