Do not use this company if you have red Mazda paint as they cannot repair this without it having the 'orange peel' effect. Went back twice and still awful (brought it back in the rain too to try and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I unfortunately hit a large deer and sustained quite a bit of damage to my golf. One quick form filled in online resulted in ADWilliams phoning me to arrange the repair. I was able to drop the car off... Leggi di più
L'azienda ha risposto
AD Williams were kind, thoughtful and efficient. I had gone over a 'ninja' bollard in a car park causing a bit of the bumper to be scraped away and they sorted my car our completely - insurance and al... Leggi di più
The Horley workshop did a truly magnificent job restoring the body work on my Volvo saloon to make it as good as new, just from the factory. Not only that, but the work was undertaken speedily - with... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Informazioni di contatto
Copthorne Bank, Copthorne, RH10 3JF, Crawley, West Sussex, Regno Unito
- 01342 713 415
Le persone hanno visualizzato anche
Really good communication throughout…
Really good communication throughout the process and the repair looks amazing! Thank you

Risposta di AD Williams - Crawley
Brilliant customer service
I have used AD Williams three time snow both privately and via insurance and I will not hesitate to use them again should I need to.
I have found their customer service to be excellent each time and work completed to a high standard.
I will recommend them to anyone who needs car accident repairs.
Straight Forward
Quick and easy to arrange everything I needed.
Repair was done earlier than estimated timelines too, which was nice.
AD Williams provided a timescale and…
AD Williams provided a timescale and delivered on time… their work was professional and the finished result was perfect. I couldn’t have asked for more. Thank you everyone x
Really polite and helpful Office staff…
Really polite and helpful Office staff and colleagues delivering courtesy car and subsequently ,my repaired vehicle.
So happy with the service provided &…
So happy with the service provided & the repair. On point with everything included how fast their communication & my repair was dealt with. Without any hesitation, I can fully recommend AD Williams in the future. Perfect 10/10 Thanks for being so understanding & helpful, really appreciated it.
True cratfmanship
The Horley workshop did a truly magnificent job restoring the body work on my Volvo saloon to make it as good as new, just from the factory. Not only that, but the work was undertaken speedily - with out my asking they gave my car priority status. Their quote was significantly lower than others I received and they gave me a discount for cash .Finally they offered to pick me up from home - almost 20 miles away - to collect my car. Fantastic value for top quality workmanship. I am recommending them to all my friends and contacts. Thanks so much.
Mark Underwood has amazing customer…
Mark Underwood has amazing customer service. Always goes above and beyond. He is extremely knowledgable and always goes that extra mile to make the customers feel looked after. Highly recommend this company :)
Crash Repair
Brilliant job on the paintwork and always return your calls and emails.
They kept me informed always
They kept me informed always . They told me what to expect , the service was amazing . Highly recommend them , they go way and above what that have to do . Melanie from Surrey
Terrible body shop
Terrible body shop, avoid at all costs.
Don't bother raising anything to management, they let Simon Martin lie to DirectLine to avoid having to actually complete a repair and now we are left with a car that is not repaired.
Good service
Good service. Took my van in to have the rear doors repainted. Completed on time. Well done to Simon and his team.
Perfect Service
Received my car back from AD Williams Copthorne and I am very impressed. They have fixed it well and liased with the insurance company completely and have been professional and efficient as well as friendly and knowledgeable. I would recommend them to everyone else!
I never write reviews but …
I never write reviews but felt compelled to make a ‘ salute’ after such a great experience with Simon and his team at AD williams ! They did an incredible job on our VW car - it even came back clean and sparkly inside and out!!
Great service- so positive and helpful and the insurance company (Jan @ motor claims network ) were wonderfully thorough and efficient in regards to insurance and car hire while our vehicle got fixed!!
I was so impressed - that took all the stress out of a pretty stressful / potentially expensive situation!!
Brilliant!!
Highly recommend!!
Really good service
AD Williams were kind, thoughtful and efficient. I had gone over a 'ninja' bollard in a car park causing a bit of the bumper to be scraped away and they sorted my car our completely - insurance and all. It looked perfect afterwards. They also lent me a unicorn (courtesy car!) for interim travel. Hugely appreciated - staff were really friendly and polite.
Thank you, Jay and team!
Just want to say thank you to the team at AD Williams Crawley after I was involved in a non-fault accident and my car needed to be repaired. A special thank you goes to Jay who really went above and beyond! Jay ensured that I was kept in the loop, meaning I felt confident that my repair was up to a high standard and he even stayed past his working hours to allow me to collect my car, so that I didn’t need to take time off work… thank you, Jay! Really pleased with the standard of repair and the whole team are a delight! Thank you AD Williams for making a stressful situation, somewhat less stressful! ☺️
Absolutley outstanding customer…
Absolutley outstanding customer service, friendly and professional with the quality of repair to my vehicle being faultless.
A big thank you to Simon, Mark, Lauren, Jay and of course the rest of the team who did the work.
You truly are the unsung heroes ..
Thank you for a seamless service
Excellent service
I used AD Williams - Crawley last year and was extremely happy with the work that they did for me. I called upon their service once again last week and am delighted with the outcome. I am naturally "car proud"; the body work job was small but important to me that it was repaired to a factory finish. Simon the site manager was in regular contact with me and the repair was completed in days and to perfection. A big thank you to Simon and the Team. Highly recommended.
Friendly service and support
Friendly service and support.
Easy to change repair date du to unforseen circumstances.
Repair took a while longer than anticipated due to parts waiting time. But very satisfied with the result!
Definitely would recommend this repair service.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.






