Absolutely pathetic experience dealing with Adventure Corp. Dispatch times were unacceptable, stock/supply was clearly not under control, and communication was next to useless. Once they had th... Leggi di più
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Scopri cosa dicono le persone
What horrible customer service!!!! I ordered a Caterpillar hivis jacket via Adventureco on Big W marketplace and the product they sent was faulty. I raised a ticket and initially they were responsive,... Leggi di più
Your upfront guy Andy was a blessing to me after trying so hard for many hours to find the right barefoot running shoes. None so ethically produced. So inspired by your commitment to sustainabil... Leggi di più
I would give zero stars if it were possible. On March 1, I ordered Lightweight Men’s Driving Shoes in size 12. A package arrived on 4/5, with no invoice, and containing the wrong shoes / wrong size.... Leggi di più
Dettagli dell'azienda
- Negozio di abbigliamento e attrezzature outdoor
- anche in
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di borse e valigie
Scritti dall'azienda
We care for our Planet and People, team up with the best people and brands with the mission to help preserve the world we live in. Our mission is to provide the best and most sustainable outdoor brands, while minimising the impact on the environment. The connection between sustainable manufacturing and the environment is an important one for us as we strive to inspire better adventures for tomorrow. We also know the importance of quality outdoor and adventure gear. We really do! That's why we stand behind all our products with a 100% satisfaction guarantee, with the best brands from around the world.
Informazioni di contatto
10 View Street, 2210, Peakhurst Heights, Australia
- 1800 845 224
- andy@adventureco.com.au
- adventureco.com.au
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Great products and great service.
Great products and great service.
Except for the thinsulate shooters gloves that the stiching let go on first time I tried them on.
Merino wool LS
Merino wool LS: wore in autumn in Tassie while mountain biking, without a backpack. Barely sweated, didn't get stinky, was warm early in the morning too. Cannot fault it. Customer service was without delay too.
Exceptional across the board
I couldn't be happier with the level of service and care provided by Andy and the team at Adventureco. From my first inquiry he was responsive, attentive, and took great care to understand my needs and explain my options in detail. Their generous returns policy and easy to use website was the icing on the cake.
I would happily shop here again and would gladly recommend Adventureco to my friends.

Risposta di Adventureco
Item quality is excellent but wrong one…
Excellent quality and service fast delivery and value for money. I recommend this store and the service of the staff was excellent. 5 out of 5

Risposta di Adventureco
Awesome customer service
Awesome customer service. Can speak highly enough of these guys performance.
Great site navigation
Great site navigation, great follow up on shopping cart. Postage seems too expensive!

Risposta di Adventureco
The service I received was excellent
The service I received was excellent. I could not have had better.
Thankyou
Barbara Jankowiak
Quick and good service
Quick and good service, but the items were all sent separately which seems a little unsustainable. I liked that a couple of them were wrapped in compostable bags though.

Risposta di Adventureco
Great customer service & great…
Great customer service & great knowledge. High quality products
Some feedback
Pretty slow with postage...
Sorry mate, forgot you are in Melbourne where there seems to a lockdown or public holiday happening most of the time. I take back back what I said about slow postage.

Risposta di Adventureco
Your upfront guy Andy was a blessing to…
Your upfront guy Andy was a blessing to me after trying so hard for many hours to find the right barefoot running shoes. None so ethically produced.
So inspired by your commitment to sustainability rather than just adding to the pollution of this beautiful yet suffering planet. The Creation ordinance : to care for the planet and its peoples too. You are doing your best.
Looking forward to receiving and running in the shoes Andy helped me choose.
Thanks heaps Andy and Vivobarefoot
GBU!!
Anne
Haven't received any updates on my…
Edit: my order has arrived within one week, I didn't receive any shipping information but it was dispatched the day after I ordered. customer service has been very helpful and resolved the issue within minutes.
Haven't received any updates on my order after one week even though the product was in stock. After the payment confirmation I haven't received any updates regarding delivery, the company isn't following their own shipping policy as stated on there website. I also wasn't able to get the 10$ discount of the first order despite signing up to the newsletter.
Edit: customer service has now contacted me after I reached out to them and my order is being shipped

Risposta di Adventureco
Vivobarefoot Shoes Resized – Thx Andy!
I was chasing Vivobarefoot shoes and determined my shoe/feet size according to directions, but made a note in my order to Adventureco that this seemed a bit off and made mention of other branded running shoe sizes I wear. Got a call from Andy at Adventureco to discuss and with his great working knowledge across shoes brands and the like he re-sized me up. They have arrived and are spot on! Thanx Andy!
Great quality product
Great quality product
Fast free local delivery without extra plastic packaging
Have been shopping here since shop opened and have always been happy with all purchases
I reached out to Andy to ask for a…
I reached out to Andy to ask for a different delivery address than the one I had entered and he responded immediately and had no issues arranging for me. Great customer service in action, right there!
I thought the balaclava was great
I thought the balaclava was great, it's has been well stitched together, the only thing is I wish it was a bit longer at the bottom
I give this business 5 stars without hesitation
I give this business 5 stars without any hesitation...l have found Andy a pleasure to deal with and he has gone the extra mile to be helpful in my orders..l would certainly deal with them again and would definitely pass it on to family and friends...
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