Excellent service ,and delivery and well made heaters,although fortunately my son is good at DIY as the latest heater we purchased ,the plastic earth prong had snapped off on the plug so had to renew... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Doing 2 developments and used this company. Their customer service is outstanding. They answer calls promptly and go above and beyond to sort any issues. I wish every company had customer service... Leggi di più
L'azienda ha risposto
The company was very helpful when I called for information before placing an order. I then ordered the exo ceramic core radiators online. Ordering was straightvorward and they arrived promptly within... Leggi di più
L'azienda ha risposto
Even if I had a problem with the items delivered they were very nice and resolve the issue very quickly, the customer service is very good.
Dettagli dell'azienda
Scritti dall'azienda
Adax Solaire is the UK’s authorised distributor of ADAX electric heaters, trading from North Yorkshire since 2009. Focused on providing great customer service and aftercare. As well as the best quality WiFi-enabled panel heaters, infrared panels, electric heated towel rails, bathroom heaters, and outdoor patio heaters with fast and cost-effective shipping. With over 25,000 customers and UK stock held for fast dispatch, expert advice is available by phone on 01325 717 899.
Informazioni di contatto
New Row, DL11 7AW, Eppleby, Regno Unito
- adax-solaire.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very happy with advice given prior to…
Very happy with advice given prior to purchasing my radiator.

Risposta di SolAire Heating
Is there anything on stock?
According to the adax-solare website the radiator was on stock. After ordering, paying and receiving the order confirmation I received one day later a message that the item was not available, only one on stock and that badly dented. And not available any more … That website is a waste of time, a lot of items but a significant amount not on stock. And the ones declared to be available suddenly aren’t.
Two stars because the refunding process worked smoothly.

Risposta di SolAire Heating
Used these for different developments great towel rails
Doing 2 developments and used this company. Their customer service is outstanding. They answer calls promptly and go above and beyond to sort any issues. I wish every company had customer service as good as this. The decorator lost screws for the towel rail and we called SolAire and they are organising to post some spares out. After dealing with them for a number of purchased we would 100 % recommend the. The towel rails are also very well built and offer great value for money.

Risposta di SolAire Heating
Lovely radiators
Lovely radiators, very clean and modern. Very
Simple to hang on the wall. Great service from James at Sol*Aire.
Unbelievably- Excellent
Hi - I rang for advice twice and talked to someone who knew their product- and gave good helpful replies to my questions- delivery dates were flexible and next day if required- delivery- to the centre of York was by a bike !! With great care !! These 3 heaters are heavy and it wasn’t the only packages he was delivering- fantastic- the heaters themselves are excellent looking and very solid and well made - they have all the controls anyone needs - overall as is obvious by my comments- unbelievably excellent——-
Easy end to end
Easy online ordering process and rapid delivery to an alternative address.
Good prompt service at a very competitive price.
Having seen the heater I wanted online, I called the firm to confirm details, price and delivery times. I ordered, and it arrived promptly as promised. Very happy with the heater now it's installed.
Purchasing a SolAire Radiator
Purchasing a SolAire radiator was easy, the unit arriving well packaged and within a few days of ordering. Initial questions were also answered promptly.
Order for heaters arrived the next…
Order for heaters arrived the next day......excellent
Absolutely incredible service
Absolutely incredible service, ordered, dispatched and delivered so quickly and efficiently, can’t fault anything.
Great service and product
Great service and product only reason for 4 stars no notification that item had been dispatched
Great Shopping Experience
I am very pleased with my purchase. The radiator towel rail was easy to install and not to difficult to programme. I love that it has so many functions and I found the perfect setting for my needs.
Wrong size radiator ordered
I ordered a panel radiator and selected the wrong size, due to my own incompetence. I contacted James in customer service and explained my mistake.
He told me to return the original radiator and I re-ordered another. This arrived 2 days later and I also received a £80 refund, which I was well happy with.
I have used Adax before and there products are of a very good standard. I was well impressed with the customer service this time though.
Thanks Doug Jee
Good value and quick delivery by APC
delivered promptly

Risposta di SolAire Heating
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.














