AcuraPartsWarehouse.com Recensioni 528

TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Never again! I needed a specific part for my Acura RDX right away. I ordered it from Acura Parts Warehouse as it was listed as in stock. Three days went by and I heard nothing about my order. I ended... Leggi di più

Valutata 5 stelle su 5

Parts are brand new and genuine Acura parts. Price was great compared to buying at the dealer. Shipping was fast and the parts were well packaged. Very happy with purchase. Highly recommend AcuraParts... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Acura parts warehouse always sends out my products on time and the part ordered is always correct. I have never had a single issue with this distributor and they are wonderful to do business with.... Leggi di più

Valutata 5 stelle su 5

Part description was accurate and OEM. Used the chat feature to be sure this would fit. They had a part I needed for a 90's Japanese made sedan that had been discontinued. Good clean website as well.... Leggi di più

Dettagli dell'azienda

  1. Negozio di autoricambi

Scritti dall'azienda

Looking for genuine Acura parts and accessories at affordable prices? Look no further than AcuraPartsWarehouse.com! As the leading supplier of brand-new, genuine Acura parts, we offer substantial discounts on products shipped directly from authorized Acura dealers to your doorstep. Established as a family-run business for over a decade, we pride ourselves on providing our customers with an extensive range of genuine Acura parts and accessories, including those hard-to-find items.

Scritti dall'azienda


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

528 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 89% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

False "item has shipped" email

On 2/6/26, I received an "item has shipped" email but the following day and subsequent days tracking showed no progress and USPS still waiting for the package. It Wasn't til 2/11/26 that it was in USPS hands. They lied about the package being sent and When I tried to return the part, they denied my return due to minimum price policy. They dismiss their customers instead of owning their mistake. Customer service is the worst I've ever experienced.
2/25/26
It wasn't till 2/11 that it was in USPS possession. So don't say that it was out of your control. Admit your mistake and do what's right.

11 febbraio 2026
Non scritta su invito
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Risposta di AcuraPartsWarehouse.com

Thank you for your feedback.
While shipping delays and handling issues are unfortunately outside of our direct control once the package has left our facility, we understand how frustrating this situation must be. Unfortunately, per our return policy we cannot proceed with your RMA due to under $8 per unit. Please refer to our return policy below. Again we apologize for the inconvenience.
www.acurapartswarehouse.com/service/acura-return_policy

Valutata 1 stelle su 5

Do not trust their return policy

Once we started the work on my car, we found the part was not needed. An RMA for the return was approved within the 30-day period. In the e-mail it said that a specialist would reach out to me to review shipping options. No one ever reached out. I reached out a few days later and was told since the part was not shipped within the 30 days, I can no longer return it. And they also said (rather rudely) that the e-mail did not say anything about a specialist reaching out, which it absolutely did.

13 febbraio 2026
Non scritta su invito
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Risposta di AcuraPartsWarehouse.com

Thank you for your feedback.
We are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future. Your feedback is essential for improving our services.

Valutata 1 stelle su 5

Poor quality, Poor customer service

I bought this cup holder assembly (with the sliding segmented lid) as a replacement for my 2009 Acura TL.
Installation went smoothly and it fit perfectly (its a very simple install). However, the very next day, while simply opening the sliding lid (normal gentle use, no excessive force), one of the plastic segments cracked and broke off. This is clearly a manufacturing defect in the material or design.
I contacted the seller right away. They refused any replacement or refund, stating that because the part was "installed," it's not eligible for return—even though the failure happened within 24 hours due to normal operation, not misuse or damage during install.
This is very frustrating, since Im right back where I started with a broken cup holder and Im out $180. The no-exceptions policy on returns for installed parts leaves buyers with no recourse for defective items.
If you're considering this for a 4th-gen Acura TL, I'd look for a higher-quality option (perhaps OEM or a better-reviewed aftermarket brand) or check forums like AcuraZine for proven fixes/mods. Save yourself the hassle and money—1/5 stars.

6 febbraio 2026
Non scritta su invito
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Risposta di AcuraPartsWarehouse.com

Thank you for your feedback.

We apologize for the confusion; we have reached out for images and part labels after the initial denial message. Please follow the instructions and submit images, as we are further reviewing your case. Again, we apologize for the inconvenience.
Thank you for your understanding.

Valutata 1 stelle su 5

Missing part and no resolution

I purchased three items from Acurapartswarehouse.com with mixed results. I ordered Roof Rails (Chrome), Crossbar (Silver) and the Bike Attachment (Roof Mount) Part #08L07-E09-200. The first two items arrived with all the parts included and were promptly installed on the vehicle with no issues.
However, when we went to install the bike mount, we discovered a critical part was missing the “Rear Plate”, without that piece the mount cannot be mounted to the crossbars. Pictures were provided to Acurapartswarehouse.com which stated all the parts were there. I asked that they review the pictures again and was told I would need to go to an Acura dealer to find the specific part number and get it from them. They (Acurapartswarehouse) said that they determined all the parts were there and that was the end of discussion.
I was going to send the part back but I figured once it was returned and then they realize not all the parts were there I would not get the refund and would also be on the hook to have it shipped back to me. I asked Acurapartswarehouse.com to have someone there open a bike attachment box and check, but was again told no I had to go to a dealer they don’t have a parts person to look for parts numbers. I was unable to obtain the part number from the dealer; I got part numbers for everything but the rear Plate.
The box the bike attachment arrived in was falling apart, and I suspect the missing part may have fallen out during shipping. Now, I’m out $166, with a part I can’t use, and no help from the company to resolve the issue.
If you’re able to get the parts you order from this site, it’s great. But if something is missing or goes wrong, don’t expect much help. Currently, I’m stuck with an incomplete product and no solution from Acurapartswarehouse.com

6 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Fast

Fast, friendly service with a great product that exceeded my expectations.

28 gennaio 2026

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