As a new student of acupuncture I needed quite a lot of help placing my first order. The staff were courteous, knowledgeable and went above and beyond to answer my questions, even taking time to sourc... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
AcuPrime has a good customer experience where a helpful person answers the phone to take an order. I understand this may be an extra business expense, but my original order was cancelled due to a na... Leggi di più
Superb service!! I’ve ordered a different make previously 3 times from elsewhere and been let down. Reordered through this company and was delivered the very next day High quality and well packaged... Leggi di più
L'azienda ha risposto
Purchased a TDP lamp from acuprime. I looked around for ages trying to find the best one. I contacted AcuPrime and found them so helpful and accommodating compared to other companies I contacted. This... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agopuntore
- Clinica di agopuntura
- Fornitore di prodotti di bellezza
- Negozio di medicina cinese
- Fornitore di attrezzature per fisioterapia
Informazioni su AcuPrime®
Scritti dall'azienda
10% off your first order* Shop Products Follow Us on Facebook Our Blog Contact us
Why Choose AcuPrime?
At AcuPrime we supply anything from acupuncture needles to cupping sets and moxa rolls. All your traditional Chinese medicine products in one place! Simply put we are your direct link to the manufacturers.
Our brands include DongBang Medical, Meridius, Seirin, Orca and Sedatelec.
We aim to deliver and supply excellence throughout the UK to practitioner’s and wholesalers alike. We have been trading for over 20 years, so you know you can count on us.
We offer on-site professional advice on all our products, next day delivery & international shipping.
Come discover excellence at sensible prices.
Check out our website above or get in touch with us today, we would love to hear from you!
*Enjoy 10% off your first order when you sign up for our latest news & offers
Informazioni di contatto
1 The Forrest Units, Hennock Road East, EX2 8RU, Exeter, Regno Unito
- +44 (0) 1392829500
- info@acuprime.com
- acuprime.com
4,9
Eccellente
392 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
48 hr delivery noe excess packaging.
48 hr delivery noe excess packaging.
Got lots of bits on sale.
Free delivery.
23 luglio 2024
Risposta di AcuPrime®
Hello Ollie.,
Thank you leaving us a great review, we are glad to hear your request was promptly fulfilled by us.
Kind regards,
The Acuprime Team
My trainer is knowledgeable
My trainer was punctual, friendly and always ready to help. Each session was quite helpful to my recovery.
15 luglio 2024
Risposta di AcuPrime®
Hello Eunice,
Thank you leaving us a great review, we are glad to hear your had a good experience
Kind regards,
The Acuprime Team
Risposta di AcuPrime®
Hello John,
Thank you for leaving us a positive review.
We are happy to hear that we are able to provide you with our excellent service and that your order got to you immediately.
If you have further inquiry, please do not hesitate to contact us.
Kind regards,
The Acuprime Team
Risposta di AcuPrime®
Hello NSari,
Thank you for leaving us a positive review,
We will do our best to keep our price down and offer discounts on valuable products.
Kind regards,
The Acuprime Team
Excellent customer service
Excellent customer service, very competitive prices, exceptional delivery.
Very happy with your service and highly recommended.
21 giugno 2024
Risposta di AcuPrime®
Hello Tarek,
Thank you for your fine and great review.
We are glad to hear that your find our customer service as excellent and appreciate our competitive prices.
We also like to thank you for recommending acuprime.
Kind regards,
The Acuprime Team
Risposta di AcuPrime®
Hello Rosesoan,
Thank you for leaving us a positive review.
We are happy to hear that your order arrived immediately.
If you have any other inquiry, please do not hesitate to contact us.
Kind regards,
The Acuprime Team
Acupuncture needles
I am doing my orders over the phone. Is easier for me and the company is very helpful.
19 giugno 2024
Risposta di AcuPrime®
Hello Ferda,
Thank you for leaving us a nice review.
We are always happy to accommodate you whenever you need to place your order over the phone. We are also ready to help whenever you need further assistance.
Kind regards,
The Acuprime Team
Risposta di AcuPrime®
Hello Alex,
Thank you for leaving us a sweet review.
We are glad to hear that your order was delivered to you immediately. We will always try to process your order as soon as possible to get them to you quickly.
Kind regards,
The Acuprime Team
You forgot to send one item.
11 giugno 2024
Risposta di AcuPrime®
Hello Davide,
Thank you for leaving us a review.
We deeply apologise for missing an item on your order.
We will inform our dispatch team about this to rectify the mistake as soon as possible, and to avoid this situation in the future.
Kind regards,
The Acuprime Team
Very good needles and good service
11 giugno 2024
Risposta di AcuPrime®
Hello Dalia,
Thank you leaving us a positive review.
We are happy to hear that you are satisfied with our products and our service.
We will continue to keep the quality our needles at the highest possible.
Kind regards,
The Acuprime Team
Excellent customer service!
Always had graet service from Acuprime over the years. Especially from Matteo whose excellent customer service and professionalism in helping resolving after sales issues is second to none!
Thank you Matteo!
Mei Cheung
6 giugno 2024
Risposta di AcuPrime®
Hello Mei,
Thank you for leaving us a positive review.
We are please to hear that Matteo is able to help you on your order. He is one of our finest member of the Acuprime family. He is always ready to help and more than happy to assist.
We will inform him of your praises.
Kind regards,
The Acuprime Team
Pure decency and dignity, WELL DONE ACUPRIME
I have been buying from AcuPrime for a couple of times now.
Their products are perfect for my needs, mostly needles and Chinese med equipment, it’s hard to find the right needle brand/quality that I am used to and AcuPrime has a great range and the exact brand/length and quantity that I need!
Moreover, on my last order I made a mistake and ordered the same order twice (computer glitched probably) the sum of the 2 orders was around 500£ which for a small business like mine it’s a lot of money.
Fortunately, one of the company staff noticed the double order and sent me an email stating they have noticed this and refunded the second order so I can have the money back in a few days!
This is pure decency and dignity!
WELL DONE ACUPRIME for being friendly and honest with your clients!
I would highly recommend visiting the website and purchasing their products and services.
29 maggio 2024
Risposta di AcuPrime®
Hello Mr Hassan,
Thank you so much for leaving us such a wonderful review. We are glad that we are of service to you and that we are able to show you our honesty towards all our customers through our service.
We are humbled by your kind words and we will continue to do the right thing every time an opportunity arises. Furthermore, we will look into the website glitch to avoid the issue from happening again.
We would like to thank you again for trusting us and recommending us.
Kind regards,
The Acuprime Team.
I choose acuprime as I believe their…
I choose acuprime as I believe their products are quality and value for money. The products arrived quickly. I didn’t give 5 stars because I found the website a little cumbersome to navigate.
24 maggio 2024
Risposta di AcuPrime®
Hello Simon,
Thank you for leaving us a kind review. We are glad to hear that you received your order immediately, and we are so happy to hear that you appreciate the quality of our products.
Rest assured that we will try to organise our website in a way that the navigation will be easier in the future.
Kind regards,
The Acuprime Team
Risposta di AcuPrime®
Hello Michaela,
Thank you for leaving us a positive review. We like to offer everyone the easiest and fastest way to get your order to you, we will continue to provide you this service every time you order.
Kind regards,
The Acuprime Team
Risposta di AcuPrime®
Hello Marco,
Thank you for leaving us a positive review, we are very happy to hear that you use our products to fill up your stocks.
If you need any further assistance on our products and services, please do not hesitate to contact us.
Kind regards,
The Acuprime Team
Easy transaction
Quick, smooth transaction. No need to contact company as everything was as needed the first time.
8 maggio 2024
Risposta di AcuPrime®
Hello Ronald,
Thank you for taking the time to leave us a great review. We are glad to hear that you got everything you needed without contacting us. However, if you do need our assistance in the future, please do not hesitate to contact us. We are more than happy to assist.
Kind regards,
The Acuprime Team
I always order my acupuncture kit from…
I always order my acupuncture kit from acuprime... I guess it's all in the name isn't it 😁
7 maggio 2024
Risposta di AcuPrime®
Hi Jesse,
Thank you leaving us a fantastic review. We are extremely happy to hear that you always order from us. We will always be doing our best to give you all you need all in one place.
If there are other products you might need that we may be able to provide to you, please feel free to give us a call or send us an email.
Kind regards,
The Acuprime Team
Highly rated
As a new student of acupuncture I needed quite a lot of help placing my first order. The staff were courteous, knowledgeable and went above and beyond to answer my questions, even taking time to source a YouTube video on how to use the cun ruler I ordered. I was sent complimentary products to sample - the transaction and delivery was swift and efficient. I can't recommend Acuprime highly enough.
25 aprile 2024
Risposta di AcuPrime®
Hello Sarah,
Thank you for leaving us a great positive review. We are always happy to assist you if you need our support. You can contact us at anytime if you need more information about our products.
Kind regrads,
The Acuprime Team
Choice and speedy delivery.
15 aprile 2024
Risposta di AcuPrime®
Hi Josette,
Thank you for giving us a review, thank you for choosing us and appreciating our delivery options.
Kind regards,
The Acuprime Team
The friendly treatment
The friendly treatment, the quick attention and the willingness to solve the errors that arose on my part during the purchase.
12 aprile 2024
Risposta di AcuPrime®
Hi Martin,
Thank you for leaving us a review. We are happy to assist you on your purchase and we will always be there for you if you need help.
Kind regards,
The Acuprime Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.