As a new student of acupuncture I needed quite a lot of help placing my first order. The staff were courteous, knowledgeable and went above and beyond to answer my questions, even taking time to sourc... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
AcuPrime has a good customer experience where a helpful person answers the phone to take an order. I understand this may be an extra business expense, but my original order was cancelled due to a na... Leggi di più
Superb service!! I’ve ordered a different make previously 3 times from elsewhere and been let down. Reordered through this company and was delivered the very next day High quality and well packaged... Leggi di più
L'azienda ha risposto
Purchased a TDP lamp from acuprime. I looked around for ages trying to find the best one. I contacted AcuPrime and found them so helpful and accommodating compared to other companies I contacted. This... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agopuntore
- Clinica di agopuntura
- Fornitore di prodotti di bellezza
- Negozio di medicina cinese
- Fornitore di attrezzature per fisioterapia
Informazioni su AcuPrime®
Scritti dall'azienda
10% off your first order* Shop Products Follow Us on Facebook Our Blog Contact us
Why Choose AcuPrime?
At AcuPrime we supply anything from acupuncture needles to cupping sets and moxa rolls. All your traditional Chinese medicine products in one place! Simply put we are your direct link to the manufacturers.
Our brands include DongBang Medical, Meridius, Seirin, Orca and Sedatelec.
We aim to deliver and supply excellence throughout the UK to practitioner’s and wholesalers alike. We have been trading for over 20 years, so you know you can count on us.
We offer on-site professional advice on all our products, next day delivery & international shipping.
Come discover excellence at sensible prices.
Check out our website above or get in touch with us today, we would love to hear from you!
*Enjoy 10% off your first order when you sign up for our latest news & offers
Informazioni di contatto
1 The Forrest Units, Hennock Road East, EX2 8RU, Exeter, Regno Unito
- +44 (0) 1392829500
- info@acuprime.com
- acuprime.com
4,9
Eccellente
392 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have used this company for many years…
I have used this company for many years and have always found their products and service to be excellent.
31 gennaio 2025
Risposta di AcuPrime®
Hi Daniel,
Thanks a ton for your kind words! It’s awesome to hear that you’re happy with our products and services. And that you’re loyal to our brand!
Cheers,
The Acuprime Team
Risposta di AcuPrime®
Hi Ryosei,
Thanks a bunch for your 5-star review! We’re so glad you had a great experience with us.
Cheers,
The Acuprime Team
Acuprime is the best place for acupuncturists
The company is very reliable. They send me the needles that I bought and the bag to send the plastic tubes for recycling.
31 gennaio 2025
Risposta di AcuPrime®
Hi Mauro,
Thanks a bunch for your kind words! We’re thrilled to hear that you’re happy with our service and products.
Cheers,
The Acuprime Team
Good service
Good service! Orders normally arrive very quickly and when I recently had an issue with delivery, staff were quick to respond and sorted it out promptly- thank you.
17 gennaio 2025
Risposta di AcuPrime®
Hi Emily!
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with our products and with our service.
Cheers,
The Acurime Team
Thank you for the fast delivery and…
Thank you for the fast delivery and clear communications
28 gennaio 2025
Risposta di AcuPrime®
Hi Michael,
Thanks a bunch for your kind words! We’re thrilled to hear that you enjoyed our service.
Best regards,
The Acuprime Team
Really happy with Acuprime
Booked Order through the Acuprime’s website as was straight forward and easy. Once booked then delivery was quick too.
Thanks as we received it on time.
28 gennaio 2025
Risposta di AcuPrime®
Hi Tse,
Thanks a bunch for your kind words! We’re thrilled to hear that you’re happy with our website and delivery service.
Cheers,
The Acuprime Team
Risposta di AcuPrime®
Hi Diane!
Thanks so much for your kind words!
We’re thrilled to hear that you’re happy with our products’ quality!
The Acuprime Team
Decrease options available
I had to buy 70mmx.35mm again because you are still out of 50mmx.35 or 60mmx0.40mm for the past year.
You mentioned you were going to advise me when you had restock but I haven't received any notification.
I work with large animals so having free box of 25mm is not a great advantage.
24 gennaio 2025
Risposta di AcuPrime®
Hi Cristina!
Thanks for reaching out!
I’m sorry to hear about the out-of-stock products. If you’re interested in long needles, we can suggest some brands like Orca, Meridian Silver, or Cooper. They usually have needles in sizes 0.35 x 60/70/90/100 or 120.
If you have any questions about those needles, feel free to email or call us.
Best,
The Acuprime Team
I keep waiting for the 50mm x 0.40 or…
I keep waiting for the 50mm x 0.40 or 0.35 mm ORCA needles since last year either they haven’t been ordered again or I never received notification that they were available.
Now 60mm x 0.35mm are no longer available
10 gennaio 2025
Risposta di AcuPrime®
Hi Cristina!
Thank you for let ing us know regarding this issue.
we appologise for the inconvenience caused by the out-of-stock products.
Recently we have received some restock for meridian Cooper needles, but we still waiting for ORCA needles to be restock. however, you may find some ORCA silver needles available.
If you have any questions about those needles, feel free to email or call us.
Best,
The Acuprime Team
The order was correct and swiftly done
The order was correct and swiftly done. I like that I can recycle my guide tubes with them. The needles are high quality.
15 gennaio 2025
Risposta di AcuPrime®
Hi Pia,
Thanks a bunch for your lovely words! We’re over the moon to hear that you loved our products and that you’re using our recycling programs. That means the world to us!
Best,
The Acuprime Team
Risposta di AcuPrime®
Hi Kerry,
Thanks a bunch! We’re so glad you’re enjoying our service and products.
Cheers,
The Acuprime Team
thank you for the good delivery😀
13 gennaio 2025
Risposta di AcuPrime®
Hi there,
We’re thrilled to hear that you’re satisfied with our delivery service!
Best regards,
The Acuprime Team
Risposta di AcuPrime®
Hi there,
We’re thrilled to hear that everything arrived on time and you’re satisfied with our service.
Cheers,
The Acuprime Team
Risposta di AcuPrime®
Hi Natalie,
We’re thrilled to hear that you’ve had such a great experience with us and our products. Thanks a bunch for your positive feedback about Matteo’s amazing service!
Cheers,
The Acuprime Team
Risposta di AcuPrime®
Hi Clark,
Thanks a bunch for such a great review! We’re so glad you have a positive view of our company.
Best,
The Acuprime Team
Excellent customer service
Great prices, excellent customer service, quick shipping. Thank you.
6 gennaio 2025
Risposta di AcuPrime®
Hi Dorottya,
Thanks a bunch for your kind words! We’re thrilled to hear that you had such a great experience with our products and services.
Cheers,
The Acuprime Team
Love the product
Love the product. However, I could not apply a discount code to my purchase.
17 dicembre 2024
Risposta di AcuPrime®
Hi Cabbage,
Thanks a million for your lovely words! We’re so glad you had an amazing time with our products.
We have a live chat where you can reach out to us for any issues. We also have a phone number if you’d rather chat with us directly.
Don’t hesitate to reach out if you have any problems. We’re here to help!
Cheers,
The Acuprime Team
Very easy to order swift delivery
Very easy to order swift delivery
Reasonable priced thankyou
16 dicembre 2024
Risposta di AcuPrime®
Hi Tracey,
Thanks a ton for your lovely words! We’re so glad you had an amazing time ordering from us and that you’re happy with our service and prices.
Cheers,
The Acuprime Team
Excellent service
Excellent service, quick delivery. The Ear seeds stay on for over a week so that’s impressive!
9 dicembre 2024
Risposta di AcuPrime®
Hi Sharmila,
Thanks a bunch for your kind words! We’re thrilled to hear that you had such a great experience with our products and services.
Cheers,
The Acuprime Team
Risposta di AcuPrime®
Hi Ru,
Thanks a ton for your lovely words! We’re thrilled to hear that you had a great time with our products and services.
Cheers,
The Acuprime Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.