Abysmal customer service. I ordered an Oura ring on this website through using the blue light card website. The package has been lost by DHL and activate on demand’s customer service has been terrible... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
It took a little longer returning an item but I have to say i had a great experience. The support team were really nice and helpful throughout the process. They were polite, understanding, and did th... Leggi di più
I’ve had a great experience, quick responses to e mails and support. Ring doorbell and cameras at a fantastic price with my blue light card and quick receiving.. Totally happy and Justin was a great... Leggi di più
Placed an order on June 26th for some Ray-ban sunglasses. Webpage states "free delivery 2-3 business days". Now, 4 working days later (6 days later including the weekend) I'm yet to receive even disp... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We work with some of the largest brands helping to promote their products. Every day we’re adding value, strengthening loyalty, delivering insight and driving revenue for some of the world’s best recognised brands – and all the time we are delighting customers with great shopping experiences.
Informazioni di contatto
3,5
Nella media
164 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Appalling company
Appalling company . After an initial response with the promise of a returns label I can get no response at all despite several (polite) emails and no answer from their unlisted telephone.
Do not use .
2 luglio 2024
Non scritta su invito
Risposta di Activate onDemand
Dear David,
I'm so sorry to see that you have had a bad experience with our company. I appreciate that a long time has passed since you wrote this review but I would still like to put things right. Please contact me directly - justin.christie@activateondemand.com
Kind Regards
Justin
Hopeless
Bought Veho Kuzo Smart watch through Vodafone app, and its RRP was £499. I paid £99.95 and this was not worth it. Feels cheap and not worth £50 let alone the price I paid. How this company have can sell it for £500 shows what business they are running. I decided to return under their 14 day change your mind policy. Sent email and waited. This was back in December. I received information for courier to collect mid January, I packed it up and returned it that day. One month later no communication at all. After 10/11 emails, still no response. I raised dispute through the bank, as they can claim back the costs. 2 months later I have refund and I am happy knowing that I do not have to deal with this absolute joke of a company. Expensive, hopeless with zero customer focus. I’m glad it’s over. Please avoid them at all costs, stay well clear!
17 febbraio 2024
Non scritta su invito
Risposta di Activate onDemand
Dear Stuart,
I'm so sorry to see that you have had a bad experience with our company. I appreciate that a long time has passed since you wrote this review but I would still like to put things right. Please contact me directly - justin.christie@activateondemand.com
Kind Regards
Justin
Awful
Awful, I ordered over a month ago and my order is still not 'processed'. They now stopped replying to my emails so will have to report freud and chargeback through a credit card. Absolute JOKE. AVOID at all cost.
It literally took them a year to respond to this review - tells you everything really.
10 dicembre 2023
Non scritta su invito
Risposta di Activate onDemand
Dear Lukasz,
I'm so sorry to see that you have had a bad experience with our company. I appreciate that a long time has passed since you wrote this review but I would still like to put things right. Please contact me directly - justin.christie@activateondemand.com
Yes it took us a year to respond, we have only just been made aware of the Trustpilot reviews.
I know we let you down and I could not be more sorry that you had to go through that. Everything that can be done to avoid this happening in the future is being done and under my direct scrutiny.
Kind Regards
Justin
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