Hopeless. Poor quality, rotten fish, weights less than advertised with no price adjustment. Tried emailing and telephoning with no response. Avoid these people.
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Scopri cosa dicono le persone
I have had a great experience ordering from this store. All my items were packed nicely and you can see the care and attention to detail this company possess. The little complementary gifts are lovely... Leggi di più
I did not receive the items as I've ordered. I ordered whole nutmegs and received nutmeg extract. I ordered 2 rose water extract and received 1, also I ordered 2 almond essence and received 3.... Leggi di più
Ordered 3 X of the same item, got an email a few days later saying that they don't have it in stock, offering either to wait a few more days or to get a refund. I've agreed to wait. Few days later got... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
At the Afro Caribbean [AC] Superstore we embarked on our mission to create a professional platform to service customers looking for Afro Caribbean products;
Informazioni di contatto
Regno Unito
- acstore.co.uk
Le persone hanno visualizzato anche
Great prices
Great prices, but only criticism was the delivery charges.
I only purchased 6 small spice tubes at a cost of £8.94 it was only on checking out that the delivery cost was applied which was almost as much as the goods at £8.49 as it was sent via UPS with no alternative carrier offered.
Other than that, the product arrived very quickly and a good service.
1 settembre 2020
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Risposta di Afro Caribbean Superstore
Hi Andy, thank you for sharing your experience with us.
We would just like to let you know the reason why we work with UPS.
When we first started out we used a range of courier services who offered 'cheaper' delivery prices, during this time our products were going missing, getting damaged or turning up weeks later, this was not the service we wanted to offer our customers.
Our aim is to be the best, from start to finish. UPS offer a premium delivery service and guarantee our goods will never arrive at our customers doors damaged. Yes, we agree it does cost a little extra but the service is definitely worth it. We hope that in the future you will use us again for a larger order as our shipping rate is the same, whether you order one item or thirty.
We hope this helps.
Another order gratefully received
Another order gratefully received. I can’t thank the guys as gals at acstore.co.uk enough. You can tell everything was packaged with care and again it arrived within the specified time frame. Already looking forward to my next order.
31 agosto 2020
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very good service so far.
31 agosto 2020
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Dunn's River Let Down
I have used Dunn's River Coconut Cream in my cooking for too many years to count, so I know the standard of the product well.
I was left to order this online as for some reason it was not in any of my local stores. I ordered six packs to keep me going for a long while and I wish I had not done so.
The product is of poor standard. It does not dissolve fully during cooking and does not have that sweet coconut flavour that gives the food a rich coconut taste.
I am not blaming the Afro Caribbean Superstore as it appears it is the fault of the manufacturer. On a good note the delivery was quick in under two days but the postage & packaging costs was much greater than the six products.
I shall not be ordering it again for the reasons stated and would discourage others from doing the same.
27 agosto 2020
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Easy order with perfect delivery
Easy order with perfect delivery, can't expect any more than that.
26 agosto 2020
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Seasoned to taste
Their website is well presented with product at attractive prices. Ordering was straightforward and delivery to time. I was impressed by the customised effective packaging of the Maggi.
25 agosto 2020
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Excellent service!
16 agosto 2020
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A happy customer 😃
I’m very happy with my purchase. The acstore service is excellent - easy to order, good communication and the delivery was very fast! I will use acstore again!
10 agosto 2020
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Brilliant next day delivery
Brilliant next day delivery, worth the delivery charge. Excellent variety of products to choose from. 100%
10 agosto 2020
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Very good, speedy service
The goods were delivered very quickly and were packaged extremely well.
5 agosto 2020
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online caribbean groceries 😋
I have had a great experience ordering from this store. All my items were packed nicely and you can see the care and attention to detail this company possess. The little complementary gifts are lovely, will be making a note of all my future orders now,(Thanks for the pen). Definitely will be supporting this brand in the future. Great customer service!
24 luglio 2020
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Excellent service speedy delivery will…
Excellent service speedy delivery will be ordering regularly
22 luglio 2020
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Very prompt delivery and great service
Very prompt delivery and great service. One of the items was damaged and they replaced without any fuss.
Would definitely use them again.
20 luglio 2020
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Amazing service from A C Store
18 luglio 2020
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Very impressive service!!!
This was my first experience and purchase with ACS. The website was easy to navigate and I was utterly impressed with the speed of delivery - I was concerned by the high delivery cost but the speed of delivery and the quality of the products compensated for this. I wish ACS the absolute best in their business. I shared my positive experience of ACS on social media and encouraged others to support Black owned business of such quality. Congratulations on a job well done
15 luglio 2020
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I thought I was buying Canolu and Ackee…
I thought I was buying Canolu and Ackee combined, but didn't get the ackee.
14 luglio 2020
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Risposta di Afro Caribbean Superstore
Hi Avai,
Callaloo and Ackee have always been sold separately. Our records show that you ordered ' x1 Dunns River Jamaican Callaloo 540g'. Apologies if our product description was confusing in any way.
Nice selection of products
Nice selection of products, delivery is quick also.
14 luglio 2020
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