I had some difficulties opening an account as my professional name is different from registration . I met kindness and helpful people the other side of the telephone line - my queries were followed up... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Customer service at Acre is always super helpful. Nat is amazing. She's always there for anything we need and so promptly. When setting up with Acre she was on hand to answer all of our questions thor... Leggi di più
L'azienda ha risposto
I would have given 5 stars but I keep getting too many emails saying I haven’t ordered recently for Merz. If I want to order I will do it I don’t need almost daily emails prompting me to. Thank... Leggi di più
L'azienda ha risposto
Really helpful sorting out login issues due to expired certificate. Could order straight away after the phone call. Really quick dispatch of out of stock item, was available the next day.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Informazioni di contatto
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Regno Unito
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,8
Eccellente
711 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Nat was very helpful in assisting me…
Nat was very helpful in assisting me today with some problems I was having with my order. Thank You!
11 dicembre 2025
Non scritta su invito
Risposta di ACRE Pharmacy
Thank you for taking the time to leave a review!
We’re delighted to hear that Nat was able to assist you with the issues you were having with your order. We’re committed to providing helpful and attentive support, and it’s wonderful to know your experience reflected that.
If there’s anything else we can help with, please feel free to reach out.
ACRE
Thank you to Natalie @ Acre
I recently had an issue with a delayed DPD delivery, and Natalie at Acre Pharmacy was incredibly helpful throughout the whole process. She responded quickly, kept me updated, and genuinely went out of her way to resolve the situation as smoothly as possible.
Really impressed with the level of customer service — thank you, Natalie, for making a stressful situation much easier to navigate.
4 dicembre 2025
Non scritta su invito
Risposta di ACRE Pharmacy
Thank you so much for your wonderful feedback!
We’re very sorry to hear about the delay with your DPD delivery, but we’re delighted that Natalie was able to support you throughout the process. Providing quick updates and making sure our customers feel looked after is incredibly important to us, and it’s great to know that Natalie helped turn a stressful situation into a smoother experience.
We truly appreciate you taking the time to share your kind words. If you ever need anything in the future, we’re always here to help.
ACRE
Risposta di ACRE Pharmacy
Thank you so much for your feedback! We’re glad to hear you found our service efficient. 💚
Helpful, smooth and efficient.
Very helpful in choosing products and brands. Very efficient in the ordering and delivery. Top class service.
4 dicembre 2025
Risposta di ACRE Pharmacy
Thank you so much for your wonderful review! We’re delighted to hear that you found our service helpful, smooth, and efficient. It’s great to know we could support you in choosing the right products and brands, and that your ordering and delivery experience was top-class.
We truly appreciate your kind words and look forward to serving you again!
Acre
Nat was really helpful and fast also in…
Nat was really helpful and fast also in how she dealt with my slight problem I encountered with delivery ! Thank you so much
5 dicembre 2025
Non scritta su invito
Risposta di ACRE Pharmacy
“Thank you so much for your kind words! I’m really glad to hear that Nat was able to help quickly and sort out the delivery issue for you. We truly appreciate your feedback! 💚”
Hands down the best aesthetic pharmacy…
Hands down the best aesthetic pharmacy in the field. Thank you Nat in particular for your help today.
Highly recommended x x x
4 dicembre 2025
Non scritta su invito
Risposta di ACRE Pharmacy
Thank you so much for your lovely feedback! We really appreciate you taking the time to share your experience.
Nat will be delighted to hear your kind words — we’re so glad we could help today.
Thanks again for the recommendation 💛
If you ever need anything, we’re always here to help.
Natalie at Acre pharmacy has been very helpful with my orders and also arranged a skincare starter kit for me which has been excellent. Great company to deal with and Natalie goes above and beyond
Natalie at Acre pharmacy has been very helpful with all my orders and
1 novembre 2025
Non scritta su invito
Risposta di ACRE Pharmacy
Thank you so much for your kind feedback! We’re delighted to hear that Natalie has been so helpful and that you’re enjoying your skincare starter kit. We truly appreciate you sharing your experience. 💚
Risposta di ACRE Pharmacy
Thank you for the great feedback! We’re so glad you found the service easy to use and your order well packaged. We really appreciate you taking the time to share your experience. 💚
I'm consistently impressed by the…
I'm consistently impressed by the customer service team. They are not only very friendly and approachable but also highly efficient in resolving any issues, which I greatly appreciate.
18 novembre 2025
Risposta di ACRE Pharmacy
Thank you so much for your kind words! We’re thrilled to hear that our customer service team continues to make a positive impression. Friendliness and efficiency are exactly what we strive for, so it means a lot to know you’ve experienced both. We truly appreciate your support and look forward to helping you again whenever you need us! 💚
exceptional customer service by Nat…
exceptional customer service by Nat regarding a missing parcel. was able to communicate via WhatsApp which was extremely convenient. can’t recommend Acre enough. competitive pricing and excellent customer service.
28 novembre 2025
Non scritta su invito
Risposta di ACRE Pharmacy
Thank you so much for your lovely feedback! We’re delighted to hear that Nat was able to support you so efficiently and that our WhatsApp service made things easier. We truly appreciate your recommendation — it means a lot to us. We’re committed to offering both competitive pricing and exceptional customer care, and it’s wonderful to know we’ve delivered that for you.
Thanks again for choosing Acre! 💚
First time using acre
First time using acre, staff are very helpful would definitely recommend
20 novembre 2025
Risposta di ACRE Pharmacy
Thank you so much for choosing Acre for the first time and for taking the time to share your experience! We’re delighted to hear that our staff were helpful and that you’d recommend us. Your support means a lot, and we look forward to assisting you again in the future!
Risposta di ACRE Pharmacy
Thank you for your kind words! We’re so happy to hear that you had a positive experience with our team. Our staff works hard to provide the best service possible, and it’s great to know that their professionalism made a difference for you. We truly appreciate your feedback and look forward to serving you again soon!
Very good service
Very good service, always on time and available if I call and need anything. I am very pleased with ACRE
18 novembre 2025
Risposta di ACRE Pharmacy
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re pleased with our service and that we’ve been able to meet your expectations for both reliability and support. Your satisfaction is our top priority, and we’re grateful for your continued trust in ACRE. If you ever need anything else, don’t hesitate to reach out – we’re always here to help!
Natalie at Acre went above and beyond…
Natalie at Acre went above and beyond when DPD made a mistake with my order (ie it didn’t get delivered). Natalie monitored the situation all afternoon to see whether she could arrange with DPD to get it redelivered. When DPD said they couldn’t, she arranged a new delivery of my goods so that I didn’t have to cancel any appts. A god send this close to Christmas when everyone wants their treatments!
21 novembre 2025
Non scritta su invito
Risposta di ACRE Pharmacy
Thank you so much for sharing your experience! We’re thrilled to hear that Natalie went above and beyond to help resolve the situation with your delivery. We understand how important it is to have everything in place, especially during the busy holiday season. Your kind words mean a lot to us, and we’ll be sure to pass along your praise to Natalie. We’re so happy we could help ensure you didn’t have to cancel any appointments. Looking forward to serving you again soon!
Good reliable delivery service and…
Good reliable delivery service and customer service is great.
18 novembre 2025
Risposta di ACRE Pharmacy
Thank you for taking the time to leave such a great review! We’re so glad to hear you’re happy with both our delivery service and customer support. It’s our goal to provide reliable service, and we’re thrilled to know we met your expectations. We look forward to serving you again soon!
Risposta di ACRE Pharmacy
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience. Your feedback means a lot to us. If there's anything else we can do for you, don't hesitate to reach out. We look forward to serving you again soon!
Brilliant supplier, best of the best!
Excellent service, fast delivery and reliable supplier. Website is super easy to use and offers lots of information in a streamlined way. Brilliant!
9 novembre 2025
Risposta di ACRE Pharmacy
Thank you for the fantastic review! We’re glad you found our service fast, reliable, and our website easy to use. We really appreciate your feedback and look forward to serving you again!
Really happy with speedy delivery
Really happy with speedy delivery! Will definitely be using ACRE pharmacy again :0)
14 novembre 2025
Risposta di ACRE Pharmacy
Thank you for your lovely feedback! We’re so pleased to hear that you were happy with our speedy delivery. It’s great to know you’ll be using ACRE Pharmacy again — we truly appreciate your trust and look forward to helping you next time! 😊
Very helpful
Lovely advisor when I needed some support registering. Ordering process easy and competitive prices, very pleased so far!
7 novembre 2025
Risposta di ACRE Pharmacy
Thank you so much for your wonderful review! We’re delighted to hear that our advisor was able to support you during registration and that you found the ordering process easy and our prices competitive. Your satisfaction means a lot to us. If you need anything at all going forward, we’re always here to help!
Really wasn’t impressed
Really wasn’t impressed. Delivered £3k worth of product to the wrong address. Left outside for 3 days! And all they said was the product will be fine
13 novembre 2025
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